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There are a few things I see on counselling websites all the time.
They’re not big, obvious mistakes. In fact, they’re usually things you’ve added because you’re trying to do things properly - be clear, professional, and helpful.
But the way they show up can quietly change how your website feels to someone who’s already unsure about reaching out.
And that small shift?
It can be enough to make someone hesitate… or leave.
In this episode, I’m talking through three of the most common things I see - the kind that don’t look like a problem on the surface, but can make your website feel heavier, more formal, or just a bit harder to connect with.
If your counselling website isn’t bringing in as many enquiries as you’d expect, there’s a good chance one of these is sitting there.
What we touch on:I’ve been exploring this idea a bit more here - how trying to say too much on your counselling website can actually get in the way:
👉 Why your counselling website might be trying to do too much
If this has you thinking about your own website…If it feels like something’s not quite landing , like you’re saying all the “right” things but it’s still not connecting - this is exactly what we work through inside Write Your Homepage.
We take everything that’s currently a bit muddled and turn it into something clear. Clear enough that the right person lands on your page and thinks, ‘that’s me’.
With love,
Jane xx
How do you feel when you hear the word 'niche'?
Because for a lot of counsellors, that’s the moment things start to feel… harder.
What sounds simple on the surface can quickly turn into overthinking, second-guessing, and feeling like you need to get it 'right'.
And that can be where everything stalls.
So ithis episode, I’m sharing something I’ve noticed over the years, and why I’ve stopped using the word 'niche' altogether.
Because the problem isn’t always what we think it is.
Inside this episode:If you’ve ever found yourself going round in circles trying to 'figure out your niche', this episode might give you a different way of looking at it.
✍️ Want help putting this into words?If you’d like support getting clear on who you love working with and turning that into something that actually connects with clients, check out Write Your Homepage
🔗 Links:If this episode has you thinking, “oh… this feels different… this feels possible”… then this is exactly the work we do together.
My Write Your Homepage session is where we take all those thoughts swirling around your head and shape them into something clear, honest, and recognisable to the right clients.
Because you don’t need to become someone else to make your marketing work.
You just need help putting into words what you already know (even if it doesn’t feel like it yet).
👉 Take a look and see if it feels like the right next step
And if you’re not quite ready for that, that’s completely okay.
Start here instead
There’s something that doesn’t quite add up in counselling...
We’re trained to be a blank slate…
and yet we’re also trying to build connection, trust, and a sense that someone feels understood before they even reach out.
So where’s the line?
In this episode, I’m joined by Rainbow Tomes, a counsellor, coach and trainer who describes themselves as a ‘mum on a mission’.
Their work is shaped by lived experience, a strong sense of purpose, and a drive to challenge the systems that don’t always support people in the way they should.
This is a really honest conversation about personal disclosure, visibility, and what it means to be ‘human’ in this work… without losing sight of boundaries.
So if you’ve ever found yourself wondering how much of yourself to share, this one will give you plenty to think about.
What we touch onThe tension between being a ‘blank slate’ and building real connection
What personal disclosure actually looks like in practice
The difference between what you share in a session and in your marketing
Why the therapeutic relationship can’t be one-sided
Stepping into visibility (even when it feels uncomfortable)
Systemic harm, grief, and why naming things matters
🔗 Links & ResourcesRainbow specialises in disenfranchised grief and loss, supporting experiences that are often unseen, unacknowledged, and too often not talked about.
She is the host of the Talking Grief podcast, where she explores these types of conversations in more depth
She is also the founder of The Mental Health People Ltd.
She trains and coaches leaders in more relational, human-centred approaches to mental health and performance. Her work is grounded in a humanistic, integrative approach, incorporating Internal Family Systems (IFS).
Alongside this, she runs a private practice, Rise with Rainbow.
Connect with her on LinkedIn
Start here - my free and paid resources (free resources)
There’s nothing wrong with most counselling websites.
They’re thoughtful. Careful. Full of good intentions.
And yet… people still leave.
In this episode, I’m talking about something I see all the time, websites that are trying to say too much. Not because you’ve got it wrong, but because you care, and you want to get it right.
I share what’s really going on when someone lands on your homepage, why adding more can actually make it harder for someone to choose you, and what to shift so the right clients can actually recognise themselves.
If you’ve ever looked at your website and thought, ‘this sounds fine… but something’s not quite working’, this will help you see why.
OverviewWe’re getting into:
If this episode has you looking at your homepage a bit differently, this is exactly what I help with in my Write Your Homepage sessions.
It’s a focused 90-minute session where we take what you’ve already written and shape it so the right people can actually see themselves in it, and feel ready to reach out.
There’s currently an introductory price available until 11th April.
👉 Take a look and see if it feels like the right next step
If you’re not quite ready for that, you can explore more free support here:
👉 Start Here
There are a lot of counsellors out there.
And if you’ve ever looked at your website and thought,
this sounds fine… but it doesn’t really sound like me,
this episode will likely hit close to home.
Because clients aren’t choosing based on qualifications alone.
They’re choosing based on something much harder to define,
but much easier to feel.
In this episode, I’m exploring what’s really going on when someone is deciding who to work with, why two counsellors who look similar on paper can create completely different reactions, and how small shifts in your wording can change everything.
If you’ve ever wondered why people land on your website and don’t reach out, this will give you a different way of looking at it.
OverviewIf you’re listening to this and thinking,
‘I don’t think my website is doing that…’
That’s exactly what I focus on in my Write Your Homepage sessions.
We look at how your words are coming across, what your ideal client is picking up on, and how to shape your homepage so it helps the right people feel understood and ready to get in touch.
👉 Find out more about Write Your Homepage
👉 Or, if you want to explore a mix of free and paid support, you can start here
If your directory profile sounds like everyone else’s, this might be why...
If your counselling directory profile isn’t bringing in enquiries, it might not be what you think.
Because often, it’s not about your qualifications…
or your experience…
or even your approach.
It’s because your profile sounds like everyone else’s.
In this episode, I’m sharing why so many counsellors end up blending in on online directories, and what’s really going on when potential clients scroll past without reaching out.
Because when someone is looking for a therapist, they’re already feeling uncertain, overwhelmed… and often a little vulnerable.
So what makes them stop and think:
👉 “This is the person for me”?
And just as importantly… what makes them keep scrolling?
We’ll explore what might be holding your profile back (even if you’ve put a lot of thought into it already)…
And I’ll walk you through a simple step you can take to start changing how your profile connects - something you can put into practice straight away.
If you’ve ever wondered whether your directory profile is really doing its job…
This is well worth a listen.
Want some extra help?If you’re listening and thinking “I know this needs work, but I don’t know what to change”…
That’s exactly what I help with inside Directory Revival.
👉 https://www.janetravis.co.uk/directory-revival/
I talk a lot about connection in marketing.
How you build it, how you show it, and how it helps potential clients feel comfortable enough to reach out.
But there’s another way of looking at this: one that doesn’t get talked about as much.
And it might explain why someone can read everything you write… and still not take that next step.
In this episode, I’m exploring the know, like and trust factor, but from a slightly different angle. One that fits with the realities of being a counsellor, and doesn’t rely on sharing more or stepping outside your boundaries.
If you’ve ever felt like your marketing is ‘working’ on paper but not quite leading to enquiries, this might give you a different way of understanding why.
What you’ll take away:There’s one simple question you can ask yourself after listening that can change how your marketing comes across.
I’ll talk you through it in the episode.
More info about The Armchair Test: The Armchair Test: The One Quiet Shift That Will Transform ALL Your Marketing
“Would I Feel Safe With You?” How Clients Really Choose a Counsellor
Want to go a bit deeper?If you’d prefer to read and reflect on this in your own time, I’ve also shared a blog version of this episode.
👉 You can find that here:
[INSERT BLOG LINK]
Need support with your marketing?Inside the Grow Your Private Practice membership, I support counsellors with the practical side of marketing — from your website to identifying your ideal client, blogging, mindset, and everything in between.
So if you’d like some guidance and support with this, you can find out more here:
https://www.janetravis.co.uk/thevault/
If this is the kind of thing you’ve been thinking about, make sure you follow the podcast so you don’t miss future episodes.
Many therapists worry about not getting enough clients in private practice.
But there’s another fear that rarely gets talked about.
What if you get too many?
In this episode, I explore a thoughtful email from therapist Laura, who is hesitant about marketing their practice - not because they don’t want clients, but because they are worried about over-committing and under-delivering.
We look at why this concern shows up for so many therapists, how it can influence your marketing decisions, and why avoiding visibility can sometimes lead to the feast-and-famine cycle in private practice.
And most importantly, we talk about what actually protects your workload and wellbeing.
Resources mentioned:
Scripts for Business Boundaries (free resource)
https://www.janetravis.co.uk/thevault/
You might also find these episodes helpfulWhen You Can’t Say Yes: Navigating Email Enquiries with Empathy
https://www.janetravis.co.uk/when-you-cant-say-yes-navigating-email-enquiries-with-empathy/
Demystifying the Fear of Success
https://www.janetravis.co.uk/demystifying-the-fear-of-success/
And for all my free and paid resources, START HERE
You don’t need more time to blog.
You need it to stop feeling so big.
If you’re a counsellor who keeps meaning to write but never quite gets there, this episode explores what’s really getting in the way, and how to make blogging feel doable again.
And if you’ve ever wished someone would just hand you the structure so you could get on with it, I’ll also share how Framework First Blogging Method — my £9/month mini membership — gives you a ready-to-use blogging framework on the first Monday of every month.
Because often, it’s not the writing that’s hard.
It’s figuring out how to shape it.
And for all my free and paid resources, Start Here
Do you know exactly what blog posts you’ve written?
Could you find the right one quickly if a potential client needed it?
Or does your content feel scattered, hard to see at a glance and harder to use?
In this episode, I’m talking about how to organise blog posts and keep track of your content so your blog becomes something you can actually use, not just something you keep adding to.
And I’ve created a FREE Blog Library Tracker to help you do exactly that.
Inside this episode, we explore:
If your blog feels more like a pile or random posts than a resource, this episode will help you bring structure to it.
Get the Free Blog Library TrackerI’ve created a simple Blog Library Tracker you can use to organise your posts and keep everything in one place.
You’ll find it inside The Vault, my free resource library for counsellors and therapists in private practice.
👉 Access The Vault HERE
Support the PodcastIf you find this podcast helpful, you can support the show by buying me a coffee.
☕ Buy me a coffee HERE
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