The Savvy Dentist

By Dr Jesse GreenBusiness Marketing Management

The Savvy Dentist episodes

December 26, 2023REPUBLISH - Living An Inspired Life
In this republished episode of the Savvy Dentist Podcast, I converse with Dr John Demartini for a very interesting discussion on human behaviour and living a life you love.

Dr Demartini is a human behaviour specialist, educator, internationally published author and business consultant. His expertise in personal and professional development and achievement has gained him clients ranging from CEOs, financiers, health care professionals, politicians, celebrities and many more.

In this episode we discuss:
[02:40] What does a life well-lived look like?
[07:25] The reason why people get so caught up with other people’s views of success or visions for their lives and assume it for our own lives.
[10:24] Breaking away from the herd and living the life you aspire.
[19:30] Comparison as an unhelpful thing in life.
[21:59] Clues to look for in your own life to uncover authentic hierarchy values.
[29:06] The presence of competition and how to remain focused on your mission.
[39:13] Dr. Demartini speaks about self-sabotage.
[42:27] Wisdom from Dr. Demartini.
45 min
December 19, 2023440: The 5 Leadership Voices - Jeremie Kubicek
Most of the challenges that business owners have, including practice owners, relate to people.

If we can improve how we communicate, if we can improve how we relate with one another, we're going to improve trust. And when we improve trust, we create engagement, productivity, and a whole heap of good culture.

In this episode of The Savvy Dentist Podcast, Dr. Jesse Green chats with Jeremie Kubicek, Co-Founder of GiANT, and a powerful communicator, serial entrepreneur and content builder.

Jeremie creates content used by some of the largest companies around the globe found in the books he has authored: The 100X Leader, 5 Voices, 5 Gears, Making Your Leadership Come Alive, The Peace Index, and his brand new book just released in November of 2023, The Communication Code.

Jeremie is the Co-Founder of GiANT, a company that certifies coaches and consultants that serve companies and their employees. Jeremie has started over 25 companies while living in Oklahoma City, Moscow, Atlanta and London.
[2:45] - Jeremie explains why personality style self-report questionnaires help indicate differing psychological preferences in how people perceive the world and make decisions, and how he cracked the code to create an easier model that is more user friendly, applicable in the workplace, and memorable.
[5:42] - 5 Voices is a simple key that unlocks complicated relational dynamics and improves the health and alignment of all your relationships. All five leadership voices come with their own particular sets of strengths, and all have areas for growth. Understanding both sides of the equation is the key to taking your leadership to the next level and is the secret to increasing your ability to influence your team, family, and friends.
[10:06] - Why the Sherpa on Mount Everest is the greatest example of a leader
[17:21] - Understanding your team's personality characteristics can improve communication so that everyone feels heard, seen and respected … and it will create relational trust.
[23:05] - How you can grow in your relational intelligence and increase your influence. Jeremie explains 5 mindsets that carry you through various facets of your day. These include:
First gear - when you fully rest and recharge
Second gear - when you connect with family or friends without the involvement of work
Third gear - when you are socialising
Fourth gear - when you are working and multi-tasking
Fifth gear - when you are fully focused and 'in the zone, ' working without interruption

[30:01] - Healthy communication is essential in any professional or personal relationship. When the lines of communication are frayed or broken, the resulting drama, unnecessary conflict, and inefficiency often lead to 'dropping the ball'. Better communication yields better results. It's a no-brainer―honest conversations build deeper, more productive relationships. It may seem simple in theory, but healthy communication is one of the most challenging things to master in practice. That’s why Jeremie wrote his most recent book - The Communication Code: Unlocking Every Relationship, One Conversation at a Time
45 min
December 12, 2023437: Building an ecosystem of businesses - Dr Rashi Gupta
In this episode of The Savvy Dentist Podcast, Dr. Jesse Green chats to friend and colleague Dr. Rashi Gupta.
Dr. Gupta owns multiple dental practices plus many other businesses that complement and capture the community around the areas of her Dental Practices, including childcare centers, general anesthetic facilities, medical centers, and cafes.
In addition, Dr. Gupta has built a real estate portfolio to support her business portfolio.

In this episode, Dr. Gupta discusses the lessons she has learned as she's built this ecosystem of businesses.

Dr Rashi Gupta has been practising dentistry for more than 23 years.
In 2022 she was awarded for being one of the TOP 3 Dentists in Geelong and was recognised as a Global Women Leader in 2022 by Passion Vista.
Additionally, she was featured in Bite magazine for her ability to transform obstacles into opportunities.
“Resilience is having the ability to transform obstacles into opportunities, something dentist and business owner Dr Rashi Gupta has in spades”
– Bite Magazine.
[2:46] - Dr. Gupta's business and property portfolio explained from the first humble beginnings.
[5:38] - How to create excitement and bring your team along for the business acquisition ride.
[11:56] - The biggest lesson Dr. Gupta has learned from her first Dental Practice … to now. (we’ll give you a hint … it is described in ONE word!)
[15:24] - With over 12 properties in the portfolio, Dr. Gupta explains how her negotiation style has evolved and how she believes that negotiation is all about finding a win-win outcome for both parties.
[19:40] - The greatest learnings are to stay calm no matter what noise is happening around you, and that you should never stop learning.
[21:58] - The business evolution from Dentist, to owner, to mentor … and how to delegate.
[23:18] - Creating clear roles for your team can make all the difference. Dr. Gupta explains her process in detail.
[26:17] - How to build a business empire. From Dentistry, to schools, to cafes.
[35:27] - The secrets to building a great team and building great wealth.
47 min
December 05, 2023 436: 3 Keys to making 2024 the best year ever
We all love this festive time of the year because it's a time of relaxation, it's a time of family, it's a time of kids and excitement around Santa and all that good stuff.

But we also know that at this time of year, typically, practice owners start to fatigue.

You may be looking forward to the festive break so much that you're limping to the finish line, and not closing down the things that need to be finished off.

When you’re not finishing tasks, not finishing projects it likely means that you go into the Christmas holidays with these ‘incomplete things’ in the back of your mind, and they occupy your holiday brain space and you don't get a rest mentally.

So in this episode of The Savvy Dentist Podcast, Dr. Jesse Green gives you some inspiration to finish 2023 stronger … while setting up 2024 to be your best year ever!

It’s about digging deep for these last few weeks of December and making every single day count. Let's make every little thing that we do in these last days before Christmas contribute to a good strong finish, and to a great start to the new year.
15 min
November 28, 2023435: Compassionate Prosperity - Andrea Putting
Welcome to The Savvy Dentist Podcast, where we explore the ins and outs of running a successful dental practice.

In this episode Dr. Jesse Green delves into a topic that's not just relevant to dentistry but to workplaces everywhere … compassion.

In the fast-paced world of dentistry, where precision and expertise are paramount, it's easy to overlook the importance of compassion in the workplace. Today, we have a fantastic guest joining us, someone who brings a wealth of knowledge and experience to the table.

Andrea Putting is a renowned expert in workplace dynamics, specialising in fostering compassion within teams. As a sought-after speaker, author, and consultant, Andrea has worked with organisations across various industries, helping them create environments where empathy thrives.

We'll be exploring the critical role compassion plays in not only improving the work culture but also enhancing patient care and satisfaction. How can dental practices cultivate a compassionate environment? What are the tangible benefits for both the team and the patients?

Andrea shares her insights and practical tips based on years of experience.

Get ready for an engaging conversation filled with valuable takeaways on compassion in the workplace.
[1:18] - Compassion is vital for our community. It's vital for ourselves. What is it about the topic of compassion that made you feel compelled to write several books?
[2:43] - How do we find fulfillment at work and what role does compassion play in that process?
[6:15] - What is the definition of success, versus one of fulfillment?
[9:56] - In psychology, there's a concept called the hedonic treadmill. An example would be, when you buy a new car and you get that sugar hit of fulfillment for a little while, and all of a sudden your happiness tends to drift back to its previous level. If we've been looking in the wrong place for satisfaction, happiness and fulfillment?
[17:21] - Compassion is empathy in practice. As dental practitioners, compassion is almost baked into our DNA. And if it's not, you probably don't last in a healthcare environment. Intrinsically, we understand compassion, so how does empathy compare to compassion in our workplace?
[20:54] - We can't do everything. So you've got to be compassionate to yourself first and foremost. Finding the magic in the things we do everyday is what is most important.
[30:49] - Have some chocolate and a coffee with someone you want to understand better.
35 min
November 21, 2023434: Turning Consultations into Conversions
Sales isn’t a dirty word … or just a business function.

Magnetic corporations and brands attract and bond with their customers differently. So can our Dental practices.

Ingrid Maynard has an impressive 25-year track record of transforming business outcomes in record time frames for some of Australia and New Zealand’s most iconic brands.

In this episode of The Savvy Dentist Podcast, Ingrid speaks about sales through an inspired, heartfelt and purpose-driven lens. Pragmatic, practical steps we can all use immediately in our business.
[5:15] - Being an introvert is OK.
[8:26] - Why anyone can be a great salesperson.
[17:44] - Selling is about focusing on the things you can control.
[21:55] - How to develop your sales skill - step-by-step.
[29:26] - Understand the outcome our patient desires, then it becomes easy to sell to them.
[35:26] - How to develop and engage our team to sell to patients.
46 min
November 14, 2023434: Shark Attack Survivor's Guide to Business Resilience
Turning the worst day of your life into your best is no easy feat, but sometimes there is simply no other option. In Brett Connellan’s case, this day included the moment every surfer’s worst nightmare became his reality when he was attacked by a Great White Shark.

In this episode of The Savvy Dentist Podcast Dr. Jesse Green introduces you to Brett Connellan.

The events that saved Brett’s life were not lost on him, and that perspective was needed as he faced a long and challenging road to recovery. With a bleak outlook prescribed to him by doctors, it was evident that Brett’s life as he knew it would never be the same.

These moments in time are pivotal in any person’s life as they often lead to a questioning of purpose and identity. The recovery forced Brett to "climb a new mountain" in his words and develop a different mindset towards resilience.

So how does Brett’s experience with a shark relate to you and your business? Well, press play and be ready to be inspired in ways you could never have thought possible.
[4:46] - Brett explains the shark attack in chilling detail., right down to the ‘feel’ of shark skin.
[9:22] - The chaos and the calm from when the rescue began.
[15:33] - What we can all learn from traumatic events and apply in our own lives daily.
[26:13] - How to recognise the lucky moments in your everyday life.
[29:32] - Brett explains his road to recovery and the similarities to running business. Physical vs. Mental.
[36:01] - The wisest most inspiring words Brett was told during his recovery. “People fail not from aiming too high and missing, but from aiming too low and hitting”
[46:49] - Facing your biggest fear and turning it into a compelling vision for the future.
57 min
November 07, 2023433: Dr Pankaj Arora - How to Scale Up Rapidly
In this episode of The Savvy Dentist Podcast, Dr. Jesse Green chats to emergency
physician Dr. Pankaj Arora.

Dr. Pankaj Arora has two large multidisciplinary clinics and is opening five more.

Dr. Arora has been in emergency medicine for 28 years. He is the founder of the WISE Clinics, which stands for Walk In Specialist Emergency Clinics. And he has some incredible insights around how to scale business rapidly while building your team culture.

If developing a business that works whether you do or not, then press play and have your notepad ready.
[4:25] - As with any successful business, seeing and filling a need in the market is an important first step. Dr. Arora explains the problem he first saw that led to him developing the concept of WISE clinics.
[11:51] - You know you have created a unique practice when patients enter and look at the environment and say, “Oh my God, I don't feel like in a hospital.”
[12:34] - How to apply the lessons from practice #1 … and duplicate them in
practice #2.
[16:52] - Dr. Arora describes how a simple question to a receptionist allowed him to start understanding his individual team members' unique skills and utilising them to serve the greater goals (and ongoing growth) of the business.
[18:32] - Stepping out of the way and employing a CEO was one of the best (and worst) decisions. Dr. Arora explains why it nearly backfired, and how he used the knowledge he gained.
[25:09] - No two doctors think alike and no two physicians think alike. They don't like those fixed guidelines of saying you have to do it this way. So be flexible and respectful when expanding and growing.
[28:14] - Growing from one practice to having 5 in development and over 400 staff, Dr. Arora explains how he creates systems, recruits, and trains new team
members.
[42:39] - Dr. Arora describes how the company values of G L O H came about and how they have helped to attract and retain his teams.
50 min
October 31, 2023432: How to retain your best team members
We all understand that recruiting in today's marketplace is a little more challenging.

In this episode of The Savvy Dentist Podcast Dr. Jesse Green discusses team retention and some of the factors that influence team retention.

From money, to career development, workplace environment, and core values of the organisation, which factors influence a candidate's decision and will keep them enthused and committed?
[4:34] - The factors that influence Team retention.
[7:51] - The power of a competitive base salary.
[9:17] - What is W I F L E? And how can this acronym power stronger emotional connection within your practice?
[13:25] - Summary
17 min
October 24, 2023431: 3 Powerful Leadership Tools for Practice Owners
In this episode of The Savvy Dentist Podcast we're having a really important conversation around ‘progress’, and how it relates to leadership for the practice owner.

We all want to feel like we're making progress. We want to feel like tomorrow's gonna be better than today.

There are three perspectives on progress that will help you accelerate your practice's growth, its development, and of course, its progress.

There is a misconception that progress is linear, that if you were to chart it on a graph, it would go from low on the bottom left, to high on the top right.
Of course, that's just not true.

It's really important to understand what progress looks like. So press play and let’s go through it.
[2:38] - The first leadership lesson. Progress is progress… so, what drives progress, and how do we achieve progress?
[4:32] - The upward phase or trajectory is what we call visible progress. We can see it. Our numbers are good. We can feel it. We can see it. We can measure it. But in what if there is a plateau, or even a dip? This is invisible progress.
[6:18] - The concept of perturbation. We all do it … but what is it and how does it affect progress in the organisation?
[10:39] - We must understand our team so that we can work cohesively together and get the best out of each other. As humans, each of us will respond to pressure.
[14:29] - Why it’s imperative to try and think ‘above the line’, not ‘below the line’.
19 min

About The Savvy Dentist

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Create a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs and athletes . Listen in as guests share their stories, ideas and business…