The Dave Kittle Show

Selling your practice is a crucial business decision that requires careful planning and understanding of your business's situation. But how do you determine if it's the right time to sell? What are the key considerations to ensure a smooth and successful process?

Join me, Dave Kittle, in this week's podcast episode as we explore the optimal timing for selling your practice. Whether you're considering selling a portion of your business or exiting entirely, I'll guide you through this crucial decision-making process. We'll deep dive on the importance of negotiation, particularly in situations with multiple potential buyers. Additionally, we'll address making informed business choices during the selling process, identifying opportunities, and recognizing when it might not be ideal to sell. By leveraging favorable market conditions, we can maximize profitability and identify suitable buyers or business partners who will uphold the legacy of your practice.

In this episode, we will touch on such topics as:

• 5 factors to determine the right time to sell or find a partner for your physical therapy practice.
• 5 reasons why you should not sell your practice and how it can significantly affect your revenue.
• What are the 3 key characteristics to find the perfect, suitable business practice partner?
• How to understand market trends in the healthcare industry.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

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Have you ever wondered why some healthcare businesses are more successful in getting new patients than others? What if there is a little or no cost ‘special marketing strategy’ that uses gift cards to attract and retain clients? 

Join me, Dave Kittle, in this week's episode we will tackle how unused gift cards ‘breakage’ can benefit your physical therapy practice. I’ll also share a simple yet effective email template that can boost your patient acquisition and discuss a standout Black Friday gift card discount that will expand your client base and retention. We will also deep dive into using digital gift cards for high-converting, cost-effective offers that will not only attract leads but also convert them into lifelong patients.

Tune in into the YouTube Channel for more in-depth discussion and presentation: 

In this episode, we will touch on such topics as:

• The concept of "breakage" and how it can be leveraged to create an irresistible offer for clients.
• The behind-the-scenes of the highly converting email template that encourages client referrals through the use of ethical gift card tactics. 
• The importance of understanding customer acquisition costs, whether it's through time or money.
• The low or no budget for advertising offers actionable advice to increase leads and prospective patients effectively.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Have you ever encountered the challenge of maintaining a positive professional relationship with a former colleague who has transitioned into a potential competitor? How do you manage this situation to ensure patient loyalty remains with your practice?

Join me, Dave Kittle, in this week's episode we will discuss how to manage patient transitions and navigate non-compete agreements based on my personal and career experiences. We will also tackle valuable insights from industry experts on mergers and acquisitions. Providing you with building wealth through wise business decisions optimizing your practice and creating a lasting legacy. 

In this episode, we will touch on such topics as:

• The potential patient shifts when therapists leave, questioning the true ownership of clients and the effectiveness of non-compete agreements. 
• The importance of patient loyalty and the need for practices to continually add value beyond physical convenience, exploring the stickiness of patients.
• A shift from scarcity to an abundance mindset.
• The importance of consistent and personalized patient communication.
• Evaluate the depth of their value proposition, beyond mere convenience, focusing on strong relationships, personalized care, and comprehensive communication.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Ever wonder how the world of high-net-worth clients operates within healthcare and physical therapy? Is it possible to market, sell & retain high-quality clients in the healthcare industry? How does it work?

This week's The Dave Kittle Show episode, I will be joined by a special guest, Kyle Freeman. A former physical therapist turned sex and empowerment coach, with a mission to lead you towards a more authentic life. As a passionate advocate for embracing one's unique qualities and living with purpose, Dr. Freeman specializes in guiding individuals through the transformative journey of harnessing sexual energy, gaining clarity in life's purpose, and shedding negative self-beliefs. With a diverse skill set encompassing being a Doctor of Physical Therapy, breath facilitator, online sex/lifestyle coach, and mental health advocate, Dr. Freeman brings a wealth of knowledge to the table. Through engaging sex education, conscious breathwork, and mindset practices, he empowers individuals to find a sense of home within themselves, fostering a deep connection with their authentic selves.

We will touch on such topics as:

• Marketing and Attracting High-End Clientele: How to market, attract, sell, and retain high-net-worth clients for healthcare businesses and physical therapy practices
• Selling to Affluent Clients: The importance of offering a service that promises significant life transformation is highlighted, as well as the necessity of a professionalized and responsive system for client intake.
• Marketing Strategies for Attracting Affluent Clients: The significance of understanding how clients navigate online before reaching your services, emphasizing the power of targeted questioning to refine marketing strategies and better serve your ideal clientele.
• Targeting Wealthy Clients, Overcoming Cost: The approach to targeting high-net-worth individuals in advertising without coming across as offensive, focusing on age and professional status as key demographics. 
• Sales Process Strategies and Techniques: The sales process for therapists operating on a cash basis, focuses on how to conduct a successful consultation that leads to a yes or no decision from a potential client.
• Power Dynamics and Client Retention: The psychological aspects of creating urgency and decision-making through setting higher price anchors, as well as the importance of retaining clients by establishing respect and status within professional relationships.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Have you ever walked into a healthcare practice and immediately felt like you were in good hands? Are you ready to redefine patient care and build a practice that's not just good, but remarkable?

Join me, Dave Kittle, in this week's episode that is inspired by Seth Godin's philosophy, where I explore the idea that being 'remarkable' is paramount in today's healthcare environment. This episode focuses on what turns patients into big fans of your practice - from the first Google search to the final appointment. I will break down different touch points, revealing the secrets to creating a 'remarkable' experience throughout their journey with you. 

Dive into the YouTube Channel for the Break-down Visual Presentation:

In this episode, we will touch on such topics as:

• The concept of being remarkable in the context of healthcare practices.
• The importance of creating a practice that stands out, one that turns patients into raving fans who actively refer others. 
• How to identify areas for improvement to ensure that every aspect of the patient journey contributes to making the practice truly remarkable.
• The crucial touchpoints in a patient's journey through a healthcare practice.
• The significance of each interaction, from the patient's first impression based on website and Google reviews to the various in-person encounters.
• The power of referrals and word-of-mouth.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Are you a Physical Therapy professional trying to succeed in your practice? Have you ever thought about the balance between pricing, membership models, and your professional responsibilities in the world of Physical Therapy? How can these things improve your PT business practice? 

Join us for a special crossover session, "The Breakfast Club," originally recorded on PT Pintcast. I'm your host, Dave Kittle, alongside Jimmy McKay, Director of Communications at Mount Sinai Hospital, and our guest, Tony Maritato, a seasoned physical therapist, private practice owner, and online business entrepreneur.

Jimmy, with degrees in Physical Therapy and Journalism, brings over 15 years of experience as a rock radio DJ, conference presenter, and Foundation for Physical Therapy trustee. He even led the winning team at the 2019 NEXT Conference Oxford Debate. Tony, a licensed PT since 2006 and practice owner since 2002, manages Total Therapy Solutions in Ohio with two outpatient physical therapy clinic locations.

Tune in to PT Pintcast on YouTube for Physical Therapy Conversations connecting busy PTs to their profession here.

We will touch on such topics as:

• Physical Therapy School and Marketing: Enhance your marketing strategy by focusing on the perspectives of Physical Therapy students and seizing strategic opportunities.
• Pricing and Membership Options in Physical Therapy: Explore the advantages of a membership model, including community building, contingency planning for cancellations and no-shows, and maintaining a steady patient intake without waitlists.
• Professional Responsibility in Manual Therapy: Navigate the professional boundaries and practices in physical and manual therapy, emphasizing the crucial distinction between providing temporary relief and pursuing long-term solutions.
• Therapist Fears and Transitioning to Mobile: Address the challenges and considerations when transitioning from traditional clinics to mobile services, encompassing financial implications and logistical scheduling intricacies.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Have you imagined stepping into 2024 with a blueprint that's not just about success but about making it your most prosperous and fulfilling year yet?  Are you ready to make a strong impact that adds an extra $500,000 to your pocket, and enhances both your personal and professional career?

This week's The Dave Kittle Show episode, I will be joined again by Jamey Schrier. Jamey is a physical therapist, previous private practice owner, author, coach, consultant, and speaker. Jamey helps physical therapy practice owners and healthcare business owners treat less and earn more. Jamey is the best-selling author of the Practice Freedom Method: The Practice Owner's Guide to Work Less, Earn More, and Live Your Passion.

Create And Scale Million Dollar Practices: https://practicefreedomu.com/ 

Check Out Previous Episodes with Jamey Schrier:

Youtube Links

How To Recruit, Hire, & Retain Top Talent for Your Practice: https://youtu.be/uyX18iJ4mtg?si=3hUMEPZYRSJJ-eS-

How To Make 2023 Your Best Year Yet:

https://youtu.be/Znjzc8a8zkg?si=_I0xpoVOCL6ylJxv

Owner Got $1.4 Million for 2 Physical Therapy Offices; Sold in 90 Days:

https://youtu.be/aJfCDEzS7fI?si=Mxdstdm27yquHnVW

We will touch on such topics as:

• Plan a Strategic Business Growth: The significance of this specific financial target, including the practical and emotional reasons behind it.
• Clarity and Action: the importance of strategic planning and clarity in business decisions. 
• 'State of the Union': Inspire the team with a shared vision for the future, fostering a cycle of confidence, action, and results that perpetuates business growth and success.
• Importance of Sharing and Communicating Vision: The importance of inclusivity in strategic planning, emphasizes the value of team input and how it contributes to a sense of belonging and purpose within the team. 
• Promoting Deep Thinking for Success: The importance of thinking deeply to create a successful business and fulfilling life.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Have you ever found yourself on a call with a potential patient, tongue-tied, unsure how to bridge the gap between clinical interrogation and compassionate conversation? But what if you can transform their uncertain beginnings into a meaningful conversation by only using three probing questions?

Join me, Dave Kittle, this week as we discuss the top three probing questions designed to lower the guard of potential patients, encourage them to share their experiences, and help us assess whether our physical therapy services are the right fit for them. These conversations go beyond transactional interactions and set the stage for a patient-first approach, which is key in differentiating our practice and justifying our value. Learn how to tailor your approach by understanding a patient's past healthcare experiences and treatment outcomes, thereby avoiding past inefficiencies and aligning with their unique needs. By mastering this, you'll not only convert leads into patients but also establish a strong foundation for long-lasting relationships based on trust and empathy. 

Dive into the YouTube Channel for the Visual Presentation:

In this episode, we will touch on such topics as:

• Maximizing Value Proposition in Pricing 
• Quick Callbacks and Thorough Communication 
• The Importance of Mentioning Insurance First 
• Understanding Reels and Insurance in Healthcare

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

As a business owner, are you ready to know the right primary category, and using keywords in your business title impact your Google Business Profile's search rankings? What strategies can businesses, especially in the healthcare field, implement to encourage genuine and positive Google reviews that resonate with potential clients? 

Join me, Dave Kittle, this week as I share my blueprint to creating business listings that scream 'solution' to potential clients. I’ll also show you how to make your online presence shine with awesome photos and videos. We'll also talk about getting those Google reviews that really matter, and why diverse praise can make your business look top-notch. I'll break down the steps for setting up your Google Business Profile, from verification to using the right keywords. We'll even dive into the art of collecting genuine reviews that feel like a real heart-to-heart chat. Learn how these stories can boost your business reputation and take your services to the next level. 

WhiteSpark’s Local Search Ranking & Finding Factors, 2023: https://whitespark.ca/local-search-ranking-factors#pack-finder

Dive into the YouTube Channel for the Visual Presentation:

In this episode, he will touch on such topics as:

• Physical Therapy Practice Found on Google: The importance of your Google Business Profile (formerly Google My Business) and how selecting the right primary category and incorporating relevant keywords into your business title can boost your search rankings. 
• Business Listings and Reviews on Google: The innovative strategies for optimizing business listings to attract targeted clientele, specifically for those seeking relief from conditions like sciatica and back pain.
• Google Reviews for Healthcare Practices: The strategies to encourage patients to write reviews that reflect their positive experiences and outcomes, highlighting the benefits these testimonials provide to potential clients in need of similar care. 
• Improve Google Business Listing for Growth: The technical aspects of setting up and verifying a Google business profile, including the relevance of proximity, the verification process, and completing profile information to boost local search rankings.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

As a business owner, selling and exiting your practice is a crucial decision. Have you ever wondered what the secret sauce is to selling your physical therapy practice for a premium price? What are the critical elements that dictate the true worth of your practice, from the nitty-gritty of realistic valuation multiples to the pivotal role banking regulations play in the big picture?

Join me, Dave Kittle, in this week’s podcast episode as we deep dive into the secrets to a lucrative exit from your physical therapy practice with the expertise of Devin from Peterson Acquisitions. Devin is the principal and owner of Craig Consulting Group. His life passion and work has been building people, teams and organizations. His goal is to share his expertise and enthusiasm with others so that their organizations can be increasingly successful.

Learn to Sell Your Business & Start Your Next Adventure: https://petersonacquisitions.com/ 

In this episode, we will touch on such topics as:

• Physical Therapy Practice Multiples and Valuations: The importance of realistic valuation multiples for a successful sale. I share insights gleaned from top mergers and acquisitions specialists, highlighting how small to medium-sized businesses often get sold using specific multiples, which enable buyers to leverage bank loans effectively. 
• Small Business Selling Tax Return Strategy: The importance of strategic tax planning for business owners aiming to maximize the value of their business before a sale. 
• Business Valuation & Multiple Demands Factors: The factors influencing business valuation multiples, particularly for smaller businesses with considerations such as owner involvement, debt, and the potential income for a buyer post-acquisition.
• Negotiating and Planning for Business Transition: The insights on negotiating strategies that take into account the seller's emotional attachment to their business and the impact of their asking price on the buyer's future success. 
• Educating Buyers and Sellers in Business: The importance of sellers placing themselves in the shoes of potential buyers and considering whether they would purchase their own business based on profitability, not just revenue. 

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.