What if every home service contractor had immediate access to real-time HVAC maintenance data at the push of a button? By integrating user-friendly sensors with forward-thinking software, the folks at SmartAC.com">SmartAC.com are changing the game in the home service business.

Josh Teekell">Josh Teekell, SmartAC.com’s founder and CEO, tells us how contractors can use measurable data to build trust with consumers and open up new possibilities in service agreements.

Join us as we discuss:

- (2:58) How performance data feedback reinforces customer relationships

- (10:11) Why proactive maintenance equals more conversions

- (22:39) Reinforcing traditional strategies with data tools

Check out these resources we mentioned during the podcast:

- Josh Teekell">Josh Teekell

- SmartAC.com">SmartAC.com

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

When husband-wife team Kylon Gienger">Kylon Gienger and Teliah Gienger">Teliah Gienger began their entrepreneurial journey, they had a pretty good idea of what they were getting themselves into. But they’ve learned some valuable lessons about strategic small business acquisitions along the way.

Having purchased Hurliman Heating and Air">Hurliman Heating and Air and Plumb- tech Heating and Cooling">Plumb- tech Heating and Cooling

 in the Pacific Northwest last year, they share valuable insight on how they’ve successfully purchased and operated multiple small businesses in the trades.   

Join us as we discuss:

- (4:05) Lessons learned from multiple small business acquisitions 

- (15:11) Finding the right people for your entrepreneurial vision 

- (25:58) Advice for people considering a trades acquisition

Check out these resources we mentioned during the podcast:

- Kylon Gienger">Kylon Gienger

- Teliah Gienger">Teliah Gienger

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here! 

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

A diverse leadership team in the trades is about more than checking off a culture reform box. By bringing in people with unique experiences from outside the trades, you can empower your employees to see opportunities from every angle.

Jason Brady">Jason Brady, Owner and CEO of Above and Beyond LLC">Above and Beyond LLC, shares how his approach to bringing men and women from different walks of life into his business has paved the way for exponential growth.

Join us as we discuss:

-(5:17) Why failure is vital to sustainable growth

- (11:27) Personality types and their role in leadership

- (22:15) Hiring leaders from outside the trades

- (28:44) How diverse leadership empowers employees

Check out these resources we mentioned during the podcast:

- Jason Brady">Jason Brady

- Above and Beyond LLC">Above and Beyond LLC

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

When Laura Thornton">Laura Thornton and her husband, Ronnie, founded their plumbing business, TNT Home Services">TNT Home Services, they could not have imagined what lay in store for their family.

During an incredible six-year stretch of growth, they knew only dynamic decision-making would give their employees and clients the best experiences possible.

Laura shares how commitment to community and real-time adjustments are a winning formula for dynamic, sustainable growth.  

Join us as we discuss:

- (8:50) Taking a dynamic approach to incredibly fast growth 

- (15:15) Making real-time adjustments with different technology tools 

- (21:22) Opportunities for women in the trade

- (31:37) High school and community recruiting partnerships

Check out these resources we mentioned during the podcast:

- Laura Thornton">Laura Thornton

- TNT Home Services">TNT Home Services

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

Tommy Mello">Tommy Mello is a titan in the trades industry. But in 2012, the owner of A1 Garage Door Services">A1 Garage Door Services and author of Home Service Millionaire">Home Service Millionaire hit the lowest point of his career. Facing payroll issues, internal theft, and maximum burnout, Tommy took a step back to reevaluate the “why” behind the outcomes of his actions.

Tommy shares how he shifted his focus back to investing in people and how fellow contractors can avoid leading their company to the brink.

Join us as we discuss

- (6:01) Leaving a legacy of caring for and investing in people

- (12:48) Acknowledging your weaknesses in a leadership position

- (20:49) Surrounding yourself with people who make you better

- (34:18) Addressing the victim mentality of struggling contractors

Check out these resources we mentioned during the podcast:

- Tommy Mello">Tommy Mello

- A1 Garage Door Services">A1 Garage Door Services

- Home Service Millionaire">Home Service Millionaire

- Elevate: Build a Business Where Everybody Wins">Elevate: Build a Business Where Everybody Wins

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

After 10 years in the travel industry, Ashley Gulevich">Ashley Gulevich was ready for a change. After joining her family at a trades boot camp that could help level up her parents’ business, Coastal Heat Pumps">Coastal Heat Pumps, she knew she was in it for the long haul.

Now the General Manager at Coastal, Ashley has applied the skills she acquired from her previous career to help scale the family business. And she shares what else she’s learned about listening and systems management during her five years at Coastal.

Join us as we discuss:

(5:40) Why listening is a skill that instills action and growth

(12:12) How she translated her travel industry experience to the trades

(24:57) The importance of self-care for working professionals

(35:23) Dealing with misconceptions as a woman in the trades

Check out these resources we mentioned during the podcast:

- Ashley Gulevich">Ashley Gulevich

- Coastal Heat Pumps">Coastal Heat Pumps

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

As third-generation tradesmen, Joseph Gee">Joseph Gee, CEO of Gee Heating and Air">Gee Heating and Air in North Atlanta, and his brother Jacob Gee">Jacob Gee, the company CFO, are building a culture of winners.

After taking over the family business, they immediately implemented a joint vision for growth. And they had a simple message for everyone else at Gee: come with us or get out of our way.

In this episode, Joseph and Jacob tell us about their shared passion for shattering goals and how they empower employees to do the same.   

Join us as we discuss:

- (5:54) Navigating change after taking over the family business

- (26:04) Implementing new systems centered around problem-solving 

- (37:05) Focusing on customer relationships during seasonal slowdowns

Check out these resources we mentioned during the podcast:

- Gee Heating and Air">Gee Heating and Air

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

Contractor associations are in a unique position of being able to draw talent from their membership pool to tackle big projects. And the Sheet Metal and Air Conditioning Contractors' National Association">Sheet Metal and Air Conditioning Contractors' National Association, or SMACNA, is no exception.

As an international group with chapters across four countries, SMACNA bids on multiple “mega” projects involving thousands of workers. But even an organization as large as theirs has to be wary of biting off more than it can chew.

SMACNA’s CEO, Aaron Hilger">Aaron Hilger, shares his valuable insights on project management, strategies for growth, and elevating universal opinion of the trades.   

Join us as we discuss:

- (9:45) How unionized contractor groups tackle mega projects 

- (19:48) Five tips for successful project management at any level  

- (30:50) Why reinvesting in people is critical to long-term success

Check out these resources we mentioned during the podcast:

- Aaron Hilger">Aaron Hilger

- SMACNA">SMACNA

- MEP Innovation Conference">MEP Innovation Conference

- MCAA">MCAA

- NECA">NECA

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

For years, they had gotten by on respected word-of-mouth in Charlotte, North Carolina. As General Manager, Pete knew that if their company, Bradham Brothers">Bradham Brothers, was going to continue growing, they had to change or die.

Pete tells us how valuable mentors helped him through the tough transition of taking over leadership as a second-generation tradesman.

Join us as we discuss:

- Why communication is a valuable skill in the trades (3:41)

- The unexpected transition in leadership from father to son (10:50)

- How multiple mentors helped Pete stay the course (20:52)

Check out these resources we mentioned during the podcast:

- Pete Bradham">Pete Bradham

- Bradham Brothers">Bradham Brothers

- Bradham Brothers onboard with ServiceTitan">Bradham Brothers onboard with ServiceTitan

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here! 

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.

In 2019, Ismael Valdez">Ismael Valdez, CEO at Nexgen Air Conditioning Heating and Plumbing">Nexgen Air Conditioning Heating and Plumbing, was ready to give it all up.

After several years of quietly fighting alone to keep his business afloat, Ismael accepted a colleague’s helping hand. And now, three years later, Ismael is living his best life in the trades.

In this episode, Ismael opens up about his ownership struggles, a personal battle with addiction, and the day he almost quit the trades.

Join us as we discuss:

- What led to the infamous moment when Ismael wanted to give up (2:58)

- Why struggling contractors need to open up and ask for help (12:26)

- Avoiding burnout during the year-long business grind (17:42)

Check out these resources we mentioned during the podcast:

- Ismael Valdez">Ismael Valdez

- Nexgen Air Conditioning Heating and Plumbing">Nexgen Air Conditioning Heating and Plumbing

- Wrench Group">Wrench Group

You can find this interview and many more by subscribing to Toolbox of the Trades on Apple Podcasts">Apple Podcasts, on Spotify">Spotify, or here">here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox of the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.