Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

“Humans are really, really sensitive to fairness. As soon as you sense that you're being treated unfairly - whether it's true or not - it’s going to trigger fight, flight, or freeze.”

The big “F” word. Whether real or perceived, the sense of unfairness is one of the biggest morale killers. So, how can we manage in a way to reduce the likelihood that our employees will experience a sense of unfairness and instead experience a sense of safety, belonging, and respect? Tune in.

Show Notes:

-Episode on the Top 15 Management Skills

-Episode on SCARF

-Episode on the Power Differential

-Episode on Behavior Styles

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

From having fun, building trust, and enhancing psychological safety, icebreakers can be a powerful force in team meetings. Yet, they are often avoided like the plague or poopooed because most of us have had rather awkward experiences with them. In this episode, Mike and Ethan attempt to make icebreakers cool again. Tapping into years of facilitating icebreakers with teams, they share best practices, principles, and a whole bunch of icebreaker questions that you can use with your team today.

For more information on Nash Consulting, visit their website at www.nashconsulting.com

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

Mike and Ethan riff on their experience practicing meditation and other mindfulness exercises and discuss why the practice is so beneficial for those tasked with leading others.

Show notes:

-        Episode #33 on learning to manage your mind

-        Episode #36 on self-compassion

-        Tara Brach’s book Radical Acceptance

For more information on Nash Consulting, visit their website at www.nashconsulting.com

#65 – Dealing with Difficult Employee Responses

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

News Flash! If you’re a manager, you sometimes must deliver corrective feedback to employees. It’s not the fun part of the job, but it’s necessary. And what do you do when those employees respond in difficult ways? That’s the topic of our episode today. We’re hoping that by the end of this episode, you’ll walk away with some general concepts and tools for handling those difficult conversations, especially when you get those trickier responses.

Show notes:

-      -  Episode on learning to receive feedback

-       - First episode of our series on giving effective feedback

-        - First episode of our series on behavior styles

For more information on Nash Consulting, visit their website at www.nashconsulting.com

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

“Meetings really do reflect the culture of the organization. They’re a microcosm.”

The title of this episode tells it all. You should do it and here’s why and how. Whether you have remote or in-person meetings, Ethan and Mike discuss the process of working with your team to build common commitments for ensuring meetings are productive, enjoyable, and foster collaboration and mutual respect among members.

For more information on Nash Consulting, visit their website at www.nashconsulting.com

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

In this episode, Mike and Ethan discuss the six decision making styles and get practical with them. How do we use these? When should we use them? How do we communicate the style we’re using in a way that our teams understands? In general, how do we take these decision-making options and put them into action? Listen here!

Show notes:

• Our other episode on decision-making styles
• Our episode on building consensus
• Our blog post with a visual of the decision-making styles

For more information on Nash Consulting, visit their website at www.nashconsulting.com

We really enjoyed creating this episode series on building a cohesive leadership team, and we received great feedback on it. This is part 1 of a 5-part series. See episodes #47, #48, #50, #52, and #54 for the full series.

If a group of people makes key organizational or departmental decisions together, that group of people needs to be healthy before they can expect the rest of the department or organization to be healthy and achieve sustained positive results. And this is the topic of our episode and the next several episodes in this series. Ethan and Mike break down Patrick Lencioni’s 5 Dysfunctions of a Team model and discuss how leadership teams can use the concepts to reach an uncommon level of clarity.

Text the word “LEADING” to 66866 to be added to Nash Consulting’s monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.

For more information on Nash Consulting, visit their website at www.nashconsulting.com

This is one of our most popular episodes. Originally aired August 2019

If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support.

“It’s important that you acknowledge that this relationship you have with your peers is going to change. It’s just part of the deal. And we need to be prepared for that.”  

I am friends with my peers in the workplace, but I’ve been promoted to now manage these peers. How do I go from peer to manager without making it awkward as hell for everyone? This isn’t an easy question, and the experts don’t always agree on the right answer, but Mike and Ethan still try to tackle it. In this episode, they discuss the pitfalls of failing to make adjustments to your relationships when you become a manager, the first steps to take as a new manager, how to build respect from the get-go, what to do if your former peers challenge your new authority, now to manage your relationship with a best friend that you now manager and other steps to take if you find yourself in this situation.

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t – Book by Robert Sutton

This is one of our most popular episodes. Originally aired May 2020

If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support.

“We can’t afford to not be in the pre-frontal cortex. In the information age, it’s exponentially important to be in that part of our brain.” – Scott Ummel

In this wide-ranging conversation, Ethan and Mike bring on another Nash Consulting trainer and consultant, Mr. Scott Ummel. Scott, our inhouse Wizkid on the social neuroscience of leadership, discusses the concept of S.C.A.R.F. and its impact on how we lead, manage, collaborate and operate in the workplace. S.C.A.R.F. is an acronym for the five things are brains are always scanning for in our environment: Status (our pecking order in a community), Certainty (our need for consistency in our environment), Autonomy (the perception of having control), Relatedness (having a sense of inclusion) and Fairness (the need to be treated equally). Tune in to learn more about how our brains work and how we can use that information to lead well and thrive in the workplace.

We mention several resources, so here they are for you to check out:

SCARF: a brain-based model for collaborating with and influencing others – paper by Dr. David Rock

Leading Well from Within – book by Daniel Friedland, MD

The Body Keeps the Score – book by Bessel van der Kolk, M.D.

Sapiens: A Brief History of Humankind – Book by Yuval Noah Harari

NeuroLeadership Institute – training on the neuroscience of leadership by Dr. David Rock

Goleman EI – classes and training on emotional intelligence by Daniel Goleman

This is one of our most popular episodes. Originally aired May 2020.

If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support.

“If you don’t intentionally engineer a workplace culture, it will go bad.”

When Person A has a problem with Person B and they go talk about that problem with Person C, that is what we call triangulation. If this is the way a culture handles angst in general, look out. In this episode, Ethan and Mike tackle the tough problem of workplace negativity and how to build a culture based on trust and respect. They discuss the problems with workplace negativity, why we triangulate, healthy strategies for handling issues with a colleague, and what to do if people are trying to draw you into their negativity. If workgroups all get on the same page with how to handle negativity, amazing things happen. Trust us. Please listen and share.