The Dave Kittle Show

Are you a therapist experiencing or having trouble communicating your out-of-pocket rates without causing confusion or frustration for patients who have insurance? Are you looking for the best practice to follow when conducting phone or in-person conversations with prospective patients about their cash pay rates and out-of-pocket options?

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the common mistakes therapists make when presenting their cash pay rates or out-of-pocket services when they are asking patients to pay out of pocket when they already have insurance. He also shares an effective and ethical sales script that strikes the perfect balance between promoting your services and respecting the financial concerns of patients who may be hesitant to pay out-of-pocket. He also discusses how to improve your frontdesk or admin’s communication skills and confidently present your out-of-pocket rates to prospective patients. 

In this episode, he will touch on such topics as:

• How to present "cash" rates as good news and explain why they are also known as fee-for-service, out-of-pocket, private pay, or cash pay.
• The importance of building rapport, credibility, and authority with prospective patients over the phone.
• Explaining how your service can help patients achieve their goals, get back to doing what they love, and overcome current limitations.
• Providing numbers and details that demonstrate the value of your cash-based practice.
• Demonstrating an ethical sales script to help you effectively leverage your cash-based business.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Are you a physical therapist looking to attract new patients and improve your business retention without spending $$$ on ads? Are you ready to increase your reach through creating relationships with other healthcare providers, local businesses, and community organizations in order to expand your reach and tap into new patient pools? 

This week's The Dave Kittle Show episode, Dave goes solo and talks about organic strategic marketing that will help you get more patients, and improve your business retention in the next 1-2 weeks without paying for digital advertising. He will also discuss how this strategy will not only increase your visibility but also position yourself as a healthcare leader in your area that will help attract new patients while also building long-term relationships with existing ones.

In this episode, he will touch on such topics as:

• Reactivating previous patients by communicating with them through a follow-up text message, phone call or email marketing. 
• Creating and Building trust and authority by touching base with your patients. 
• Creating a reactivation sequence for your previous clients.
• The importance of collaborating with any local business owners that also promotes the health and wellness space. 
• How to touch base with referral partners or any referral sources in your area, family members, or friends.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

As physical therapists, our primary goal is to help our patients achieve their highest possible level of function and independence. But what if our own actions are actually hindering their progress? How can we change our approach and commit to our patients’s success instead of prematurely firing and discharging our patients and clients?

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the reasons why you should stop this practice, and how you can better serve your patients and clients in physical therapy, outpatient rehab, home physical therapy, and concierge physical therapy. He will also discuss how you can provide the best possible care to your patients by helping them to recover and avoid the practice of prematurely firing and discharging them.

In this episode, he will touch on such topics as:

• Create a plan of care for your patient’s visit that will help them achieve their needs with their insurance coverage or benefits. 
• Start training your staff to evaluate the patient's needs better.
• Start creating recurring revenue with your patients: it can be tuneup sessions, maintenance visits and therapy services.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

The price you charge for your therapy visit is one of the most important business decisions you make - do you set your price too high or too low? How will you charge your patient’s visit that will bring value to them while not limiting your business growth? 

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about how to charge $250 or more per therapy visit whether you are a private practice or billing insurance, a hybrid business or a brick and mortar, or a mobile or concierge therapy business in your local area. He will also discuss the four keys that will improve the value of the patient’s benefit that your private practice provides, while keeping your business profitable. 

In this episode, he will touch on such topics as:

• How you communicate with confidence and conviction to your patients creates an impact on your first impression. Remember 90% of selling is HOW you say, rather than WHAT you say. 
• Using your clinical skills and delivering outstanding results. 
• Word of mouth builds an effective reputation. 
• Choose your words carefully - this includes not talking with technical healthcare jargon.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Are you considering selling your physical therapy practice to a corporate buyer, but unsure about how it will impact your business? How can these six key actions change the shape of the future of your business growth and success?

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the six key actions that corporate buyers will take after purchasing your physical therapy practice, and how these changes can impact on your practice. He will also discuss how you, as a physical therapist and business owner, can understand these changes and know what decisions you can make about your practice’s future and ensure a smooth transition for your team and patients to the corporate buyer. 

In this episode, he will touch on such topics as:

• New owners will keep you around for three to six months in order to minimize the risk of your practice. 
• The new owner may fire you and they may put debt on your business.
• They want to sweat the assets. 
• New owners may engage in special distribution.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Selling your practice can take several months or even years of critical evaluation on business, professional, and personal goals. What are the things you need to prepare to begin the process of selling your business? How can this preparation become a huge factor that will make your business more attractive to a potential buyer?

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the five things you need to do before you sell your physical therapy practice or your healthcare business in the next two years. He will also discuss how these five steps play a huge deciding factor for your business valuation while you are setting up your practice to continue to succeed after you exit or retire in the future.  

In this episode, he will touch on such topics as:

• Start planning right now with your accountant.
• Increase your taxable profit. 
• Start interviewing brokers or financial advisors in your local area or business niche. 
• Select the best broker for you and your business. 
• Understand the reasonable timeline on your transition process.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

When you're talking about a potential acquisition, you have to take a lot of things into account and make sure that it will fit you well, but how do you make sure that the deal is a good one for both parties?  What are the numbers you need to look at to make sure you don't overlook anything when acquiring a business, especially when you are forecasting the length and cost of integration, as well as potential revenue? 

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the anatomy of a Dumb Deal: why he passed on the potential physical therapy acquisition on the East Coast, New York, and New Jersey area. He will also discuss the numbers you need to look at, especially on the revenue and wages for your employees. This podcast episode will help practice owners, like you, to become more savvy and sophisticated in negotiating with potential buyers, in regards to the operations and the management of your practice.  

In this episode, he will touch on such topics as:

• How to look at a practice in regards to numbers, especially the personnel, overhead, and profit. 
• What the percentage of personnel, overhead, and profit should be, in order to become saleable to a potential buyer. 
• If you have a smaller profit margin, then your overhead or personnel expenses are higher than where they typically are. 
• You need to take a look at the data points where you're speaking with a practice owner, and you’ll see the pattern of where the finances goes - and how this practice is profitable when you buy it.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

As a practice owner, expanding your business is ONE of the most difficult things to do especially with the hiring and recruiting process. How can you create a business you’ve always wanted while hiring and retaining TOP talents for your practice? How will you create, nurture and sustain lasting relationships that yield consistent results for your business? 

This week's The Dave Kittle Show episode, Dave Kittle goes solo to interview Jamey Schrier. Jamey is the Founder and CEO of Practice Freedom U that specializes in helping practice owners in the PT/OT/mental and allied health community grow their business and make MORE money, while working LESS in the day to day, so they can enjoy an amazing life. He currently lives in Rockville, Maryland with his wife Colleen and kids Jack and Gracie. He has an amazing (and growing) team that helps him teach practice owners from all over North America how to build the business of their dreams and achieve practice freedom. He is also an Amazon #1 Bestselling author. 

Learn more about Jamey Schrier: https://practicefreedomu.com/ 

They will touch on such topics as:  

• What is the MAIN problem in the hiring and recruiting process of a company that is not profitable? Is it not hiring the right people or they’re not hiring any people and they’re stuck in their system rather than growing their business? 
• What happens if you can't afford unrealistic salary expectations of therapists, or you've hired therapists in the past and they've left your practice for higher paying jobs or better paying jobs? 
• When you hire based on reaction, many times you will overlook things because you are desperate to hire a new member or replace an old employee. 
• If you are taking a candidate through checkpoints, then you're more likely to follow the process that you're talking about and not overlook some of the things because you're in desperation mode.  
• The key is to get your job description and get your job post in as many eyeballs as possible. They might be in certain groups, school, or a website.
• Hire for traits, hire for the people based on who they are. You can train them on anything out there, but you cannot change who they are.  
• How can you better qualify people?
• Giving people a reason to be a part of your company, which means you have to continue to grow and elevate yourself. If you're like ”No, we're not growing, we just wanna maintain.” Then you're gonna hire people that don't want to grow.
• Your job is to continue to grow and evolve for the very sake that your people need something to grow and evolve with.

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

Whether you are thinking of selling your practice, buying a business or searching for a partnership - it is important to know the actual value of the business. What is an easy way of finding the business value, considering there are disentangling differences? How do you get the value of the business accurately? 

This week's The Dave Kittle Show episode, Dave Kittle goes solo and talks about the 3 basic elements and the key drivers that are analyzed when determining the valuation for physical therapy practices and helps you in speaking with your legal team: your attorney, tax accountant, and your broker or advisor. He will also discuss how these elements are impacted by different variables and how you can take into consideration the other valuable aspects of your practice.

Watch this episode on YouTube: https://youtu.be/E1iO6XehZHs

In this episode, he will touch on such topics as:

• What is the BIGGEST driver on how physical therapy practices are valued when you're trying to figure out what your physical therapy practice is worth? 
• What is the multiplier? 
• What are the four risk categories that might be affecting your business worth?

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.

How can early retirement and succession planning help you find the right buyer for your practice transition, ease your transition to exiting, ensure your practice thrives and provide excellent care and coordination for your patients? How will you create an exit strategy and a succession plan which are beneficial to both buyers and sellers of practices? 

This week's The Dave Kittle Show episode, Dave Kittle did a crossover episode and was interviewed on the Dentrepreneur Podcast, hosted by D Todd Russell, DDS. Dr. Todd is the founder and CEO of Empire Dental Arts, a successful dental partnership organization based in Northeast Ohio. He is an award-winning dentist and executive leader with 30+ years’ experience driving best practices across strategic practice operations and patient care. He is adept at identifying and executing disciplined operational and business strategies across dental facilities management, clinician teams, patient care, and organizational visioning. He champions sound, disciplined management planning to elevate practice performance and patient engagement. Dr. Russell is an executive and community leader who continues to advance provider excellence and optimize practice performance. With unmatched clinical and industry experience, he masters a collaborative leadership approach to surpass provider and patient expectations and drive innovative dentistry healthcare advancements.

Learn more about Dr. D Todd Russell, DDS: https://www.empiredentalarts.com/ and follow his channel here: https://www.youtube.com/@DentrepreneurShow

They  will touch on such topics as:  

• Dave’s background in terms of entrepreneurship and businesses.  
• At what point in the owner's career should they start planning their exit from their businesses? What are the guidelines and approaches you can start working-on as a part of your exit plan? 
• Legacy is always a possibility in exit planning. You can start to plan on who you can bring in as an associate in terms of understanding how big your practice is and make sure that you have a cultural match with the new owner
• How early should you start thinking about the exit path and learning about them (it doesn’t mean you’re gonna execute them)? 
• What are the several options that are available if you are a private practice owner looking for advice on how to establish a succession plan? 
• Private practice exit strategy and succession planning can take years, so it is essential to get an early start.
• Make sure to involve an experienced consultant at the outset that will help you walk through-out the strategy. 

P.S. Subscribe, rate, and review Here

Connect with him on:

Email: [email protected]

Instagram: @davekittle

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.