You Should Know

You Should Know

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You Should Know episodes

  • Is HR Dead Weight or Your Secret Weapon? Lila Nazef from Neocase on Leadership, and Why Onboarding Is Broken

    Long COVID might not be top of mind for execs, but its lingering effects tell us everything we need to know about experience in your organization. In this episode we speak with Lila Nazef, VP of Sales and Marketing at Neocase on why HR still isn’t working, how onboarding sets the tone for everything, and what leaders miss when they treat people ops like admin. There’s a real shift happening—from tactical HR to experience-first org design—and companies that miss it will lose the talent war.


    We dig in on HR experience design, the blurred lines between sales and marketing, leadership mindset shifts, and why technology isn’t the enemy—it’s the excuse. If you’re tired of reactive HR, this episode brings the fire (and a few hard truths).


    Key Takeaways

    ➡ ➡ HR still operates like a silo, disconnected from brand and revenue.

    ➡ Sales = the hunt. Marketing = the ecosystem. Most confuse the two.

    ➡ Poor onboarding breaks trust before it even starts.

    ➡ Tech should enhance—not replace—human connection.

    ➡ The Chief Experience Officer isn’t optional anymore.

    ➡ Most orgs don’t know how their people feel—that’s the real gap.

    ➡ Experience isn’t fluffy—it’s a measurable competitive advantage.

    ➡ Communication is still HR’s biggest blind spot.

    ➡ Mistakes fuel innovation if leaders stop punishing them.

    ➡ HR needs a rebrand—from policy enforcer to strategic driver.

    ➡ You can’t fix broken culture with a tech stack.


    Chapters

    00:00 The Lingering Effects of COVID-19

    02:56 Exploring the Value of Organs and Skin

    05:57 The Importance of Employee Experience

    08:57 Sales vs. Marketing: A Passion for the Hunt

    11:57 The Broken HR Experience

    14:55 Defining HR Experience and Its Impact

    19:49 Seamless Employee Experience

    22:02 The Role of Chief Experience Officer

    25:48 Transforming HR from Cost Center to Revenue Driver

    28:25 Balancing Technology and Human Touch

    36:04 Creating Competitive Advantage through Employee Experience

    43:41 Embracing Mistakes as a Path to Innovation


    Connect with our guest:

    Lila Nazef VP of Sales and Marketing at Neocase: https://www.linkedin.com/in/lila-nazef-hrtech/


    Connect with us

    William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

    Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/


    Connect with WRKdefined on your favorite social network

    Site: http://www.wrkdefined.com

    TikTok: https://www.tiktok.com/@wrkdefined

    LinkedIn: https://www.linkedin.com/company/wrkdefined

    Facebook: https://www.facebook.com/WRKdefined/

    Twitter (X): https://twitter.com/WRKdefined

    Substack: https://wrkdefined.substack.com/

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    43 min
  • Skills vs. Potential: What Really Matters When Hiring with Randi Seran, VP of People, workrise

    How do you spot and support high-potential talent before they burn out or walk out? Randi Seran, VP of People at workrise

    talks about the often-missed signals of employee appreciation, why recognition isn't one-size-fits-all, and how resilience is quietly replacing potential as the new hiring metric.


    We unpack her hiring playbook and explain why top performers aren’t always your future leaders.


    Key Takeaways


    ➡ High potential employees often feel invisible—despite outsized contributions

    ➡ Not all top performers are high potentials, and that distinction matters

    ➡ Recognition must be personalized—some want the spotlight, others want quiet acknowledgment

    ➡ Many high potentials don’t self-identify, making them easy to miss without career promoters

    ➡ Hiring for potential means looking for passion, curiosity, and discipline—not just a résumé

    ➡ Resilience is becoming the most valuable trait in today’s talent landscape

    ➡ Communication is the foundation of trust, especially during change

    ➡ Feeling undervalued can derail even your most committed employees

    ➡ Behavioral interview questions reveal more than credentials ever will

    ➡ A clear, consistent hiring process helps uncover what resumes can't


    Chapters

    00:00 — Who is Randi Seran, VP of People at workrise

    03:13 — Understanding High Potential Employees

    05:54 — The Impact of Recognition and Appreciation

    08:57 — Differentiating High Performers and High Potentials

    12:09 — Hiring for Potential vs. Skills

    15:00 — The Importance of Resilience in the Workplace

    17:58 — Building Trust Through Communication

    20:57 — Personal Experiences of Feeling Undervalued

    23:56 — Randi's Ideal Hiring Process


    Connect with our guest:

    Randi Seran, VP of People at workrise: https://www.linkedin.com/in/randi-seran-sphr-4239682


    Connect with us

    William Tincup LinkedIn: ⁠https://www.linkedin.com/in/tincup/⁠

    Ryan Leary LinkedIn: ⁠https://www.linkedin.com/in/ryanleary/⁠


    Connect with WRKdefined on your favorite social network

    Site: ⁠http://www.wrkdefined.com⁠

    TikTok: ⁠https://www.tiktok.com/@wrkdefined⁠

    LinkedIn: ⁠https://www.linkedin.com/company/wrkdefined⁠

    Facebook: ⁠https://www.facebook.com/WRKdefined/⁠

    Twitter (X): ⁠https://twitter.com/WRKdefined⁠

    Substack: ⁠https://wrkdefined.substack.com/⁠

    Learn more about your ad choices. Visit megaphone.fm/adchoices

    30 min
  • Why Gen Z Thinks Your Feedback Sucks (and Boomers Are Still Confused)

    Think Gen Z is lazy? Boomers are outdated? Millennials are just avocado toast addicts? Megan Grace joins the mic to demolish generational clichés and decode what actually matters in workplace culture. We dive into the mindset gaps that spark friction, miscommunication, and eye-rolls across generations—and how leaders can stop biffing the feedback game.

    In this episode we unpack Megan’s new book, “Generations in the World of Work,” with no-fluff takes on work-life balance, retirement myths, and why the 19-year-old brain is your HR wild card. If your idea of communication is still email only… buckle up.


    Key Takeaways:

    ➡ Megan Grace’s book was a year-and-a-half-long deep dive into workplace generations
    ➡ Gen Z wants flexibility, not just foosball tables and slogans
    ➡ Feedback needs a remix—tailor it or tank morale
    ➡ The 19-year-old brain is still baking—context matters
    ➡ Retirement is already on Gen Z’s radar (wild, right?)
    ➡ Boomers and Gen Z view work-life balance like two different planets
    ➡ Email ≠ communication—set expectations or brace for chaos
    ➡ Collaboration across generations = workplace gold
    ➡ Identity formation in young professionals is key to better management
    ➡ “It’s a sandbox”—test, play, iterate—don’t assume one-size-fits-all culture
    ➡ Workplace culture shifts fast—your old playbook is outdated


    Timestamps:

    00:00 – Who is Meghan Grace?
    01:16 – The Journey of Writing a Book
    04:06 – Generational Dynamics in the Workplace
    07:19 – Understanding Generational Mindsets
    10:11 – The 19-Year-Old Brain and Identity Development
    13:22 – Inter-Generational Relationships and Motivations
    16:12 – Work-Life Balance Across Generations
    16:48 – Generational Perspectives on Work Culture
    18:53 – Understanding Workplace Dynamics Across Generations
    20:18 – Bridging Communication Gaps Between Generations
    23:33 – The Importance of Empathy in Workplace Relationships
    26:54 – Navigating Job Expectations and Generational Differences
    28:01 – Feedback: A Generational Divide
    37:37 – Retirement Perspectives Across Generations

    Connect with Meghan Grace:

    Website: https://www.meghanmgrace.com/

    #GenZ Podcast: https://www.meghanmgrace.com/podcast


    Connect with Us:

    • William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

    • Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/

      Connect with us on social:

      • Site: http://www.wrkdefined.com

      • TikTok: https://www.tiktok.com/@wrkdefined

      • LinkedIn: https://www.linkedin.com/company/wrkdefined

      • Facebook: https://www.facebook.com/WRKdefined/

      • Twitter (X): https://twitter.com/WRKdefined

      • Substack: https://wrkdefined.substack.com/

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        44 min
      • Why Your Hiring Practices Are Costing You Top Talent with Heidi Barnett

        Heidi helps organizations turn stagnant hiring funnels into dynamic talent pipelines.

        Get the lowdown on why outdated hiring processes are costing you talent, how integrating Applicant Pro and iSolve can turbocharge your workflow, and why internal mobility is the retention game‑changer. We dig into candidate experience trends, generational preferences, and the microcultures that define career progression—plus pro tips for managers to foster authentic employer branding.

        In this episode we explore hiring practices, candidate experience, internal mobility, HR technology, and employer branding.

        Key Takeaways

        ➡ Hiring practices are stuck in the past—and that means missed hires.
        ➡ Short, mobile‑friendly applications keep Gen Z and Millennials engaged.
        ➡ Lightning‑fast response times separate great employers from ghosters.
        ➡ Candidate experience is your secret weapon for employer branding.
        ➡ Scrolling during interviews? It’s a bias signal, not a deal breaker.
        ➡ Integration of Applicant Pro and iSolve slashes manual work in half.
        ➡ Internal mobility isn’t a perk—it’s your best retention strategy.
        ➡ Managers drive satisfaction; equip them to champion growth.
        ➡ Corporate culture lives in microcultures—get granular or get ghosted.
        ➡ Authentic employer branding demands real stories, not canned slogans.
        Chapters
        00:00 Introduction and Backgrounds
        03:02 Integrating Applicant Pro and iSolve
        06:03 Outdated Hiring Practices
        11:57 Candidate Experience and Response Times
        18:04 Generational Differences in Hiring
        20:59 Internal Mobility and Future Trends
        21:31 The Importance of Internal Mobility
        24:16 Managerial Influence on Employee Growth
        28:11 Cultural Dynamics in Career Progression
        30:46 Defining Corporate Culture
        35:16 Microcultures and Their Impact
        38:07 Employer Branding and Authenticity
        45:37 Conclusion and Future Insights

        Guest Info

        Heidi Barnett
        https://www.linkedin.com/in/heidimbarnett/

        Connect with Us

        William Tincup LinkedIn: https://www.linkedin.com/in/tincup/
        Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/
        WRKdefined Site: http://www.wrkdefined.com
        TikTok: https://www.tiktok.com/@wrkdefined
        LinkedIn: https://www.linkedin.com/company/wrkdefined
        Facebook: https://www.facebook.com/WRKdefined/
        X (Twitter): https://twitter.com/WRKdefined
        Substack: https://wrkdefined.substack.com/

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        46 min
      • The 2025 Job Market Playbook: What Job Seekers Really Want

        Career services aren’t what they used to be—and that’s a good thing. What do today’s candidates actually care about? From sales to veterinary medicine, the 2025 jobs report reveals what’s hot, what’s missing, and what employers need to fix in their hiring process. Spoiler: it starts with your job descriptions.


        In this episode we talk about career services, applicant tracking systems, transparency in job listings, generational values, healthcare careers, and how leadership and culture shape job seeker decisions in a tight labor market.


        Key Takeaways


        ➡ Gen Z is leading the charge for more flexibility, clarity, and cultural alignment

        ➡ The #1 job in 2025 is veterinarian—empathy is still a career superpower

        ➡ Salary transparency isn’t optional anymore

        ➡ Sales roles offer six-figure potential with no degree required

        ➡ Poor job descriptions waste time for both sides—clarity wins

        ➡ Candidates are prioritizing values and mission just as much as pay

        ➡ Healthcare and specialized roles are dominating future outlooks

        ➡ Leadership style has a measurable impact on retention and success


        Chapters

        00:00 – The Report

        03:10 – Shifts in Career Services and Job Seeking Trends

        06:01 – Generational Perspectives on Work-Life Balance

        09:08 – The Importance of Flexibility in the Workplace

        12:07 – Insights from the Jobs Report for 2025

        15:01 – Top Jobs and Their Implications

        17:59 – Sales Roles and Career Pathways

        20:46 – Exploring Career Opportunities and Self-Assessment

        22:27 – Understanding Job Descriptions and Candidate Needs

        24:41 – The Importance of Transparency in Job Listings

        26:43 – Finding the Right Fit: Company Culture and Values

        30:05 – Managing Expectations in Job Roles

        33:32 – The Role of Leadership in Employee Success

        34:17 – Insights from Job Seekers: Surprising Career Paths

        39:39 – Future Job Trends: Specialization in Healthcare


        Guest Info


        Jenn Herrity:

        https://www.indeed.com/career-advice/author/jennifer-herrity

        https://www.linkedin.com/in/jenniferherrity/


        Connect with us

        William Tincup: https://www.linkedin.com/in/tincup/

        Ryan Leary: https://www.linkedin.com/in/ryanleary/


        Connect with WRKdefined on your favorite social network


        Website: http://www.wrkdefined.com

        TikTok: https://www.tiktok.com/@wrkdefined

        LinkedIn: https://www.linkedin.com/company/wrkdefined

        Facebook: https://www.facebook.com/WRKdefined/

        X: https://twitter.com/WRKdefined

        Substack: https://wrkdefined.substack.com/

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        45 min
      • Return-to-Office Is Failing - Here’s What HR Isn’t Saying...

        People-first strategies are hitting roadblocks in most orgs — and the numbers prove it. HR leaders like Luck Dookchitra, VP of People & Culture at Leapsome, are on the front lines, navigating complex expectations from all sides while championing flexibility, inclusion, and a purpose behind policy. Leapsome’s 2025 HR Insights Report doesn’t just reveal the gap — it shows where HR needs to go next before talent walks out the door.


        In this episode we talk about HR insights, people-first strategies, return-to-office, workplace culture, and flexibility through the lens of Leapsome’s latest research. From broken DEI promises to the myth of productivity in the office, we unpack why HR is stuck — and what it’ll take to move forward.


        Key Takeaways


        ➡ 92% of HR leaders face internal resistance on people-first strategies

        ➡ 56% feel pressure from executives to enforce return-to-office mandates

        ➡ 79% of employees say they’re more productive when choosing where they work

        ➡ 58% believe RTO policies hurt employees with disabilities

        ➡ One in three HR leaders expect DEI budget cuts in the next year

        ➡ Flexibility isn’t a perk—it’s now table stakes for engagement

        ➡ People-first initiatives only succeed when tied to business outcomes

        ➡ Return-to-office needs a clear, transparent rationale to gain support

        ➡ Designing work for engagement creates better employee experiences

        ➡ The future of HR depends on adaptability, inclusivity, and trust


        Timestamps


        00:00 – Introduction to People-First Strategies

        03:22 – Understanding Internal Barriers in HR

        06:19 – The Pressure of Return to Office Policies

        09:16 – Designing Work for Employee Engagement

        11:35 – The Importance of Intentionality in HR Policies

        13:13 – Exploring Creativity Through Choice

        13:15 – The Impact of Remote Work on Productivity

        16:27 – Disability Inclusion in the Workplace

        19:31 – The Evolution of Work and Learning

        21:38 – The Future of DEI Initiatives


        Connect with This Week’s Guest:


        Luck Doochitra, VP People & Culture at Leapsome: https://www.linkedin.com/in/luck-dookchitra/

        Learn more about Leapsome here: https://www.leapsome.com/


        Get access to the report here: https://hubs.li/Q03dFX0N0


        Connect with Us Here:

        William Tincup LinkedIn: https://www.linkedin.com/in/tincup/

        Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/


        Connect with us on Social

        Site: http://www.wrkdefined.com

        TikTok: https://www.tiktok.com/@wrkdefined

        LinkedIn: https://www.linkedin.com/company/wrkdefined

        Facebook: https://www.facebook.com/WRKdefined/

        Twitter (X): https://twitter.com/WRKdefined

        Substack: https://wrkdefined.substack.com/

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        29 min
      • Why Oracle’s AI Play Could Make or Break the Future of HR

        Can HR really trust AI? We dig into the ethics, automation, and future of HR tech with Oracle's Yvette Cameron. Spoiler: it’s moving fast, and you better keep up.


        AI is transforming HR at lightning speed—but trust, ethics, and data security still keep leaders up at night. I sat down with Yvette Cameron from Oracle to unpack what generative AI really means for HCM, and why HR teams need to think big and move faster.


        In this episode we look at AI, HR, Oracle, generative AI, adoption challenges, seamless integration, recruitment, decision-making, automation, ethics, data security.


        Key Takeaways:


        ➡️ AI has been shaping HR for over a decade—this isn’t new, it’s just faster now.

        ➡️ Generative AI can cut job description creation time from hours to minutes.

        ➡️ Trust remains one of the biggest barriers to AI adoption in HR.

        ➡️ Many organizations prioritize volume over value when implementing AI tools.

        ➡️ AI should support human roles, not replace them entirely.

        ➡️ Company culture must guide AI policies and usage.

        ➡️ HR needs a "test and learn" mindset to effectively adopt AI.

        ➡️ Data security is non-negotiable when using AI in HR.

        ➡️ Delaying AI adoption risks falling behind rapidly evolving tech.

        ➡️ AI’s role in decision-making is growing—human oversight must keep pace.

        ➡️ Future AI interfaces aim to be seamless, intuitive, and proactive.

        ➡️ Ethical frameworks are essential to build confidence in AI systems.


        Chapters

        00:00 Who is Yvette Cameron and what is Oracle's role to AI in HR

        06:41 The Evolution of AI in HR Processes

        11:10 The Future of AI Interfaces in HR

        20:09 The Role of AI in Decision-Making

        26:47 Building Confidence in AI Capabilities

        33:15 Unlocking Insights with AI Analytics


        💬 Hot take or just hype? Are we headed toward a new normal, or is this just workplace chaos rebranded? Drop your thoughts in the comments!


        Connect with us here:


        Connect with Oracle's Yvette Cameron: https://www.linkedin.com/in/yvettecameron/

        Connect with William Tincup: https://www.linkedin.com/in/tincup/

        Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/


        Connect with WRKdefined on your favorite social network


        🔗 Site: http://www.wrkdefined.com

        🎥 TikTok: https://www.tiktok.com/@wrkdefined

        💼 LinkedIn: https://www.linkedin.com/company/wrkdefined

        📘 Facebook: https://www.facebook.com/WRKdefined/

        🐦 Twitter (X): https://twitter.com/WRKdefined

        📩 Substack: https://wrkdefined.substack.com


        Learn more about your ad choices. Visit megaphone.fm/adchoices

        40 min
      • 🔥Daxtra Just Made the Biggest AI Recruitment Play of the Year—Here’s Why It Matters

        Recruiters are buried in applications when they should be connecting with talent—and Daxtra is here to change that. Don Tomlinson, CTO of Daxtra, joins You Should Know to reveal how their latest AI-powered tool, Talent Flow, is reshaping recruitment. This isn’t just automation—it’s next-level efficiency, giving hiring teams the power to focus on people, not paperwork.


        We dig into AI-driven recruitment, data parsing at scale, workflow automation, the ATS evolution, and how Talent Flow is bridging the gap between staffing agencies and corporate hiring teams. If you hire people, this episode is a must-listen.


        What You’ll Learn

        ➡️ Daxtra processes 100M+ resumes monthly—turning raw data into real insights.

        ➡️ AI is shifting recruiters from admin overload to real relationship-building.

        ➡️ Talent Flow automates workflows, cutting through hiring bottlenecks.

        ➡️ Bad data = bad AI. Garbage in, garbage out—it’s that simple.

        ➡️ Bridging staffing & corporate HR—Daxtra connects both worlds.

        ➡️ AI isn’t stealing jobs—it’s giving recruiters their time back.

        ➡️ Daxtra isn’t an ATS—it makes ATS platforms smarter.

        ➡️ High-volume hiring teams see massive gains with AI-driven automation.

        ➡️ Relationships over resume databases—the recruiter’s new reality.

        ➡️ Talent Flow is a major milestone in recruitment technology.


        Chapters:

        00:00 – Welcome to You Should Know & Meet Daxtra

        01:46 – The AI Engine Behind Talent Flow

        10:37 – How Daxtra Connects Staffing & Corporate Hiring

        17:27 – The Workflow Revolution: Automating Recruitment

        19:20 – The Future of Recruiting: What’s Next?


        Connect with Us


        Don Tomlinson CTO Daxtra - https://www.linkedin.com/in/dontomlinson/

        Learn more about Daxtra here: https://www.daxtra.com/


        🔗 William Tincup: https://www.linkedin.com/in/tincup/

        🔗 Ryan Leary: https://www.linkedin.com/in/ryanleary/


        Connect with WRKdefined on your favorite social network:

        🔗 Site: http://www.wrkdefined.com

        🎥 TikTok: https://www.tiktok.com/@wrkdefined

        💼 LinkedIn: https://www.linkedin.com/company/wrkdefined

        📘 Facebook: https://www.facebook.com/WRKdefined/

        🐦 Twitter (X): https://twitter.com/WRKdefined

        📩 Substack: https://wrkdefined.substack.com

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        22 min
      • How Employ's Pillar Power Move is Redefining HR Tech

        Employ's CEO, Steve Cox, unpacks the strategy and vision behind the acquisition of Pillar, highlighting how it’s set to transform HR tech through AI-driven integrations and improved workflow efficiency. He discusses the importance of customer engagement, transparency, and future growth plans, including potential new acquisitions.


        In this episode, we look at acquisition, HR tech, AI technology, Employ, Pillar, customer engagement, workflow efficiency, integration, recruitment, and technology. Steve shares how this acquisition aligns with Employ's broader strategy to enhance its product suite and deliver measurable value to customers.


        Key Takeaways:

        ➡️ The acquisition of Pillar is a strategic move to enhance AI-driven recruitment technology.

        ➡️ Employ plans to double its engineering team to accelerate product development.

        ➡️ Integration with existing platforms like Lever is already in progress.

        ➡️ Customer feedback is central to measuring the acquisition's success.

        ➡️ Employ is committed to transparency with its customer base post-acquisition.

        ➡️ Customer advisory boards will influence future product roadmaps.

        ➡️ The acquisition aims to bring more resources to Pillar's technology stack.

        ➡️ Steve Cox hints at potential future acquisitions to expand capabilities.

        ➡️ Aligning acquisition actions with customer needs is a top priority.

        ➡️ Enhanced workflow efficiency is a core goal of the acquisition.

        ➡️ AI technology integration is set to redefine customer engagement strategies.

        ➡️ Steve's vision is to own the AI-driven HR tech space.


        Chapters:

        ➡️ 00:00 - Introduction to the Acquisition

        ➡️ 01:26 - The Rationale Behind the Acquisition

        ➡️ 04:28 - Integration Plans and Customer Impact

        ➡️ 07:48 - Customer Engagement and Feedback

        ➡️ 08:56 - Measuring Success Post-Acquisition

        ➡️ 10:31 - You Should Know


        Connect with us here:


        🔗 Connect with Steve Cox: https://www.linkedin.com/in/steve-cox-588a2024/

        🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/

        🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/


        Connect with WRKdefined on your favorite social network:


        🔗 Site: http://www.wrkdefined.com

        🎥 TikTok: https://www.tiktok.com/@wrkdefined

        💼 LinkedIn: https://www.linkedin.com/company/wrkdefined

        📘 Facebook: https://www.facebook.com/WRKdefined/

        🐦 Twitter (X): https://twitter.com/WRKdefined

        📩 Substack: https://wrkdefined.substack.com


        💬 What’s your take? Is Employ’s acquisition of Pillar a game-changer for HR tech, or just another move in the market? Drop your thoughts in the comments! 🚀

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        13 min
      • Yes And: How Improv Principles Can 10X Your Leadership and Business

        In this episode, we explore how improv techniques can reshape business dynamics, boost creativity, and enhance leadership. Neil Mullarkey unpacks the power of listening, the 'yes and' mindset, and the importance of trust in building collaborative teams. The conversation dives into overcoming resistance to improv in corporate settings and the impact of inclusive leadership.


        Key Takeaways

        ➡️ Improv is fundamentally about listening and accepting offers.

        ➡️ The 'yes and' principle encourages collaboration and creativity.

        ➡️ Building trust can be achieved through shared experiences and active listening.

        ➡️ Leaders should create an environment where all voices are heard.

        ➡️ Improv training can help individuals overcome imposter syndrome.

        ➡️ Embracing imperfection leads to greater innovation and creativity.

        ➡️ Women often feel unheard in meetings, highlighting the need for inclusive leadership.

        ➡️ Improv originated as a tool for social workers to help children express themselves.

        ➡️ The essence of improv is storytelling and making others look good.

        ➡️ Navigating uncertainty is a key skill for effective leadership.

        ➡️ The 'yes and' mindset fosters a culture of possibility rather than rejection.

        ➡️ Effective communication is rooted in empathy and trust-building.


        💬 What’s your take? Are we headed toward a new normal, or just workplace chaos? Drop your thoughts in the comments!


        Connect with us here:


        🔗 Connect with Neil Mullarkey: https://www.linkedin.com/in/neilmullarkey/

        🔗 Connect with William Tincup: https://www.linkedin.com/in/tincup/

        🔗 Connect with Ryan Leary: https://www.linkedin.com/in/ryanleary/


        Connect with WRKdefined on your favorite social network


        🔗 Site: http://www.wrkdefined.com

        🎥 TikTok: https://www.tiktok.com/@wrkdefined

        💼 LinkedIn: https://www.linkedin.com/company/wrkdefined

        📘 Facebook: https://www.facebook.com/WRKdefined/

        🐦 Twitter (X): https://twitter.com/WRKdefined

        📩 Substack: https://wrkdefined.substack.com

        Learn more about your ad choices. Visit megaphone.fm/adchoices

        39 min

      About You Should Know

      From the publisher's feed

      "You Should Know," a podcast delving into pivotal leadership challenges in the workplace. With broad topics, it engages anyone invested in the evolving world of work. Join us as we unravel workplace…

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