You Should Know

By WRKdefined

"You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace d... more

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FAQs about You Should Know:

How many episodes does You Should Know have?

The podcast currently has 50 episodes available.

You Should Know episodes:

September 10, 2024Making the Most of Anxiety: Coaching for Growth and Performance
Marisa Valente, executive coach, shares how anxiety can be harnessed as a positive force for growth and improvement. Focusing on coaching’s future-oriented approach, she emphasizes the importance of reflection and community in managing stress. Coaching helps individuals set a clear direction, while anxiety can propel them forward when channeled authentically. The conversation highlights the distinction between coaching and therapy, and explores how coaches, too, benefit from having their own coaches for continued development.
In this episode, we look at anxiety, coaching, growth, reflection, performance, spirituality, and community, breaking down how these elements intertwine in managing stress and fostering personal improvement. Discover how coaching focuses on the present and future to unlock potential.
Key Takeaways:
Coaching is future-oriented, helping individuals set clear goals for growth and improvement.
Anxiety can be transformed into a propeller for growth when viewed from a positive perspective.
Reflection can be both spontaneous or scheduled, depending on personal rhythms and self-awareness.
Community and relationships play an essential role in managing anxiety and supporting well-being.
Coaches can provide perspective by actively listening and reflecting back on clients' goals and challenges.
Coaches themselves benefit from having mentors or coaches to foster continuous personal and professional growth.

Chapters
00:00 Who is Marisa Valente?
03:16 The Difference Between Coaching and Therapy
06:46 The Importance of Wanting to Be Coached
09:31 The Challenges of Performance Ratings
13:07 Making the Most of Anxiety
18:07 Turning Anxiety into a Positive Mechanism
20:20 The Importance of Slowing Down and Resting
27:36 Community and Anxiety Management
29:22 Addiction to Anxiety
32:06 Relationship with Self and Nature
39:24 The Coaching Process
42:55 Coaches Having Coaches

Connect with Marisa here: https://www.linkedin.com/in/mlvmws/
The Center for Modern Workforce Strategy: https://www.linkedin.com/company/modernworkforcestrategy/

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49min
September 03, 2024Exploring Ageism in the Workplace: Redefining Mentorship and Layoffs
Ageism is more than just a buzzword—it's a reality impacting every generation in the workplace. From mentorship dynamics to the relevance of institutional knowledge, this episode dives into the complexities of age-related assumptions, the importance of soft skills, and how downsizing strategies disproportionately affect certain demographics.
In this episode, we look at ageism, workplace dynamics, soft skills, institutional knowledge, mentorship, layoffs, and downsizing, exploring how these elements intersect and impact careers across generations.
Key Takeaways:
Ageism in the workplace impacts individuals across different generations, leading to misconceptions and biases.
Soft skills and meaningful relationships are critical for career success and navigating generational differences.
Institutional knowledge is becoming less relevant in today’s fast-paced, technology-driven workplace.
Mentorship should evolve into a reciprocal relationship where both mentor and mentee learn from each other.
Layoffs and downsizing are often used strategically to target specific age groups, requiring vigilant oversight to ensure fairness.
Continuous learning and adaptability are crucial in combating ageism and staying relevant in the modern workplace.

Chapters
00:00 Who is Lauren Winans
08:27 Ageism Across Different Generations
23:40 Audits and Evaluating Ageism Practices
32:22 Technology and Human Expertise
39:42 Layoffs and Downsizing

Connect with Lauren here: https://www.linkedin.com/in/laurencwinans

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49min
August 20, 2024Ethical AI: Doing No Harm with Ivneet Kaur, Chief Information and Technology Officer at Sterling
Ivneet Kaur, Sterling’s Chief Information and Technology Officer, shares her insights on AI, emphasizing the need for a holistic approach that includes strategy, governance, and upskilling. We dive deep into ethical AI, centralization for proper governance, and the necessity of removing bias and protecting privacy and security. We look at the importance of AI standards, interoperability, and third-party auditing to ensure fairness and accuracy. Additionally, we touch on the potential of AI in enhancing customer service and the need for robust security against AI-related attacks.
In this episode, we look at AI, ethical AI, AI security attacks, governance, standards, interoperability, privacy, and explore how these key areas shape the future of work and technology.
Key Takeaways
Adopt a holistic approach to AI, integrating strategy, governance, and upskilling to navigate AI's complexities.
Centralizing AI is essential for proper auditing, governance, and driving innovation without compromising ethics.
Ethical AI prioritizes the removal of bias, safeguarding privacy, and ensuring security.
Government regulation is crucial to prevent AI-driven harm and protect vulnerable populations.
Establishing base standards for AI models is vital for interoperability across different providers.
Third-party auditing of AI models is necessary to ensure fairness, accuracy, and mitigate risks.

Chapters
00:00 Introduction and Setting the Stage
02:27 The State of AI: Separating Hype from Reality
08:12 Centralizing AI: Balancing Innovation and Governance
11:36 Ethical AI: Doing No Harm
13:42 The Role of Government in Regulating AI
18:58 The Importance of Learning about AI
21:25 Standards in AI
23:08 Interoperability and Portability
26:10 Data Portability and Model Governance
30:09 Trust and Verification in AI
36:05 AI Security Attacks
38:29 Improving Customer Service Experiences

Connect with Ivneet Kaur on LinkedIn here: https://www.linkedin.com/in/ivneetkaur-exec/
Learn more about Sterling here: https://www.sterlingcheck.com/

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47min
August 13, 2024The Impact of AI on Talent Acquisition, Employee Growth, and Internal Mobility with Melanie Lougee, ServiceNow
We're diving deep into how AI reshapes talent acquisition, recruitment processes, and HR technology. From uncovering hidden talent to optimizing workflows, the focus is on balancing automation with human involvement and exploring the evolution of skills intelligence in employee growth and internal mobility.
Melanie Lougee, Head of Next Gen HR Products (NowX Incubators) at ServiceNow is with us as we look at AI, HR technology, talent acquisition, hidden talent, automation, skills intelligence, and internal mobility. Discover how these key trends are driving the future of work and what they mean for HR professionals aiming to stay ahead in a tech-driven world.
Key Takeaways
AI is revolutionizing how we identify hidden talent within recruitment processes.
Striking a balance between automation and human involvement is key to successful hiring strategies.
Leveraging AI boosts process efficiency and transparency in HR workflows.
Skills intelligence, driven by AI, enhances internal mobility and employee development.
Integrating skills intelligence across business facets extends its value beyond HR.
Human management is vital in nurturing talent amid evolving work dynamics and employee empowerment.

Chapters
00:00 Who is Melanie Lougee
02:08 The Impact of AI on Talent Acquisition and Recruitment Processes
06:22 Challenges and Opportunities in Leveraging AI for HR Workflows
12:33 Balancing Automation and Human Involvement in Hiring
26:11 The Promise of Skills Intelligence Beyond HR
41:23 Guiding Employee Growth and Internal Mobility

Drop Melanie a line here: https://www.linkedin.com/in/melanielougee/

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46min
August 07, 2024Identity Verification: Ensuring Accurate Hiring and Understanding Misconceptions with Meg Wilson Chief Product Officer at Sterling
Identity verification plays a critical role in hiring, preventing fraud, and ensuring accurate candidate information. Meg Wilson, Chief Product Officer at Sterling, discusses misconceptions, continuous monitoring, and how partnerships with ID.me and Yoti help industries like financial services and the gig economy prioritize identity verification.
In this episode, we look at identity verification, hiring, background screening, fraud prevention, digital identity, financial services, and the gig economy.

Connect with Meg Wilson here: https://www.linkedin.com/in/meghanboucherwilson/

Key Takeaways
Identity verification is separate from background screening and not automatically included.
Sterling partners with ID.me and Yoti for various levels of verification based on client needs.
Financial services and the gig economy prioritize identity verification.
Continuous identity monitoring ensures the actual person is employed.
Starting with verified data in the screening process leads to faster, higher-quality results.
The future of identity verification includes enabling candidate control over their data and considering identity verification for robots and algorithms.

Chapters
00:00 Who is Meg Wilson Chief Product Officer at Sterling
03:03 The Role of Identity Verification in Hiring
08:21 Misconceptions and Separate Process for Identity Verification
11:30 Partnerships for Identity Verification
15:13 Continuous Monitoring of Identity
17:28 Starting with Verified Data in the Screening Process
20:12 False Identities and Verification
22:34 Ethical Considerations in Identity Verification
24:10 The Future of Identity Verification
25:54 Discrepancies and Candidate Experience
27:27 The Role of Identity in the Hiring Process
28:18 Identity-First Approach in Sales
30:37 Reusability of Verified Information
31:08 Target Market: Enterprise Organizations
33:13 Changing Attitudes Towards Hiring Convicted Felons
34:23 The Convergence of Screening, Monitoring, and Verification
35:40 Identity Verification Throughout the Employee Lifecycle
36:57 Identifying Companies That Understand the Importance of Identity Verification
39:07 Verification and Monitoring for Executives and Board Members
41:46 Verification and Monitoring for Robots and Algorithms

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48min
July 30, 2024The Rise of Skills-Based Hiring: How AI and Data are Shaping the Future of Work
We look at AI, skills-based hiring, COVID-19, internal mobility, assessments, data analysis, and workforce planning. We tango with how these elements shape the future of HR and the potential for outsourcing to emerging markets. Bruce Morton, Head of Strategy at Allegis Global Solutions answers the questions that have been burning a hole in our pockets.
Key Takeaways
Skills-based hiring has emerged as a vital response to the changes brought about by the COVID-19 pandemic, prompting organizations to rethink their work processes.
AI plays a critical role in deconstructing work and matching skills to job requirements, helping organizations identify and leverage existing talent within their workforce.
Utilizing assessments and data analysis can significantly improve hiring decisions, providing valuable insights into potential candidates and refining hiring processes.
Internal mobility is crucial for maximizing the potential of existing employees, yet it is often hindered by a lack of trust and the complexity of navigating internal career paths.
Creating a safe environment for employees to express their career aspirations is essential for fostering internal mobility and encouraging growth within the organization.
AI and automation enhance workforce planning and recruitment by focusing on the actual work rather than rigid job descriptions, paving the way for a more dynamic and adaptable workforce.

Connect with Bruce Morton here: https://www.linkedin.com/in/brucemorton/

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50min
July 23, 2024Exploring Ethics and Ethical Reasoning in HR
We dig into the ethics of HR, discussing situational lying and its implications for employees. We explore the fine line between lying and omission in organizations. Special guests Jason Walker and Rey Ramirez introduce Thrive HR, their advisory and consulting firm, and share their expertise in recruiting, fractional HR, and AI applications.
We question the boundaries of transparency, ethics and ethical reasoning, situational lying, pay equity, and effective communication in leadership.

Key Takeaways
Understanding the concept of situational lying and when it may be better for employees than destructive.
The challenges of knowing where the line is between lying and omission in organizations.
The role of HR advisory and consulting firms in areas such as recruiting, fractional HR, and consulting services.
The importance of rationalizing the hype around AI and its application in HR.
Transparency in leadership is crucial for building trust and engaging employees.
Clear communication with employees is essential, and leaders should provide data and information to help employees understand the importance of certain initiatives.
Pay equity is a complex issue, and organizations need to make efforts to address systemic inequities.

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54min
July 16, 2024Mastering Workplace Presentations: Engage, Entertain, and Educate with James Micklethwait at Kahoot!
We dive into mastering storytelling, interactivity, humor, and brevity. We tackle generational differences, the necessity for presentation training, and the value of communication skills for children. Elevate your presentations with actionable insights on virtual and in-person settings.
We look at workplace presentations, presentation skills, generational differences, storytelling, interactivity, humor and brevity, authority, workplace culture and audience engagement.
Episode Takeaways
Challenges of keeping audiences engaged during workplace presentations.
Importance of storytelling, interactivity, humor, brevity, and authority in effective presentations.
Need for improved presentation training in the workplace.
Value of communication skills in the curriculum for children.
Storytelling, interactivity, and mixing up presentation styles are crucial for engaging the audience effectively.
Feedback plays a significant role in improving presentation skills and boosting confidence.
Adapting presentation styles for virtual and in-person settings is essential for effective communication.

Chapters
00:00 Workplace Study Overview
03:13 The Unchanged Format of Presentations and Hybrid Working
06:46 The Superstar Presenter Spotlight Report: Pain Points and Solutions
33:20 The Power of Feedback: Enhancing Presentation Skills
47:13 Adapting Presentation Styles for Virtual and In-Person Settings
49:57 Unlocking Impactful Communication with Interactive Presentations

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57min
July 09, 2024Communication in Change Management: Aligning Values and Behaviors with Nellie Wartoft
We speak with Nellie Wartoft CEO at Tigerhall about change management, effective communication, training, and leadership. We slice it up and question employee experience, identity, adoption and transparency.

Takeaways
Change is constant, and organizations are experiencing more frequent and larger-scale changes.
Effective communication is crucial during change management, and it should be tailored to different audiences within the organization.
Individual identities and fear of loss play a significant role in people's resistance to change.
AI adoption in organizations has gone through a pendulum swing, from widespread use to fear and control, but it is expected to shift towards more distributed use and control in the future. Clear communication and proper training are essential for successful change management.
Leadership plays a critical role in driving culture and change within an organization.
Companies should hire people who align with their desired culture and values.
Transparency and open communication about expectations and values are key to building a strong culture.

Chapters
00:00 Introduction and Recording Platform
03:44 Types of Projects in Change Management
09:49 Challenges of Change and Identity
23:35 AI in Organizations: Siloed or Centralized?
27:07 The Challenges of Change Management
29:24 Common Mistakes in Change Management
32:23 The Importance of Culture in Driving Change
36:17 The Role of Leadership in Shaping Culture
39:24 Hiring for Culture: Aligning Values and Behaviors
41:26 Transparency and Communication: Building a Strong Culture
45:07 The Myth of Bad Culture

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55min
July 02, 2024Generational Shifts and Talent Acquisition: The CHRO's New Playbook
We look at how CHROs navigate generational shifts in the workforce, focusing on talent acquisition, internal mobility, remote work, and candidate experience, offering insights and strategies for building a future-ready, inclusive workplace.

Takeaways
Evolving CHRO Roles: CHROs are increasingly focusing on strategic investments in technology, learning, development, and internal mobility.
Generational Perspectives: Understanding the diverse work environment and remote work preferences of different generations, particularly Gen Z, is crucial.
Talent Acquisition and HR: Generational shifts are reshaping hiring practices, workplace expectations, and the role of CHROs.
Internal Mobility and Candidate Experience: Prioritizing internal mobility and enhancing candidate experience are vital for effective talent acquisition.
Strategic Business Alignment: CHROs must align HR strategies with overall business goals to navigate compliance, remote work challenges, and workforce planning in a competitive job market.

Chapters
00:00 Introduction and Tongue Twisters
03:18 Challenges Faced by CHROs: Compliance and Regulatory Laws
05:40 Evolving Role of CHROs: Strategic Investments and Priorities
09:00 Navigating Compliance and Legislative Changes
13:00 Workforce Planning and Internal Mobility
25:38 The Evolving Role of CHROs in Talent Acquisition and HR
29:24 Internal Mobility and Candidate Experience in Talent Acquisition
31:34 CHROs as Strategic Business Partners
43:06 Challenges and Opportunities in the Current Job Market

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50min

FAQs about You Should Know:

How many episodes does You Should Know have?

The podcast currently has 50 episodes available.

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