One of the cornerstones of successful management of high conflict interactions is connection. In fact, it is the “C” in the CARS Method®—a set of principles for managing high conflict disputes and interactions.

In today’s episode, Megan and Bill talk about this exceedingly important principle of connection, including:

• why connection is foundational to successful interactions with high conflict people
• the brain’s request for connection
• why it is so difficult to remember to connect before problem-solving
• the impact of connecting—using EAR Statements
• whether connection and EAR Statements can be over-used

LINKS

• BOOKS
  • Calming Upset People with EAR
• ARTICLES
  • Calming Upset People Fast with EAR
  • The CARS Method®
• Our website: https://www.highconflictinstitute.com/
• Submit a Question for Bill and Megan
• All of our books can be found in our online store or anywhere books are sold, including as e-books.
• You can also find these show notes at our site as well.

Note: We are not diagnosing anyone in our discussions, merely discussing patterns of behavior.

• (00:00) - Welcome to It's All Your Fault

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