Your Dream Business

Your Dream Business

By Teresa Heath-WareingBusinessEntrepreneurshipMarketing
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Your Dream Business episodes

  • The 3 Sales Emails You Can’t Skip During a Launch

    In this episode, I’m diving into one of the most important (and often overlooked) parts of a successful launch: the emails you send while your cart is open. If you want more sales, more engagement, and fewer crickets during your launch, these emails matter more than you think.

    I break down the three essential sales emails I believe every launch needs—and exactly why they work. We talk about how to handle objections before they stop someone from buying, how to connect emotionally with your audience so they feel seen and understood, and how to clearly communicate the benefits of your offer (not just the features).

    I also share why every email needs a clear call-to-action and how to make sure you’re guiding your subscribers instead of leaving them confused or overwhelmed.

    This episode is practical, strategic, and designed to help you feel more confident hitting “send” during your next launch.


    3 Key Takeaways:

    Objections don’t disappear unless I address them

    If I don’t proactively answer my audience’s concerns, doubts, and fears, they’ll default to not buying. Objection-handling emails remove friction and make decisions easier.

    Emotion drives action more than logic

    People don’t buy because of information alone—they buy because they feel understood. When I lead with emotion and connection, my audience is far more likely to take action.

    Benefits sell, features support

    Features explain what my offer includes, but benefits explain why it matters. When I focus on the transformation instead of the content, my sales emails land much more powerfully.


    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE

    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube


    Transcript

    When you are doing a launch, sending your emails is absolutely crucial to a successful launch. And in reviewing and looking at hundreds of different emails, I have noticed that there are certain emails that people are not sending. And if you send these three emails, they are going to make the world a difference to your sales.

    If we've not met before, my name is Theresa Heath Waring, and I help course creators. Membership owners and coaches grow their online business, and I do this through my signature program, grow, launch Sell, where I take you through all the steps that you need to grow your audience to effectively launch different products and to sell those products to your audience.

    One of the most important things you can do when doing your launch is sending emails. Your email list is your warmest list and is specifically your launch list. So. In previous videos, I've talked about your email list and your launch list. [00:01:00] So the launch list are the people who signed up to go through your particular experience, whether it's a masterclass, whether it's a bootcamp, whatever it might be.

    Your launch list is one of the warmest things, so not maximizing that list by sending them good quality and often more than you think emails, it's a massive, massive mistake that you can make, which is why in today's episode I'm gonna talk you through three emails that help so much when it comes to selling, because often a lot of the emails that people send are just basically going.

    Buy my thing, another email, buy my thing, another email, buy my thing. And those are very repetitive and very boring and not hitting certain aspects. So I'm going to give you these three emails today that are going to make a world of difference to your sales emails. Email number one is the objection handling email.

    Now, often people don't want to actually talk about the objections that their customers have when buying because they think [00:02:00] if they bring it up, that their customers then gonna go, oh, I didn't think of that, and then that's going to put them off buying. So for instance, objections like. The cost objections, like how much time do I have objections?

    Like, I've tried this before and it didn't work. The truth is your customers are already thinking these things. They're already experiencing those objections themselves, and by ignoring them. We're not addressing them and we're not helping them overcome the objection because there are always reasons why they have these objections, and there are things that we can say and do that can help them maybe frame them differently or see it differently.

    It's not about. Convincing them or coercing them into buy and saying, your objections aren't true. It's about taking their objection and just giving them a different viewpoint and a different way to look at it. So one of the emails that we send in our sales emails period is an objection [00:03:00] handling email.

    So we look at the most common objections that we get of why people might not. Join our program Grow Launch Sale, and we will actually address them in an email. So the first step is to actually work out why aren't people buying? And one of the best ways to do this is obviously the conversations that you have with people during your sales period.

    So in previous launches, in previous conversations, why didn't people buy now? If you don't have that past data, you can pretty much always go no money or. Can't afford it and not enough time. They are often two of the most popular objections, so. One of the ways in which you can reframe these is you could write an email that talks about, I don't have time for this, and then tell them all the time saving ways that you have bought into whatever it is that you are doing that will help them tell them that actually they would end up wasting more time.

    Trying to figure this out on their own, then they're going to waste actually working with you and you giving them the shortcut, the [00:04:00] money. You might want to talk about how this is an investment. You might want to talk about the experience that you've had with other clients where they've come on, they've paid the money and potentially made more money afterwards.

    So for instance, when I'm in a launch, if I'm doing a masterclass, which I know is a bit different, but I would also share this in an email, I would often share. How much someone paid to work with me, IE, what it would cost to work with me, one-to-one, what it would cost to work with me in an accelerator, what it would cost to work with me if I consult for you.

    And then I give them examples of what those customers made back during that time, showing them that they more than made their investment back and therefore it was a worthwhile investment. So you could try something like that. Of the objections that we often get is, I've tried a program before and it didn't work.

    That is a great objection for me to actually. Meet, enter, send an email about so often I will talk about the fact of my program is very different to lots of others out there. I keep it [00:05:00] purposely small. I keep the numbers low because I have a high touch with everyone in my program. If you come to my calls, I am going to talk to you during the call.

    I will know your name. I will know what your business is, and I will take all of that into consideration when I give you advice. This isn't just a cookie cutter thing, so that is something that I often share in emails when I'm sending sales emails. If their objection is, I've done all these courses, I've paid all this money before and it didn't work, I can basically come back to that objection and go, well, this is not like anything else that you've ever paid for.

    Email number two that I make sure we send is an emotional led email. So there's that saying that people don't often remember what you said, but they remember how you made them feel. Well, that's true when it comes to marketing in terms of if we can connect with someone on an emotional point of view, then actually that is going to be way more powerful than just going, did you see how many modules are in [00:06:00] this?

    It's not about the module or the course or the, you get an hour coaching with me. If we can tap into what's the emotion that is going on here, then it really kind of resonates so much stronger than if just us saying there's six modules or whatever it is. So this can come from one of two ways. You can either come from the emotions of the excitement and the hope and the motivation and the kind of thing that they want.

    So basically the transformation that they're looking for. Or you could come from emotional point of view of the pain they're in currently. So for instance, you could write an email that talks about how they feel right now. And how they feel might be frustrated, might be angry, might be disappointed in themselves.

    It might be that they are losing hope. It might be that they're thinking, this is never going to work for me. And if you can actually write in your email some of the things that [00:07:00] people might say in that scenario, some of those emotional LED sentences, then that is going to be so powerful. Because what we want someone to do in this scenario is we want them to read the email and go, that's me.

    That is how I feel. And the other thing is, if you can connect with them on that level, then it shows you truly understand them. And if you truly understand them, you are gonna be able to help them better. And hopefully you're gonna help them with that transformation. So that's one side you can come from, from the kind of pain side.

    The other side is from the transformation side. So you could talk about the emotions of imagine the day where you finally get. That six figure launch, if that was what was interesting to you, or imagine the day where finally you can take off the six weeks of summer and not be worried about where money's coming from, or imagine how it would feel to get into a Zoom room and have all these faces looking at you.

    So what are the emotions attached to the transformation? [00:08:00] Again, if you can tap into that and they can actually feel that in their bodies and go, oh God, I'd love that so much, then that's really, really helping. Often telling a story or having a kind of more conversational style email will be so much better for that type of email.

    But the key thing is what are the emotions they're feeling, either from a pain point of view or from a transformation point of view? And tap into those emotions. Talk about those emotions, and if you can use the lines, the sentences, the language that your customers would use when telling you about how that feels.

    Email number three. You need to tell them what the course does for them, not just what it gives them. Hopefully you understand the difference between the features and the benefit. So the features are the things it actually gives you. So for instance, with my program Grow Launch Sale, I would talk about the 98 lessons that are in the course aspect.

    [00:09:00] I would talk about the fact that there is a coaching call every other week, and it's for two hours. And I speak to everybody. I would talk about all the templates that you have in there, the swipe files. Those are features, those are what it's actually made up of. Like if you buy, those are kind of the tangible things that someone's going to get.

    Whereas the benefits are, what does that mean to you? Okay, great. There's a coaching call every other week for two hours. What does that mean to me? Well, the benefit of that coaching call is that you can ask me anything to do with your business. You can ask me any questions and I will give you advice. You are getting coached.

    By me, which means you're making decisions quicker. You can have faith in the decisions you're making because you are asking an expert that knows about this and it means hopefully you are going to have a more successful launch, which in turn, the benefit of that would mean you would make more money and you would get closer to your dream business ultimately.

    And I often say like, give this analogy of like if I [00:10:00] told people that they had to walk around the streets with a sandwich board, do you not mind move by sandwich board like. The board that goes over you with the writing on it. If I told people that would get them their goal, they would do it. Okay. They might be a little bit hesitant and think, I've lost my mind, but they would do it because at the end of the day, they don't necessarily want the features.

    They want what the features give them. They want the goal, they want the end result, so. The features are great, and I'm sure by this point you've already done an email that gives them the features, but don't forget to give them that all important email of what that means to them and the benefits to them.

    So what are the benefits that they're getting when they join your program, your course, your membership, whatever it is. Is it that they get an expert on tap so they don't have to worry about getting questions answered? Is it that they will grow their business, they will have an improved life? Is it that they will gain clarity and confidence?

    Is it that they will have a plan to follow so that they can stop [00:11:00] worrying about will this work? So what are the benefits that your features are going to give them? And make sure that you create an email that specifically says. These are the benefits. I wouldn't perhaps use that language, but this is what you are going to be able to do when you come and join me in whatever program it is.

    I want to give you a very quick additional tip. You need to obviously make sure you are adding your calls to action on every single email. It needs to be one link or going to one place. You can have multiple links on your email, but it all needs to be going to one place. So don't necessarily go, go and read why I'm an expert on my about page, or I did a, you know, podcast interview or I did a blog about this Every Call to action during that sales period, whether it be on your sales emails, on your social media, on.

    Anything where you speak or anything where you are showing up during that sales phase needs to be sending [00:12:00] them to the sales page. So let me remind you of those three emails that I want to make sure that you put in your next sales emails. Email number one is objection handling Email. Email number two is an emotional LED email and email.

    Number three is what does this really give them? The features versus benefits Email. If this has been helpful to you, I would really appreciate it if you would give me a like, or even better give me a comment, that would be so, so awesome. I will be back next week with another episode. Until then, have an amazing week.

    13 min
  • How to Write Emails People Actually Want to Read with Laura Belgray

    In this episode, I sit down with the brilliant Laura Belgray—renowned copywriter and founder of Talking Shrimp—to talk all things email marketing. We dive into why your email list is still one of the most powerful tools you can have as a business owner and how to write emails people actually want to open and read.

    Laura shares her journey into copywriting, breaks down what really works in crowded inboxes, and gives practical advice on storytelling, humor, and being unapologetically yourself in your emails. We also explore how to use AI as a writing assistant without losing your voice, plus how often to email your list without burning it—or yourself—out.

    This conversation is packed with honest insights, refreshing perspectives, and actionable tips you can use right away to build stronger connections with your subscribers.


    What We Cover:
    • Why email marketing still matters more than ever
    • How storytelling and personal anecdotes build trust and engagement
    • Using humor to stand out (even if you think you’re “not funny”)
    • Finding the right balance with email frequency and selling
    • How to use AI to tighten and improve your writing—without sounding robotic


    3 Key Takeaways:
    1. Your email list is your biggest business asset
    2. Social media comes and goes, but email allows me to build a direct, authentic relationship with my audience—on my terms.
    3. Stories and personality beat “perfect” copy every time
    4. The more human, specific, and real I am in my emails, the more they resonate. People don’t want polished—they want relatable.
    5. AI should support my voice, not replace it
    6. Used thoughtfully, AI can help me tighten my writing and spark ideas, but my personality and perspective are what truly make my emails connect.


    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE

    Connect with Laura on Website, Instagram, Facebook, X

    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube


    Transcript

    Teresa: If you've been in my world a while, you will know I am a big fan and advocate of every single business owner having an email list. It's one of your greatest assets, but if you've ever sat there thinking, I'm not entirely sure what to write, or I'm sending emails and they're just not doing anything, then this is the episode for you.

    If we've not met, my name is Teresa Heath Wareing and I help course creators, membership owners, and coaches grow their online businesses. And every single week I put out an episode and a YouTube video where I give you strategic, practical advice on how to grow your online business. This week is gonna be a little bit different because I have the pleasure of interviewing the amazing Laura Belgray.

    Now, if you are a longtime listener to the podcast, you will know that I have done hundreds and hundreds of interviews with some of the industry's top voices. But since starting YouTube, I have. Slowed that down a [00:01:00] little. And in fact, we're not taking interviews at the moment, but when an amazing interview comes up, I'm obviously going to say yes.

    And so when I met Laura back in June of 2025 at Atomic Con where we were both speaking on the main stage, I couldn't help but fall in love what she had to say and knew that I wanted to bring her onto the podcast so you guys could learn from her amazing ways. Laura is one of the sharpest and funniest copywriters in the online space, and that's why she has worked with huge names in the online space to help them refine their copy.

    In this episode, we are going to be covering how to become someone's favorite email in their inbox, why most people are using emails wrong, how often you really should be emailing, and how to tell those stories without feeling like it's fake or you're forcing it. And we discuss AI and how you can actually use it to make sure that it sounds like you, there are so many good value things that Laura is giving in this episode.

    But [00:02:00] without further ado, here is the interview with the amazing. Laura. Laura, welcome to the podcast.

    Laura: Oh, thank you so much, Theresa. I'm so happy to be here.

    Teresa: Me too. So Laura and I met in person in real actual life, uh, at Atomic on this year. I keep saying it's last year, but it's not as we are recording this, it's November.

    No. And it's this year, uh, she was keynoting on the main stage and then later on I was also on the main stage, which was cool. But it was great. What did you think of, had you done an event over here in the UK before?

    Laura: No, I had not. And I think even if I had, it would not have been anything like at automaton.

    No. It was so fabulous and it was, it was nothing like any event that I've been to, um, just full of. Freaks, and I mean that in the best possible way. The nose freaks like blue hair, pink hair, pierced, everything. Just cool. People being themselves.

    Teresa: Yes. Yeah. A lot of polka

    Laura: [00:03:00] dots, um, just, and people, people like just living out loud and I loved

    Teresa: it.

    Honestly, it's such a great event and you are entirely correct. That event is like. No other event, really in the uk. So I think that was a great one. And also that main stage, because you were a keynote, it was round. Mm. Like how I, was it like 1400 people? I think the sports, yeah, I heard

    Laura: 1500, but uh, it might've been 1400.

    Teresa: It was a lot. I didn't

    Laura: see any empty seats. Um, yeah, it was a lot. And I walked out there and that was the biggest one that I've ever done. And I'm used to doing the, these events that are in like, you know, carpeted ballrooms with round tables mm-hmm. And people sitting there with their notebooks. And so that's kind of what I was picturing, and then I went in for soundcheck and I was like, oh my God, that is no pressure.

    Teresa: No, that is not a small room. That's not what this is. No. So, [00:04:00] okay. That surprises me because you hang around with some pretty cool people in the online space and you are. Connected through doing work and helping with some pretty big people in the online space. So I'm surprised that you, that that was probably the biggest you've done and you hadn't done bigger than that.

    'cause if I had to have guessed, I would've said that was probably your wheelhouse and you were very used to that.

    Laura: Oh, thank you. Thank you for guessing that. Yeah. No, I haven't like. Most of the people I know do smaller events. You're right. Yeah. They're usually more intimate and I've never got, I've been very lazy about my speaking career, even though I always say I wanna speak more and then I don't, and so I don't make a.

    A real go of pushing it and pitching to all different events. It's usually the event asks me and I say, sure, that sounds fun. They're paying well enough. Let's do it. Um, and [00:05:00] yeah, let's do it. I did speak at, uh, traffic and Conversion in 2019, and that might have been the same number of people. It just was not stadium seating.

    Yeah. So it didn't feel as intimidating, but it wasn't, it was a more intimidating conference and crowd.

    Teresa: Yeah. It's, it's, yeah. Not as friendly. No, not that the people aren't friendly, but it's much more, I got a little bit of bro marketing from it.

    Laura: Absolutely. It's, they are there. Like you can see the ROI calculating behind their eyes, literally while they're walking around.

    Like how much ROI, if I go into that session, what's the ROI of that session? Yeah. And uh, it's no pressure to deliver. A lot of intent. Actionable tips. Yeah.

    Teresa: Yeah. They were like, what am I getting from every minute of my day here? 'cause this is costing me money. Right. Okay. [00:06:00] So we have digressed, which I love doing, and that is my favorite thing.

    Me too. Let's talk about. How you got to be so good and so big at what you do because you have, like I said, you've got some great people that you've done work for that. A lot of people in the online space were like, if I could go and work for them and get a testimonial, like I looked on your site. I did a bit a bit of research, like I'm not, yeah.

    You know, it's not really my thing if I'm honest. I'm a kind of. Fly by the seat of your pants girl. But you've got some pretty impressive testimonials on there. Like, how did you enter that world? Did it happen by accident? Was it strategic? How did you get to be the voice for this?

    Laura: Yeah. Um, people will wanna throw things at me for saying this, but it was pretty much by accident.

    And I mean, that's how the best things happen when you're not pushing.

    Teresa: Yeah.

    Laura: And attached. I met Marie Forlio in [00:07:00] 2003 in hip hop class at Crunch, and this is when she was hustling as a bartender and with a side business, like side hustle as a life coach. And she gathering names for her list, uh, on a yellow pad, um, with a pen.

    And we just, I, I. I had no, I was not networking whatsoever. We just may have started chatting one day after I spent a few months hating her because she had such a great body and like perfect moves and

    Teresa: Yeah.

    Laura: Um, and we started chatting and she was really nice and we became friends and started walking home together.

    And, uh, we would talk about The Apprentice as we were both fans, not knowing that it would lead to the downfall of civilization and, um. You know, in life and, and whatnot. And years later she was. Really into, she was already in the online [00:08:00] business world back then. I had no idea what she was doing. Years later, she was starting like to kind of make it, and she was doing her first live event called Rich, happy and Hot Live.

    Um, it was in the Soho House Library, like 50 people, and she invited me to speak. She knew I was a copywriter and I wrote, I wrote for TV back then. Nothing to do with online business, nothing to do with direct marketing, any of that kind of copy. And, but she asked me to give a talk on copywriting and I did.

    It was called Five Secrets to Nons Sucky Coffee. And there were no slides. It was just on a, like, on a piece of paper, um, on an easel. And I ended, and people started coming up to me and saying, Hey, I really love that I'm a coach. Um, can you, can I hire you to help me with my about page? Or, I'm a realtor, I don't know what to write in my emails.

    And I said, sure, I can do that. And that's how I ended up segueing into this [00:09:00] world. And Marie was my. My mentor and and friend and we ended up working together and, um, she really liked how I approached copywriting and taught it. She was a great copywriter in her own right, but she liked how I brought flavor to it.

    And she invited me to create a course with her called The Copy Cure. And so. That, that was really how I, I mean, that was a cheat of all cheats to just, um, up the ladder of the, of the online hierarchy. And so I had Marie in my corner and other people wanted to work with me because of that. Like her name just had so much clout.

    People would say, oh my gosh, you work with Marie, you know, I, can I hire you? And so that. That was an incredible, uh, doorway for me.

    Teresa: So just so I'm clear and the audience is clear, [00:10:00] your business now, how does it look? Is it predominantly online? Is it predominantly kind of consulting? What, like, if, if you had to explain how you make your money, what, what does your business look like?

    Laura: Yeah. I mean, I like to say that I make my money from writing emails because that, that's how I like to think about it. Yeah. 'cause they're the most fun part of my business. But really what it boils down to is I'm a course creator.

    Teresa: Mm-hmm.

    Laura: So I don't offer one-on-one. Coaching or consulting or copywriting services anymore?

    I used to, and that was the mainstay of my business. And then I segued into courses because I really didn't want anything on my calendar anymore. I didn't want appointments.

    Teresa: Mm-hmm. During the week. Yeah. I'm with you. Like, honestly, like if I have too many one-to-one calls and it's like, oh no, it makes me feel sick.

    I just can't. Yeah.

    Laura: Yeah, and you're probably like me. I love the work that I do when I'm on [00:11:00] those calls.

    Teresa: Yeah.

    Laura: But I just, I wake up in the morning and look at my calendar when I see one o'clock, two o'clock, four o'clock.

    Teresa: Yeah.

    Laura: Oh no.

    Teresa: Exactly. Yeah.

    Laura: When you are doing it, it's, it's fine.

    Teresa: But it's that just viewing my calendar and also the other thing, I have an issue with people being able to book into my calendar.

    Mm-hmm. Like if someone says to me, can you send me a calendar link? I'm like, I can, but there's probably no dates on there. 'cause I just don't like the thought that someone can put themselves in my calendar. Like I hate it. So

    Laura: Exactly. It used to be like, yay, I just got a, you know, just got work and the money would come in and be like, oh no, now I have to show up for an appointment,

    Teresa: do the work.

    Laura: And yeah. So now I have to do the work and my happy place is really writing

    Teresa: Yeah.

    Laura: Communicating and, and that creative space. And I love nothing more than a day with nothing on the calendar. Mm-hmm. Zero. Um, where I can just write. [00:12:00] And look up and half the day is gone and that's okay. It's not like, oh no, I'm late for something, or I have something coming up.

    I love that freedom. That's really my reason for being.

    Teresa: So you are fully, like the business is just the online side of the business. You've been in it for quite some time, like pretty early doors of Marie. What like okay. I have a really bad habit of asking about three questions in one. So first off, I really want to know, do you like the online business, the online world?

    Because I think that's a really interesting kind of thought. The other thought is, yeah, how is that, how does that question impact the, how much it's changed and how do you feel about it today? Yeah.

    Laura: Yes. Um, I've always had a love-hate relationship with it since I got into it. There have always been. What felt like a, a pyramid scheme of coaches, coaching coaches to coach coaches to coach, coach coaches, [00:13:00] uh, and.

    It just felt like a snake eating its tail, and I hated the language that people were using of step into your juiciest, most empowered you and all that. Um, I hate juicy, I hate empowerment. I say

    Teresa: that wood is horrible.

    Laura: It's awful. It all, everything sounded like a badly written Chinese menu. Like three kinds of delicious in juicy sauce and, um,

    Teresa: definitely not ordering that.

    Laura: Yeah, exactly. And, and I also did, you know, I, there were two sides of it that bothered me. One was the bro marketing side. Um, and especially the beginners who would start studying marketing and then like tweet like, Hey, Wendy's, you're doing it wrong. Um, you know, they just spotting things they thought could be improved, like, you know.

    Ice cream. Where's the call to action? Yeah. [00:14:00]

    Teresa: Brilliant. Like, and I think that is one of the weirdest things about this industry, that someone can come into it having no experience. So one of the things I'm always very passionate about, and you are exactly the same, right? You came from a copywriting background.

    Yeah. I have a degree in marketing and spent 10 years doing marketing for big companies. Like this was our bread and butter before the, we were...

    54 min
  • 7 Essential Steps to Launch Your First Online Business in 2026
    In this episode, I walk you through exactly how I would start an online business from zero in 2026. Whether you’re just thinking about launching your first offer or feeling overwhelmed by all the “build it all at once” advice, this episode simplifies everything into a clear, step-by-step process that actually works.
    I break down the seven essential steps I focus on — from choosing the right offer and getting clarity on the transformation it provides, to making early sales before the product is fully built and leaning into real relationships and community. If you want a practical, no-nonsense roadmap to kickstart your online business, this episode is for you.
    🔑 Key Takeaways
    1. Focus on One Offer
    Instead of trying to juggle multiple products or ideas, I start with one clear offer. Focusing my energy helps me avoid dilution and build momentum fast — one strong offer converts better than ten half-built ones.
    2. Get Crystal Clear on Transformation
    Real success isn’t about features — it’s about the transformation my offer gives a customer. I define exactly what outcome someone will experience after working with me, and that clarity fuels all my marketing.
    3. Sell Before I Create
    I don’t wait to build the whole product before I sell it. I talk to real people, pre-sell the offer, and use that revenue and feedback to shape the final product. It’s the fastest way to validate demand and avoid wasted effort.
    4. Personal Outreach for Early Sales
    I personally reach out to people — DMs, emails, voice notes, conversations. Early sales come from real human connection, not automation or ads. This helps me test messaging, learn objections, and get confident selling.
    5. Start List Building from Day One
    From the very beginning, I'm building an email list. Every person who opts in becomes someone I can nurture, educate, and sell to. The list becomes the backbone of my future launches.
    6. Leverage Community-Based Visibility
    I show up in communities where my audience already hangs out — groups, forums, social spaces. I add value first, build visibility second. This approach grows reach without burning money on ads.
    7. Build Intentional Relationships
    I’m not just networking — I’m cultivating real relationships. These are the people who will refer business, collaborate with me, champion my offers, and help me grow long term.
     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube
     
    Transcript
    If I had to start my business from scratch in 2026, I would do things very differently. And it's not because I necessarily did things wrong in the past, but the world has changed, the audience have changed and so have I. So in this video, I'm going to take you through step by step what I would do if I was starting an online business in 2026.
    No list, no offer, no audience, just me.
    I'm theres Z wearing and I am an online business expert, a speaker and a podcaster and the creator of Grow Launch Sell My signature program that helps course creators, membership owners, and coaches launch and sell that online offers with confidence and ease. In today's video, I'm gonna be sharing with you exactly what I would do if I was starting my online business all over again.
    Honestly, I could probably spend a long time telling you about all the mistakes I've made during the many years I've had my online business, but [00:01:00] let's just jump straight into it with the seven things that I would be doing. So if you are starting from scratch, or you are wanting to get your online business going in 2026, then this is the video for you.
    The very first thing I would do is pick one offer, and I really mean that. I would pick one thing to sell. I wouldn't create a whole product suite, a whole product offering. I would pick one thing, so I could have one message, one focus, target, one audience, and sell it over and over and over. It wouldn't matter what it is, whether it was a course or a membership or a coaching program, I would just basically pick one thing.
    Number two, I would get so crystal clear and so laser focused on the transformation. When you have one offer, you can get uber clear about what it is that that one offer's going to do, and it doesn't even have to be a big, complicated, massive transformation. [00:02:00] It could be something very clear, very simple, and very easy, but understand wholeheartedly.
    Where your customer is and where you are taking them to, and that your one offer is getting them there. Because one of the most important things now and for a long time in the online space is explaining to your customer. What your offer can actually do for them. The only way in which you can do this is by understanding the transformation that you are giving them.
    So when you know your one offer, I want you to get laser focused and so clear about what the transformation the offer is doing for them. Number three, sell it before you make it. Create a live beater version. One of the mistakes that I see lots, and probably one of the ones that I did, was deciding to create this beast of an online offer, IEA course or a membership, and creating every element before I had even tested whether people wanted it.
    So now I [00:03:00] would highly recommend, and especially if you're starting in 2026 to. Sell it before you make it. So actually work out if there's a market for it before you spend all that time and effort actually making the thing. And regardless of whether the thing's going to be live or evergreen, I would always run the first one live.
    I would always run it live because A, you are learning as you go and understanding what your customers really want from it, what they're really engaging with. You're seeing the questions that are coming up. Secondly, you don't have to create it all before you sell it. So for instance, if you are doing a course, you could run a course over six weeks and literally be creating each week as it comes along.
    But what you are doing is you're creating it once you've already sold it, so you are not spending loads of time and effort creating something that you don't know is going to sell. The other reason I would do a live beta is because you want those testimonials now. As a side note, I [00:04:00] wouldn't do it for free.
    I would charge them something, but I would probably give them a considerable discount. But I wouldn't recommend that you give things away for free because people don't take them seriously. There's no skin in the game. So I would definitely charge, but I would do a much reduced price because it's a beat aversion and because you're going to want those testimonials from them.
    Number four, personally outreach to make those sales. Again, this might seem a little bit strange of a thing to do when you're creating an online business, and especially if you were to look at how the, my online business looks today. But if I was starting from scratch, I would personally outreach to people to try and sell to them, and in some cases I would still do that now.
    It's so much easier to have a conversation with someone than it is to try and sell something online, just through emails and social media, and I know that's what we want to get to. But to get there, this is going to be the first step. This is gonna be the easiest way in which you can [00:05:00] do that. And I would do this through personal dms, through reaching out, sending voice notes, having conversations, dropping people emails directly to them.
    I would ha start a conversation in saying, I would love to talk to you about this thing. All we're trying to do is open up some conversations and then if the sell is right and if they think it's gonna fit for them, then brilliant. But the very first way that I want you to sell your online offer is by personally reaching out and having those conversations.
    And I promise you, you will sell it way faster than if you just try and sell it online. Number five. Start your list building from day one. How many business owners have I seen that? How many business owners that I've seen? If I had five pound for every business owner that wished they'd started their email list sooner, I probably wouldn't have to work ever again.
    Starting your email list is one of the most important things that you can do other than making money, which we've already covered. We're gonna try and sell that [00:06:00] one offer with that one transformation directly to people. Starting your email list is so important, so. Because we know the one offer, I want you to create a really good, strong, compelling lead magnet that is a great prerequisite for that one offer, and get it out there straight away.
    Make it a very simple and a very clear funnel. A funnel seems like too much of a word, but basically we have one lead magnet that leads to your one offer. Now, we don't have to directly sell it to your one offer, but it does need to naturally lead to it. And therefore, if you do start selling it makes sense.
    But promote that lead magnet from day one. Put it on your social media, send it to people you know, put it into community groups, basically get that email list started. Number six, use community-based visibility rather than just relying on social media. Now, I'm not saying that don't do social media. It's great and it can do lots of things for us.
    [00:07:00] However, when you first start, I would a hundred percent focus on community visibility. And what I mean by that is getting into other people's communities, joining memberships, just basically being in the room with other people. So whether it's a community for other business owners, whether it's a community for your audience, whatever it is, I want you to get in those communities.
    That can feel a little bit scary and a little bit out of your comfort zone, but I promise you. It's one of the quickest and easiest ways to build your audience and to build who you are and what you do. Because even if you are in a community like mine where you are working alongside other business owners who maybe aren't your customers, they know loads of people.
    And in my Grow Launch Sale program and within my community teas world, I have had so many. Collaborations and people come together and help each other because they're in the same world and because they get [00:08:00] on. So honestly, getting in those communities is so very important, and this is going to get you warm leads, not random followers.
    And number seven, build relationships. Intentionally. And number seven, build relationships intentionally. This is something I did when I started my business and it has paid me dividends. Find people in your world and make real, honest, not fast connections with them. This is a slow burn. This is, I wanna hang out with you because you're cool, or I want to be in your world because I really like you.
    Not what can I get from you and how can you help me build my business? When you make those connections with real honesty and real authenticity, then they will last you for years and they will pay off so much. I can't tell you many, many years ago I reached out to Amy Porterfield. I had met her a couple of times at events, so not only had I gone to events in the States and I'm [00:09:00] based in the uk, so it was a significant investment to go and get in the room with these people.
    I then reached out to her. I offered to take her for a coffee. This was a very long time ago. I flew five and a half thousand miles to take her to for a coffee. I built that relationship with her. Since then, she's been on my podcast. She's spoken at my summit. I've been to her house and I now get to call her a friend.
    Now, I never built that relationship. With all that in mind, I built that relationship genuinely because I really liked it and I wanted to build a relationship with her. I can give you this story about so many other people that I've built relationships with. It's never the intent to build a relationship to what I can get out of it.
    It was always the intent of building a good, quality, real relationship with these people. And then it is paid off in lots of ways, some to do with the business, some to do personally and in more ways than I can tell you. So how can you build real. Intentional relationships because yes, you might [00:10:00] be starting your online business from scratch, but we want this to last a long time.
    I've been in business a long time, so it's never about what can I get from them quickly. It's never about building those relationships to just see what you can get from them. Honestly, real businesses are built from relationships, not from the algorithm. So there you go. That's what I would do if I was starting my online business from scratch.
    Let me recap those seven things. Number one, I would have one offer only. Number two, I would be crystal clear on that transformation. Number three, I would sell it before I make it, and I would do a live beater version of it. Number four, I would do personal outreach to make those early sales. Number five, I would start list building from day one using a strong lead magnet.
    That is a great prerequisite for my one offer. Number six. I would do community-based visibility, getting in front of different communities, and number seven, I would build relationships intentionally. Honestly, [00:11:00] that's what I would do if I was starting my business in 2026. So you don't need big audiences, complicated funnels, or perfect offers to get started.
    You just need one offer and you just need to get started. If you find this video helpful, then please hit that like button. Why not give me a comment And I would love it if you could make sure that you are actually subscribed. So you get notified the next time a video goes live.
    12 min
  • 8 Proven Ways to Grow Your Audience Without Spending a penny
    In this episode, I share with you eight proven, no-cost strategies to grow your audience - without spending money on ads. I believe that with consistency and creativity, you don’t need a big budget to build reach. I walk you through actionable tactics: from podcast guesting and public speaking, to creative lead magnets and AI-optimized content. If you’re looking for ways to grow your following organically, this episode is for you.
     
    Key Takeaways
    1. Organic growth - without ads - is about long-term consistency, not quick wins.
    The strategies I share (guesting, speaking, collaborations, lead magnets, AI-optimized content) don’t deliver instant overnight growth — but they build sustainable exposure, trust, and engagement over time. Because they leverage existing audiences and evergreen content, they can continue attracting new people long after the work is done.
     
    2. Collaboration beats isolation: tapping into other people’s platforms can grow your reach faster.
    By guesting on podcasts, speaking at events, joining bundles or summits, or collaborating with communities and peers, you get access to listeners/followers who already trust the host or community — which means you don’t have to start building your audience from zero. It’s a faster, more efficient way to grow an engaged audience than relying solely on your own channels.
     
    3. Lead magnets and interactive content (quizzes, DMs, AI-optimized offers) turn passive interest into real connection - which builds deeper relationships and higher conversion potential.
    Instead of hoping people stumble on you, these tools invite people to take action — subscribe, engage, respond. That deepens their commitment and gives you a direct path to nurture them, rather than passively waiting.
     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, teresaheathwareing.com/quiz, http://teresaheathwareing.com/scoreapp
     
    Transcript
    Growing an audience is one of the most important things that you can do for your online business. And if like me, you're a little bit sick of social media and feel like you are posting into a void every single day, then you are going to want to stick around for this episode. As I explained to you the eight proven ways to grow your audience without paying any money on ads.
    If we've not met, my name is Theresa Heath Waring and I help course creators, membership owners, and coaches grow their audience, launch their offers, and scale their online businesses. And in today's episode of the podcast, I am going to be helping you grow your audience. Now I'm gonna take a minute just to explain why we need an audience, although I don't think I need to because it's something I talk about all the time with an online business.
    We need people to know that we exist. If we don't, if people don't know we exist, then they find it very difficult to buy from us. And growing an audience, no matter how much [00:01:00] time and effort you put into it, is never, ever, ever going to be a waste. And if I'm honest, sometimes it can feel like a really thankless task and sometimes it can feel very slow going.
    But the truth in the matter of growing an audience. Isn't about those massive, massive wins of bringing in a thousand people on your list within 10 days. It's about constantly taking action and doing activities that are going to help you build your audience over time. So whether it's by five or six or 10 every couple of days, that's one of the most powerful things you can do in terms of growing your audience organically and growing a really warm audience.
    And I have eight strategies that you can use today without spending a penny on ads, which is going to help you grow your audience. Strategy one, and still, one of my absolute favorites is podcast guesting. Personally, I find this super, super easy. I just turn up on a podcast. People ask me questions. I love doing it.
    It's [00:02:00] really fun and it can help build your audience. There's a couple of points I wanna make on this one. I have found it increasingly harder to get onto people's podcasts, and therefore we are having to do. Extra in terms of standing out, making sure that they know we're good quality and encouraging them to pick us.
    So this isn't as easy as you literally filling in 20 applications and getting on 20 podcasts. That's not going to happen. It is a numbers game though. So in my business, every Thursday for two hours, I do outreach and. Sometimes I feel like, do I still have to do this? The truth is, yes I do. If I want to consistently be seen on other people's podcasts, then I need to spend that time and put that effort in to do the outreach.
    A couple of other things to note is I don't actually care the size of the podcast. I just am more than happy to get on and have a conversation. Like I said, from a output point of view, it's really low level output for me. [00:03:00] I don't really have to prep anything. I don't have to do anything major I have to set up anyway.
    So for me, it normally is just a case of spending an hour with someone having really good fun chatting with them about the business, but the effort comes in reaching out. It does take work and you are gonna have to put some time into it. And it can feel like a slow burn because often if I apply for a podcast, they might not be recording for a few months, and then when I do record, it might not come out for a few months.
    It's one of those things that over time you are going to be doing it more. You're going to be seen more, and because of that, other people are going to start to ask you more. Lots of these things are kind of self-fulfilling. You do it, you get seen doing it. People ask you to do it more. So number one is podcast guesting.
    I still highly recommend you reaching out to other people's podcasts who have your audience and offering to be a guest. Oh, and of course, what I should say is you need to offer a lead magnet. So whatever you're talking about on the podcast, make sure that you have a good lead magnet if they allow it for you to offer at the end of the [00:04:00] interview so that people can get on your email list.
    Number two. Speaking. Now, I know this isn't for everybody, and some of you are going to be watching this thinking or listening to this and thinking, no way, Theresa speaking is not for me. However, if it is, if you want to be a thought leader, if you want to be seen as a personal brand, then speaking is one of the most powerful things that you can do because people are on stages.
    Are seen as thought leaders. They are seen as the experts. They are seen at the top of their industry. Even if you think it scares you a little, it still scares me. After all these years of doing it. I would highly recommend that you look at speaking a bit like with the podcast, they are a trusted audience.
    The people who go to the event or the people who listen to the podcast, trust. The person who's putting it on or trust the person whose podcast it is, because otherwise they wouldn't be there. So by sheer fact that you are being put in front of that audience, that you are being allowed on that stage to speak to them already builds up a huge amount of trust.
    The fact that you [00:05:00] are the expert on the stage builds up a massive amount of trust and exactly the same as the podcast, we want a lead magnet. Again, what I tend to do is. Every speaking gig I do, I will have some kind of opt-in within that presentation, whether it's the presentation itself, whether it's a workbook, whether it's something additional on top of it, I always make sure there is some kind of lead magnet, which I use as a QR code on my slides to encourage people to come and join my email list.
    Number three, quizzes now. As humans, we are so curious about ourselves and we'd like to find out about ourselves, which is why quizzes are one of the most effective lead magnets that you can use. I work with SCORE app and I have a quiz in SCORE app. So if you were to head to Theresa Heath wearing.com/quiz, or if you are watching this on YouTube, if you click the QR code, then that will take you there.
    You can go through my quiz and see what it's like, but the reason that quizzes are so good. [00:06:00] And I highly recommend score wrap is because we are fascinated by ourselves. And if you can help not only someone find out something about themselves, which then means that they can take a step forward or they can progress towards the goal that they're trying to get.
    But also we find out more about our customer. Now, when I'm talking about lead magnets, what I will often suggest is you ask for the least information possible. So name and email. That's it. So we are not collecting data about the people we are putting on our email list. And a quiz is a very natural, very effective way in which to get people A on our list, but B, to find out more about them, if you go to Theresa Heath wearing.com/score app.
    You can get 50% off your first month. Number four bundles. If you've not come across bundles, then let me explain what they are. A bundle is normally where one business owner say, let's say I decide I'm going to do a bundle, and I go out to [00:07:00] other business owners who have a similar niche to me who do similar things or complimenting things, but have the same audience, and I ask them to.
    Basically volunteer to give me something that you would normally pay for. So a low cost offer. It could be something that's up for like $19, 19 pounds, and you gather lots of business owners to do this. And then what happens is you give that bundle away. You either give it away completely for free, or you charge it for a very low cost amount, which means the person who is opting in to either buy it or get it for free is getting a ton of value.
    For either free or hardly any cost. But the beauty of the bundle is everyone that's contributing to the bundle then promotes the bundle. So effectively you've got all these business owners promoting the fact that you are, they're taking part in a bundle. I have taken part in other people's, I've never done my own, but I'm promoting the fact [00:08:00] of, look, I'm taking part in this bundle.
    You can get all this stuff for really good cost. The other beauty about this, now, there's so much, and I could probably do an entire episode just on bundles. But, well, I know I could do an entire episode just on bundles, but the, one of the key things, and one of the things that's really cool about this is each person who is contributing to.
    If the person buying the bundle, if the customer decides they want that particular course. So let's say they're looking at the bundle that I'm in and someone sees what I'm offering and goes, yes, I want that, they have to actually opt in to my list in order to get it. So there would be an opt-in that is on my page or on my site where they get the bun, my part of the bundle.
    So they only opt in to the various different business owners that they want. So it can be a really effective way of. A getting out in front of a massive audience that you couldn't have access to. The reason you have access to it is because everybody's sharing it and everyone's doing that, kind of [00:09:00] putting it out to their list on their socials and all of that sort of good stuff.
    But also they're only opting into you when they definitely want the thing that you are offering. So bundles can be a really effective way to get in front of other people's audiences and to get in front of much bigger audiences and get people on your list. Number five, hosting or taking part in a summit.
    Summits are kind of similar to bundles. They're definitely similar in the fact of how you reach the audience. The difference here is a summit is normally an online event, so this could either be prerecorded sessions or it could be live in 2024. I did my own summit and. I might be doing one again in 2026 where basically my summit was a two day live summit with tracks.
    So basically it was a bit like an online conference. It was quite a lot of work. However, what I was able to do is bring together a load of experts in my field and ask them very nicely if they would help me promote it. Now some summits [00:10:00] insist that you promote it. And depending on who's running the summit, the quality of the summit and the size of their audience, I will happily promote the summit.
    I decided to take a different route, which I might do again, different for 2026, where I said, I want to make this summit so good that you are going to want to shout it from the rooftops that you are going to want to share it with your audience. 'cause you are gonna be so proud that you're part of it. And luckily that did happen.
    But what I was able to do is tap into all of these other audiences by creating this online event. Now, like I said, I made that summit a big deal because I did it live. I did tracks. It was full on. You don't have to do that. You could do a summit that is prerecorded sessions that are released over a certain length of time.
    But the key here, very similar with the bundle, is that you get business owners who are servicing your audience or a complimentary business to you, so still have your audience and they help promote the summit alongside you and therefore you get. [00:11:00] Put in front of different audiences. Now, the beauty of your hosting the summit is that you get all those people on your list.
    If you are guesting on someone's summit, then you have to rely on the fact of offering a lead magnet and hoping that they liked your session and they opt in. Number six is community collaborations. What do I mean by community collaborations? Well, it's very similar to being in front of other people's audiences, but it's probably done on a.
    Depending on the size of someone's audience or someone's community, it could be done on a much smaller level. And as I've already said, I personally am not bothered by the size of someone's audience. Now, if I'm going to speak on a stage and there are hundreds and hundreds of people there, amazing. If I'm speaking on an online event and there's thousands, amazing.
    But that doesn't mean they're the only ones I'm going to do. And as a side note. Just because someone's audience is massive doesn't mean it's the most engaged. One of the fascinating things about running my own summit was I was able [00:12:00] to see the clicks that people got because we had affiliate links. I was really blown away by some of the much smaller audiences that got way more, more opting in.
    Because that audience was strong, because that was a really good community because that community loved their person that they followed so much that they trusted and the trust was high. So don't always get swayed by the big audiences in the big communities. And also if you are watching or listening to this and you want me to come and speak in your community, or you want me to come on your podcast and you are thinking.
    It's not big enough. Please come and ask me if I am free and have the time. I would love to. Okay. Let's talk a bit more about the community collaboration. This is where we are looking at people's groups and communities. So let's say someone has a membership of people who have online businesses who. I might go and offer, or they might ask me to go and do a session in that group.
    Now, it might be a fairly small group. It might be a fairly intensive session, so [00:13:00] I might do a workshop style session for an hour, or I might do a q and a, or I might do a tour. Probably is a bit more labor intensive than if you were just doing a podcast interview. That trust is so much higher, and normally the people coming on your list are so much warmer straight away, which is why I want you to consider this.
    Even if someone only has a small group, even if you only have a small group, invite people in. I highly recommend that you do this because this honestly can be a really effective way to grow your audience. Number seven, DM based lead magnets. What do I mean by DM based lead magnets? I am talking about on social media, comment, the word, whatever the word is.
    Using something like ManyChat can be a really, really effective way to grow your audience. Social media has certainly got harder. The many years that I've been in business. It doesn't mean that it's all lost. And one of the really effective ways that you can maximize your social media is [00:14:00] using something like ManyChat and having them mention a keyword or comment a keyword, and then you use the ManyChat automation to basically DM them and say, did you want such and such?
    Great. Here's the link type thing. It can really shorten that effort window for them. 'cause imagine if someone sees a post, I'm putting a post up. Imagine if you have a post on social media that talks about a lead magnet that you have, and then you say to them, either go to the link in my bio. Or head to, and you give them a URL, that's quite labor intensive for them.
    They're having to come out the post, go to your link, go click on the link, find it, go to the page. Whereas with the dm, ManyChat. Automation, it's so much quicker. You are taking the any effort out for them. It is very easy for them to engage. The other beauty about using something like ManyChat and doing this process is the way social media works.
    And I'm [00:15:00] not gonna spend very long on this 'cause I'm probably not, the experts talk about this anymore, but the way it works is on engagement. So the more engagement you get on a post, the more likely it is that it's going to show it to more people. So by getting people to comment a word, brilliant, more engagement, more people see it.
    So think of a really good lead magnet that your audience want and use something like ManyChat to help promote that. And number eight, AI optimized lead magnets. Okay, what do I mean by that? Well, as we know, the world is changing and we are no longer necessarily going to Google to search for things. Also, with the rise of AI browsers, this is getting even stronger.
    AI are finding the answers for us, so we need to make sure that we are creating lead magnets. Are very AI friendly, so you need to think about the questions that people are putting into AI about...
    18 min
  • The Truth About Failed Launches: The 5-Step Process to Recover From a Bad Launch
    In this episode, I’m diving into a topic that every course creator, coach, and online business owner will face at some point: a launch that didn’t go to plan. After 20 years in marketing, I’ve had my fair share of launches that felt disappointing. But here’s what I know to be true—a failed launch isn’t the end. It’s data. It’s information. It’s an invitation to grow.
     
    I walk you through my five-step process for turning a “failure” into a strategic reset. From giving yourself permission to feel the frustration, to gathering and analysing the data, to tweaking your strategy and stepping back into the arena—you’ll learn how to use every launch as an experiment that moves your business forward.
     
    If you’ve ever walked away from a launch wondering, “What went wrong?” or “Is this really for me?”—this episode will help you stay grounded, focused, and resilient.
     
    Key Takeaways
     
    1. You’re Allowed to Feel It

    Before you jump into fixing mode, give yourself space to acknowledge the disappointment. It’s human, and it’s necessary. Pretending you’re fine only delays the clarity you need.
     
    1. Data Will Tell You the Truth

    Once emotions settle, it’s time to gather every piece of data you can. Emails, opt-ins, conversions, social engagement—your numbers reveal what actually happened, not what you think happened.
     
    1. Analyse with Curiosity, Not Judgment

    Look for patterns and gaps. Where did people fall off? What surprised you? When you view your launch like a scientist rather than a critic, insights become easier—and more accurate.
     
    1. Make Adjustments That Move the Needle

    With the data in hand, decide what needs tweaking. Maybe the messaging didn’t land. Maybe the offer wasn’t clear. Maybe your warm-up period was too short. Small changes can create big shifts.
     
    1. Get Back in the Game—Quickly

    The most successful online business owners aren’t the ones who get it perfect—they’re the ones who try again. Relaunch with your adjustments, treat it like another experiment, and keep going. Momentum is built through action, not avoidance.
     
    If you’re in a season where a launch didn’t meet your expectations, I want you to know: you’re not alone, and you’re not failing. This is part of the process. Embrace the learning, stay curious, and remember—you’re building something that’s worth staying in the game for.
     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, Real Numbers
    16 min
  • Marketing in 2026: The Five Essential Shifts to Stay Ahead
    In today’s solo episode, I break down the five key shifts we all need to make to successfully market and sell our online businesses in 2026. The online space has changed dramatically, and what worked a few years ago simply isn’t enough anymore. I share what I’m doing in my own business, what I’m seeing across the industry, and the practical steps you can start implementing right away.
     
    KEY TAKEAWAYS COVERED IN THE PODCAST
     
    1. Relationships Over Broadcasting

    I explain why connection now outperforms content volume — and how focusing on real conversations builds trust and momentum.
     
    1. Community Over Courses

    People want belonging, not just information. I share how I’m reshaping my offers to create deeper community experiences.
     
    1. Adapting to How People Find You

    Search and discovery are shifting thanks to AI. I talk about the small tweaks I’m making to show up where my audience is actually looking.
     
    1. A Better Launch Experience

    Launches need to feel more personal and supportive. I cover simple ways to elevate your launch without overwhelming yourself.
     
    1. Showing Up as a Real Human

    Authenticity matters more than ever. I share how being more open and human has transformed the way my audience connects with me.
     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, Ep 427
     
    Transcript
    The online space is changing, and the way we used to launch back in 2020 and 2021 has shifted massively, and some of those things are not working anymore. So if you are trying to sell a course, a membership, or a group coaching program in 2026, then you are going to want to know these five shifts that you can make in your business and your marketing, and how you show up in order to help sell your online offers.
    My name's Teresa Heath Wareing and I have worked with hundreds and hundreds of online business owners, helping them grow their online business with confidence and without burning out. The online world has changed back in 2020, back in 2021. The online world went through a real boom, and it was honestly as easy as being able to put something out there and people would buy it, and you could do a webinar or a quick challenge and you would have hundreds and hundreds of people come through your launch experience, regardless of the size of your [00:01:00] audience.
    But it's changed. And actually I am happy that it's changed because during that time, lots of people created content and created courses and memberships and programs. That were just not where they should have been. And people ended up buying them and getting their fingers burned, basically buying things that they thought they were getting that would help and they didn't help.
    So consumers in the world of AI and online world, and now in the world we're in currently with AI and tech and online. We are becoming much more discerning as consumers, and that is a good thing. Even though it's getting harder for people to sell online and to be as successful as maybe people want, it's actually a good thing.
    'cause it means that when people do buy, they're making those decisions correctly. They're not being forced into them, and hopefully they are buying something that they know what they're going to get and they feel good about that [00:02:00] purchase and that's what we want. I have been in the online space for about nine years now, and during that time, I have had only ever one person ask for a refund in every single thing that I have sold, and that one person asked for a refund because it was COVID, and they couldn't put into practice the things that I had actually told them to do.
    I very politely declined. And said that I would offer them some more calls in order to help them when the world opened up again. But I think there's a really good reason why I don't get refunds. I don't get people asking for their money back, and I don't get people necessarily saying things online about me and my offers because I am much slower in the way I sell and the way I market to them.
    And some of the things that I'm going to talk about, some of these shifts I have already been doing, and yes. I could have probably grown my business a lot faster if I showed up differently, but I would've had way more refunds. I've had a, would've had way more people angry on the internet about me, and those things just [00:03:00] haven't happened.
    So I am very happy to take the slower route to grow more organically and not have to deal with that side of the online world. Anyway, that wasn't necessarily what I came on here to talk about, but it is kind of relevant because of the fact of I want you to create an online business that feels good for you, feels good for your audience, and is something that you can sustain for the long term.
    'cause if you are here watching me, I know you are very passionate about the thing that you are trying to help people with, and you are not in it for get rich quick. 'cause if you were, you wouldn't be resonating with me. So I'm gonna take you through these five shifts that you need to. Think about and to make in your business and in your marketing, in order for you to succeed and grow your online business in 2026.
    Shift number one is relationships over broadcasting. Previously, and I still stand by this, we need an audience. If you want a successful online business, people have to know who you are. [00:04:00] It's not just about getting the size of that audience, it's about having that connection with your audience. You can be wildly successful with a smaller audience if you have a really strong and good connection with them, and one of the ways in which you are going to do this, which I have been.
    An advocate for, for a long time, and I teach on is becoming the go-to expert in your industry, is becoming the face that people see and is hearing you as a trusted voice in their industry. And one of the ways that you're gonna be able to do that is by putting yourself out as that trusted person, getting on podcasts, getting on stages, having people see you.
    On the stage, on the podcast, hearing what you've got to say and building that relationship over time. Now, interestingly enough, I had a conversation with someone who is in my world, who I work with recently, and they were really frustrated that they were getting on podcasts, and it just wasn't working quick enough for [00:05:00] them.
    They weren't seeing the results immediately for the podcast they'd been on. This is a slow burn. This isn't going to be a super fast thing. You're not gonna do one podcast and then suddenly your business is gonna boom. There are definitely some podcasts out there. If you can get on them, then that might happen.
    But on the whole, if you're not being invited on diary, the CEO, for instance, then you are going to need to do quite a few podcasts. You are going to need to do this consistently, but this is a good thing because you are building the trust organically, and when you build that organically, the time it takes to build, it means it's so hard to lose.
    You have to do something really stupid to lose that trust, so that isn't a bad thing. I know it's going to take time, but getting yourself out there as the expert, putting yourself on podcast, putting yourself on stages is going to be the strongest way in which you can build that relationship over just building an audience for each of these shifts, I want to give you a couple of really practical examples that I want you to go away and do.
    One of the most important things [00:06:00] in my world is about taking action. Gone are the days where we've done all the courses, we've been in all the programs where we just hope that being there by osmosis will make us successful. The people that I see have the most success are taking action. So this is my hope for you that for each of these things, I'm going to give you something to take action.
    So for the first shift, what I want you to do is I want you to pitch to go and speak on two or three podcasts. Or pitch to go and speak and train in other people's groups if someone has a group. So for instance, I deal with online business owners. So if I know someone who has a group that is aimed at online business owners, then I might offer to go and do a session about something.
    If you want help with your visibility, then I have a freebie that will help you if you scan the QR code on the screen or go to Theresa Heath wearing.com/visible. You. You will get [00:07:00] my free five day challenge with workbook. That will take you through the exact steps that you need to take to get on other people's podcasts or get in front of other people's audiences.
    So like I said, click the QR code or go to, theres heath wearing.com/visible to grab that. Shift. Number two is all about creating community, not just courses. Now, I'm not saying don't sell a course and you should have a membership. That's not the case at all. I'm talking about how can you create something more than just a course that someone does online.
    Again, I'm not saying that that is not working at all. There are definitely still some, uh, people out there that are selling courses that are standalone evergreen courses that are working. But if you want to be successful in 2026 and going forward, then you really need to look at how can we bring more of a community aspect into what you do, because.
    We are in a world that is inundated with content. [00:08:00] We are not short of content. We have AI where we can literally get it to create a course just for us about the thing that you want to learn. What that doesn't give us is the person who's been through it, the other people who are going through it with you.
    The community aspect of having conversations with people who understand what you are doing and the ability to ask questions, for instance. I have a puppy who is now 12 weeks old, and I bought a course on how to train the puppy, and that's great. Like I'm really happy with the course. It's really good, really useful.
    The thing that I'm really loving is the community. The community that goes alongside it. Because what I'm able to do is when I watch something in the course and I try it with my puppy and it doesn't work, then I can go into the community and go, why isn't this working? And they can help and give suggestions on what I might be doing wrong or how I might change it.
    So yes, we need the content, obviously, but how can you bring in that community aspect to what you are offering online? The [00:09:00] other thing that having a community within your content can help with is that support and the accountability. Again, we are in a world where we have done all the courses, we have bought all the things in hope that they are the answer.
    What really moves the needle and what I see all the time in my program Grow Launch Sale is someone will come to me, they will say they've watched a particular lesson within the program, and then I will tell them how to tweak it specifically for them, their audience, how they like to show up, how much their offer is, what they want to do to promote it.
    All of the things mean that I give them a more personalized, tweaked experience in terms of how to go ahead and do the thing, which should give them better results. So when you have that community aspect, whether it's you in the community or whether it is a community that you just have alongside, what you're doing is you're helping with that support and that accountability.
    And if someone [00:10:00] takes action on the thing that they've bought. Then they are more likely to have much more fonder thoughts about it and promote it to other people. So your action for shift too could be, can you introduce a monthly q and a that you offer to people who have bought your course? If you have a standalone course, can you find a way to create more of an experience and more of a community for the people who you already have in your world?
    This could be as simple as having a Facebook group or a Slack community or a WhatsApp community, or as simple as sending a weekly email with some accountability or a check-in. What can you do to bring in that community more of that community to the thing that you sell online currently? Because that's the thing they're going to stay for.
    That's the thing that they're going to. That's the thing that's gonna help them move the needle and get to the transformation that you are offering them. Shift number three is all about how [00:11:00] people find you. This is obviously changing massively with the world of ai. So for instance, we would've had SEO and things like Facebook ads that would've converted much easier than they do currently.
    But because. We have AI that now we've gotta write and create content for things like chat, GBT, and also the trust has got to be much higher. Those ads that were fairly cold to a cold audience don't convert as well. So shift number one that talked about making you the expert is one part of this. But the other part that I'm talking about here is the content that you create.
    I had this conversation just today when someone said to me, I told them that I'd started a YouTube channel, and they said to me, how do you know that you're not creating too much content? Because why wouldn't they just take it and go and do it themselves? And I talked about the fact of that when you create content online that is very [00:12:00] generic content, whether you want it to be or not, because.
    Your business, your offer might be different prices, so you might have a low cost offer that's $19 or 19 pounds, or you might have a really high cost offer that's 5,000. You might have a massive audience or a tiny audience. You might have a warm one or a cold one. You might love doing live stuff, but you hate doing prerecorded or writing.
    You might find that your audience. So I have one client that works for me who's a dietician that actually her email list does not work well for her, but Instagram works really well for her. So even though I can come on here and I can share content with you to show you that I know what I'm talking about and that I'm an expert in the field, it's not personalized to you.
    Now, there are some people that will watch your content. There are some people who will watch this and take what I say and go and fly with it and be brilliant, and that is great. No problem at all. They were never going to buy from you or me. Whereas there are some people who will watch this and go, that was [00:13:00] really helpful, but I'd really love to understand how that would work specifically for my business.
    And then they might consider working with you. So when you are creating the content and creating content isn't new, you should have been doing this hopefully for a long time. But you really need to think about what people are asking and what they are searching for in terms of how they're using ai. So, for instance, YouTube videos, blogs that have very clear how to titles content that is very specific on how to do a particular thing and answers very specific problems.
    So my action for you is I want you to go and come up with a list of 20 questions that your ideal customer might be putting into ai, and I want you to think about how you can create content to answer those questions. The key thing here is to have each piece of content answer one question [00:14:00] specifically so that AI can find it.
    Shift number four. That we need to think about that launch experience better than we have previously. And what I mean by this is previously it's like, okay, I want to sell a course. I want to sell my membership. What shall I do? I'll do a webinar, or I'll do a bootcamp because I like them or because they're easy and I've done one before.
    We really need to think about. How that particular launch experience fits in with the thing that we're selling and the level of audience that we have. I did a video recently which talked you through a strategy on how you can pick the right launch experience that fit with the offer, price and your audience based on how warm they are.
    So that's the first thing. Go and check out that video. We'll make sure we've put it in the captions and in the notes. The second thing is it's not just as straightforward as doing a quick webinar. We need to put [00:15:00] some more serious thought into that experience, and we really need to think about how we can make that experience even better and more involved for the people taking part.
    So for instance, one of the things that I did in my latest launch and my previous launch was I run a bootcamp. And in that bootcamp we had things like a music playlist. We had a podcast playlist that I'd put together. We did a community in the bootcamp to make sure that I could have that interaction with them.
    I included mindset sessions because I'm a certified coach, so that fit really well. I also did things like I posted something to them, and that might seem really odd that for a bootcamp, why would I spend money to post something to them? It's adding in those extra elements that are making you stand out.
    These launches can't just be, I need to do something, let me whip up a webinar. We really need to think about how we're engaging our community, how we're showing up, and what we are giving them, and the transformation they're going to get while working with us. So you need to [00:16:00] give your launch experience way more thought than maybe you've done previously.
    Your action for this one is I want you to go back and watch that video where I show you the matrix based on how warm your audience is and the offer that you are selling, and I want you to work out what would be the best kind of launch for you to do based on those two things. And shift number five, I want you to show up as a real human, not a perfect expert.
    Again, in this world of AI where I dunno about you, but. I don't trust hardly anything anymore. 'cause it's like, is that image real? Is that video real? Can I trust that this hasn't been made by ai? We need to counteract that by showing up as even more human than we have done before. So whereas, you know, probably five years ago, it was all about the perfect...
    21 min
  • Create Irresistible Offers: 5 Triggers to Turn Interest into Enrolments
    In this episode I walk you through the five key conversion triggers that I use (and recommend) when launching an online course, membership or coaching offer. I explain what each trigger is, how I implement it, why it works, and what you’ll want in place for it to succeed.   
     
    Key Take-away
    These triggers aren’t sneaky gimmicks—they’re built on human decision-making and trust. When used authentically, they help people decide to say “yes” to your offer because they feel seen, convinced, and ready.
    • Trigger 1: Reciprocity

    I open by talking about giving first. Before I ask someone to invest, I give value: a webinar, a guide, a free training. When I do that, I’m showing up for them and they’re much more willing to engage later.
    In practice I look at:
    • What free or low-risk offer I can deliver now.
    • How that offer really helps someone move forward (not just a promo).
    • How to make sure they know I’m not selling yet—I’m helping.

    • Trigger 2: Scarcity

    Next I cover how limiting availability makes an offer more compelling. When I say “only X spots” or “this opens for a short time”, I raise the perceived value—and prompt decision. But I emphasise: the scarcity must be real. If it’s not, trust is damaged.
    Here’s how I apply it:
    • I define a clear limitation (spots, seats, version, etc).
    • I explain why the limitation exists (for quality, for group size, etc).
    • I stay genuine: if there’s no real limit, I don’t pretend there is one.

    • Trigger 3: Urgency

    Here I talk about using time-based pressure—not to scare, but to encourage action. I make clear there is a window, the clock is running, and when it closes things change.
    My implementation methods:
    • I set a deadline for enrolment.
    • I send reminders as that deadline approaches.
    • I frame what people will miss out on if they wait (and then close).
    • I avoid making it feel pushy—instead I help them decide while the offer is fresh.

    • Trigger 4: Social Proof

    Claiming you can deliver results is one thing—showing that others did it is far stronger. I dig into testimonials, case studies, visible community results. When someone sees someone like them succeed, they feel: “If they can do it, maybe I can too.”
    How I use it:
    • I collect client stories (before/after, journey, outcome).
    • I place those stories in the launch funnel (emails, page, live call).
    • I show real people, real voices—not just polished marketing speak.
    • I make sure the proof aligns with the promise (so I’m not overselling).

    • Trigger 5: Price Anchoring

    Finally I talk about how I frame price by first showing a higher “anchor” or reference point (what someone might normally pay, or the value they’d get elsewhere), then reveal my offer so it appears more compelling. This helps people see the gap between cost and value.
    Here’s my approach:
    • I define what the value really is (time saved, outcome gained, transformation).
    • I show “regular” pricing or competitor pricing (or what someone might need to spend another way).
    • Then I show my offer price and explain what they’re getting for that investment.
    • I emphasise: it’s not about discounting—it’s about showing value-overshoot.

     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube
     
    Transcript
    If you've ever looked at someone's launch and thought, wow, how did they get all those sales? How did they convert all those people? And you feel like you went through the same steps, but you didn't quite get the same results. And in this episode, I'm going to be sharing with you the five conversion triggers that help people make a buying decision and actually convert when you're selling your online offer.
    If we've not met, my name's Terese Heath Wareing and I help course creators, membership owners, and coaches grow their online offers through effective launch strategies and knowing how to actually sell online. In this video, I am going to take you through the five psychological and marketing strategies that all the big players use in their launches to actually get people to make a buying decision.
    I'm not only going to walk you through each one of them, but I'm also gonna share with you how the big players might use them and also how you can use them in your next launch, [00:01:00] and most importantly, in a way that feels authentic to you and doesn't feel like you are being sleazy or salesy. Before we get started, I just wanna make a note about these strategies.
    When I first came into the online space, I used to think that these strategies were awful. I watched people use them and I watched them use them in a way that didn't feel good with me. And instead of just thinking, okay, how can I use these strategies in a way that works for me? I decided to completely ignore these strategies and almost tried to do like a 360 and do the complete opposite, and I'm telling you now, it didn't work.
    These strategies work. They are good strategies and they are strategies that have been working in marketing for years and years and years. Way before the online industry became a thing. For me, the way I look at it is what is the intent behind the strategy and is it a real strategy that you are using or are you just using it to tick a box?
    So if the intent is good and [00:02:00] they are real strategies that you are using, and you'll see what I mean as I go through them, then for me, I am more than happy to use these strategies in my own launches and when I support other people doing theirs. So let's get started with these strategies. Strategy number one is reciprocity.
    This is giving value first so people feel compelled to give something back, and this is a strategy that has been used for a really long time. Imagine back in the supermarket where they would give freebies, that's reciprocity. I'm giving you something for free, and now I feel compelled to do something back, which might be to buy the product.
    When I look at it in terms of big launches, what they tend to do is they tend to give away something at the beginning, so they tend to give away some kind of freebie or something, and also the content that they're giving, giving in a launch experience. Helps with that reciprocity thing. So basically they're giving something away in order for the person who's watching, [00:03:00] taking part in the experience for them to actually go, okay, great.
    I want to give something back. An example of things that you can do in your launch are, one of the things that I recommend highly is giving away a bonus for people attending live. So this could be something that you have that you don't normally give away. This could be some kind of lead magnet, but I want you to create something or use something.
    You don't always need to create something brand new. Use something that you can give away. And if I was doing it on a webinar at the beginning of the webinar, I would say to them. If you stay till the end, I have this to give away for you for free, regardless of whether you buy or not. The other thing that you can do, like I said, is give them some quick wins.
    Give them something really useful in the actual launch experience. Great if you're doing a challenge or a bootcamp because you have more time with them, but give them something that's actually giving them a result and then that will help them with that reciprocity. So strategy number one that you should use in your launches is reciprocity.
    [00:04:00] Strategy number two is scarcity. This is when you are limiting availability to increased drive. Now this works. We know it does because we know if something's on limited offer or there's only so many available, then we are going to want to buy it. And again, this isn't just a strategy that is unique to the online space.
    The thing to note here is it has to be real. If you are saying, I've only got 10 spaces available, you only have 10 spaces available. Don't say it's scarce. If it's not scarce, because that's where these strategies start to feel really unpleasant, and people get that and they understand it's super, super quickly.
    So if you have. Said something scarce and then, oh look, I found another 50 of them. People will start to get that, and what will happen is the next time you try and do that strategy, which like I said, works really well, they won't believe you. So only use scarcity when it's [00:05:00] real and you mean it. So an example of what some of the big launches do, they will have X amount available.
    So I've seen in recent launches, which is a great tip for you, I've actually seen people giving away physical things. Now, what I mean by that is Amy and one of her latest launches gave away a. Folder that basically covered the entire of her course. Alex Hormozi, one of his things that he gave away in his launch was a whole host of folders that had all these various things in it, and they actually, that was the course.
    The course wasn't even available online. And there is something to be said that in the online space where. Everything is digital. It's actually really lovely to get something physical for people to actually touch, but what they do is they limit the number of those that are available. So they might be available as a bonus, but only to the first 500,000, whatever it might be.
    Alex's was actually 25,000. Uh, he has a humongous audience, which makes perfect sense. So what [00:06:00] can you do that increases that scarcity and encourages people to buy? One of the things, as I've already said is you can say, I've only got X amount of places. This works brilliantly. If you're doing a small group coaching program.
    This doesn't work brilliantly if you are trying to get people in a membership or selling a course because it just doesn't work. And again, that's where we are making those things up and we shouldn't be so. When you genuinely only have X amount of places, then use that and talk about that. The other way that you can do it is you can do some limited bonuses.
    One of the things I used to offer, which I don't anymore, is I used to offer an hour with me. So if you bought within either the X amount of time or I would offer X amount of places, then basically you would get an hour with me. That isn't something I offer anymore. That's just a personal choice. It's still something that works really well, but that is a scarcity thing.
    I am only giving an hour call to the first five people who buy if that's what it is. [00:07:00] So use scarcity, but use it wisely and only when it's genuine and real. Number three is urgency. Kind of similar to scarcity, but it's definitely done on a time thing. So urgency uses a time pressure to encourage people to take immediate action.
    Again, this isn't a strategy that's new to the online space. There are sales, there are various things that big businesses use in order to help us make a decision more quickly. So what do the big launches do? Well, what they often do is they have things like limited time bonuses and bonuses only available while they are doing the launch.
    So for instance, let's use Alex Hormozi again. 'cause his launch was quite spectacular. He did a. Live bonus only, so you only got the bonus if you bought while you were live on that call. Again, I've seen some of the other big players do exactly the same thing. This works particularly well where you have a big audience and people are likely to buy on the call, [00:08:00] but obviously it helps them make that buying decision there and then because they are getting something additional while they're making that decision and while they're buying on the call.
    So a couple of things that you can do in your next launch. You can have a limited time bonus. So often throughout a launch, we have various different bonuses, and one of them can be a fast acting bonus. It can be something like, as I've already mentioned, it could be an hour with you. It could be something special that they get.
    It could be a different session that they get. It could be some. Something that makes it easier for them to achieve the outcome that they're trying to get. But you could do a bonus that's only available for the first 24 hours or 48 hours, depending on your car open window in a membership because memberships are so much harder.
    You could always do a session and that session could literally happen. A couple of days in. So therefore that is a very genuine urgency thing. So for instance, let's say you were closing the doors to your membership on the [00:09:00] Friday. You could say if you join before the Tuesday, on Wednesday, we are doing a special session that you only get if you join before Wednesday type thing.
    So. Again, great strategy works really well to help them make a buying decision. And just as a note on this, the reason we do smaller windows of car open is, or sale or offer is because we need people to make a buying decision. If you wait too long, if that. Offer is open all the time. There's no reason for me to hurry up and make a decision.
    And we all know what it's like we're busy. Life gets in the way. We won't make that decision, and therefore we'll miss the offer. And it's not always down 'cause we don't want to. It's just that we didn't get round to it. Strategy number four is social proof. It's showing others that you can basically do the thing that you are saying you can do.
    This is one of the most important strategies that you need to be using, especially in what is being coined as the trust [00:10:00] recession, where people are losing faith in things. AI is huge, is getting massive, and we need proof that if we are going to work with someone, that they can actually do the thing they say they can do.
    'cause otherwise, why wouldn't we just go to AI and find it? So how can we prove that we are good? We add in that social proof. Now, there are loads of different ways in which you can do this. So for instance. Often with the big launches, which granted, there's not many people who can do this. Their social proof is the sheer numbers that are coming to them.
    So I think on Alex's launch, he has over a hundred thousand people attend live. Well, that in itself is social proof. I. That obviously for the rest of us being immortals is not going to be something that we can do, but the fact that other people are there is great. So obviously we want as many people to turn up as possible.
    The key thing here is one of two things that you need to be doing on your launches. You need to be proving that you know what you are talking about and your own social proof of this is what makes me credible. [00:11:00] And again, if you've got a history or proof that you have. Made money or made the changes or whatever it is that you are offering as a transformation, then share that.
    And secondly, the social proof of other people who have bought. So we need to make sure that we include throughout our entire launch. So what you need to be doing is including case studies throughout the entire thing. Those case studies need to show people that you know what you're talking about and the strategies that you are teaching and the support that you offer actually makes a difference.
    And actually gives people the results they're after. Another thing that you can do is you can invite current customers, current members, current students to attend your launch experiences. You can ask them if they'll be willing to come and hang out there. Again, I don't pitch them and say, can you say nice things?
    But I encourage them to come along so that there's real actual people who are part of your community or part of your world that are on your calls. The [00:12:00] last one on this, which is a very organic thing to happen on social proof, but when it happens, it's awesome is when people say on the launch experience that they have bought, that is like one of the best social proofs you can have is when someone actually goes, oh my good.
    I've just bought, I've just signed up. Whatever it is that brings in a whole load of other psychological things that happens with that, but that is great social proof. Again, we can't orchestrate that. I would never suggest you do. When it happens organically, it's awesome. And the final strategy that I recommend that you are using in your launches is price anchoring.
    This means that you often show the higher price first before you reveal a lower price. There is something really strong about price anchoring that psychologically makes us go. Wow, that is great value. Again, this is not new to the online space. You know what it's like when you go and you look at a sale or you're buying some clothes and it has the price [00:13:00] crossed out and then it gave, gives you the sale price.
    So that's price anchoring because you are going, that should be worth this amount of money. So in my head, I'm viewing it...
    18 min
  • The Open House Strategy: A Smarter Way to Sell Your Membership
    In this episode I walk you through the Open House Strategy — how to use it to effectively boost your membership enrolments by giving prospects an experience of your membership rather than just a “free trial”. I explain how this differs from typical free trials, how you implement it, why it works and what you need in place for it to succeed. Then I guide you to the next step: a quiz to check if you’re ready to scale your online business.
     
    Key Take-away
    1. Open House ≠ Free Trial
      • With the Open House you invite prospectsinto your membership community for a set periodinstead—live calls + interaction with current members—so they experience the value of community and live engagement.

    2. Showcase Live Interaction + Community
      • Getting prospects into your current member space, seeing live calls, meeting or observing members, gives them proof of what your membership actually looks like.
      • This builds trust, reduces hesitation and helps them decide if “I want to belong to this”.

    3. Use Scarcity + Time Window
      • The open house is for alimited timeframe(eg. 5 days, a week) and “doors” close, which creates urgency and makes the experience feel special.
      • Because they step in, feel part of the group, see members and THEN get asked: “Would you like to stay?” — that momentum helps conversion.

    4. Prerequisites for Success
      • You needexisting memberswho are already active and visible in the community. Without them, the open house experience will feel thin.
      • You need awarm audience—people who know you, trust you, or have had some interaction with you. If your audience is totally cold, you’ll need to warm them up first.
      • Your membership offering must be clear: what happens during the open house, what the “normal” membership looks like afterwards. Don’t mis-represent or give away unrealistic value.

    5. Implementation Tips & Considerations
      • Decide on the timeframe: eg. 5-7 days during which you will open the doors.
      • Plan your live events: a coaching call, Q&A, mindset/training session, community interaction — these mirror your everyday membership.
      • During that period let the prospects see real members in action, let them ask questions, let them experience the vibe.
      • At the end ask: “Would you like to stay as a member?” and offer the conversion path clearly.


     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, Ep 427
     
    Transcript
    If you have a membership that you love, but yet you know how difficult it is to actually get people in. When they join, they love it and they barely leave, but actually getting them through the door can be difficult. And maybe you've tried webinars and free trials and challenges and other things like that and it just hasn't converted for you.
    Well, in today's video, I'm going to be sharing with you one of my most effective strategies. Fulfilling your membership, which feels so much easier than a normal launch and actually uses some really clever psychological and marketing tactics in order to get people to come and experience what your membership is all about.
    I'm Teresa Heath Wareing and I have worked in the online space for the past eight to nine years, and I've been in marketing over 20 years. I have worked with hundreds of course creators, membership owners to help them grow their online business in a way that fits with them and the life that they lead.[00:01:00]
    And over that time, I have used every strategy known to man in terms of launching and growing your online business. And the same goes for memberships, including my own membership. I have worked with hundreds of membership owners helping them find a much more effective way in which to grow their membership.
    Because we all know that when we create a membership, it sounds awesome. You are creating the same content every month. You are basically just bringing more people in, and you are getting that recurring revenue, which is why memberships are so attractive, and you know that the value that you are giving inside your membership is brilliant, but you're a little bit confused as to why more people aren't understanding that and why they're not getting it.
    Well, the world of online has changed massively in the last few years. That is also true for memberships and membership owners, which is why my open house strategy works so effectively. And that's what I'm gonna be sharing with you today. I'm going to be [00:02:00] sharing with you today what the open house strategy is, why it works so effectively, and some of the key considerations that you need to take into account if you are going to do the open house strategy for your membership. So let me start by sharing what an open house strategy is. And the first thing I need to say. It's not a free trial. Often when people hear open house, they think, well, I'm just giving them a free trial, and I do that anyway. This is very different from what you might normally do as a free trial. A free trial is normally something that is done often through Evergreen, and it's normally you giving them a very low cost first month or a free first month.
    What it's not doing is it's not creating that experience around that offer. And as you know, when I talk about launching, what I really mean is a marketing campaign. And what I mean by that is a, an experience. We are creating some kind of experience in order to get people to find out about our offer and actually buy the thing that we're [00:03:00] selling.
    So an open house is not a free trial. It's very different. What an open house is. You are opening up your membership for a set amount of time. Normally a week, maybe eight days, where you are inviting people to come in and join you in the membership and act as if they are in the membership for that amount of time.
    During that time, you are giving them access to every live call that you normally do. So for instance, I used to have a membership. My business looks a bit different now and I have a closed membership. So the only way you can be in what we call T's world is if you come through Grow Launch Sell, my program.
    But when I had an open membership. I basically had open cart all the time, and it was really difficult to create those kind of urgency and things, and the open house strategy worked brilliantly for that. So what would happen is I would promote that I was doing an open house, [00:04:00] and I would invite people to come and join the membership for a set amount of time.
    During that time, I would deliver every live call that I normally deliver over the period of a month. So for instance, if you are doing one live call a week. Let's say, so for me, in my world, I do two coaching calls a month. I do a mindset call. I do an implementation session. I used to do things like networking, and we used to have a content hour.
    What I would do is, instead of having that over the entire month, I would put all that in one week. Every single day we would have some kind of activity that we would do in the membership, and the idea is that they come along in the membership. With your members and they get to experience what it's really like. They join your community.
    Now, when I had my membership in its original form, it was in Facebook, so I would allow them into the Facebook community where they get to mingle and see who else is in there. The key thing [00:05:00] about this is they don't get access to your vault. On a free trial, what will often happen is when I say vault, I mean all of the training, all of the past calls, anything that you have got sat in your membership, they don't get access to that.
    That is for when they join and for paying members, the whole point is for them to come and experience the community, experience the live calls, get to know you, get to know who's in there. Actually, in a recent podcast episode I did, I talked about the fact that I spoke at Retain, which is a conference here in the uk, run by the membership geeks, and it was just all about memberships.
    And Mike, who is head of the membership geeks, he basically talked about how the online space is changing, but the membership world is changing and content is not what we lead with anymore from a membership point of view. Because in a world of ai, we are awash with content. The thing that we have to lead with [00:06:00] is community and the people around them.
    And actually this is where the open house comes into its own, because that's what we are focusing on. We're allowing people to come into the community, come into the membership and see what it's like. And the key bit about this is they get to mix with the current members. Your current members are your biggest and best advocate of your membership.
    This works really well. Obviously if you have an existing membership, it doesn't work very well if you don't, but basically, they are the people who love what you do because they're in your membership. So the more that you can get them to mix with your current members, the better. So let's talk about why the open house strategy works.
    The first thing that it does is it gives them a true understanding of what it is you actually do. They are getting to experience it firsthand. They are coming in, they are attending full, proper calls. This isn't like a challenge. This isn't like a bootcamp. This is a, if I do a [00:07:00] coaching call, come and sit on one of my coaching calls and see what I do.
    If I'm running a mindset session, a workshop, come and take part in that workshop. So it's an actual chance for them to come and take part. So they are getting a full experience of what it's like to be in your world. The way in which we market the open house sometimes can make it feel very exclusive. I often would talk about, it's almost like inviting them around my house.
    It's almost like saying to them. Come on in, come and see what it's like. These doors are normally closed. You can't normally see this. You can't normally attend a coaching call, but I'm allowing you to come and join me for this short amount of time for you to see what it's like so you can make it sound super, super exclusive.
    Another great thing about the open house is that it's qualified leads, and what I mean by that is when we do something like a challenge or a bootcamp. We often focus on a transformation. So someone joins your webinar or your [00:08:00] bootcamp or your challenge because you are offering them a transformation during that time that they're with you.
    So for instance, you might come to my bootcamp 'cause I'm teaching you the five things that you need to have in place to have a really successful launch. Now what I'm not necessarily doing is saying to them. And you are going to find out what it's like to work with me and potentially buy my stuff. Now we all know 'cause we're not stupid.
    That basically that is what a launch is about. However, when you are doing an open house, you are specifically marketing it as you get to come and see behind the scenes. If you've ever been curious what my membership is like then. Come and see behind the scenes and come and find out what the membership is like.
    So you are having much more qualified leads coming in than if you did any other type of launch experience. The other brilliant thing about an open house, as I said, when I had my membership, I had a completely open [00:09:00] cart all the time. And it made it really difficult to create that fomo, to create that scarcity, to create that deadline because there wasn't one.
    Because if someone wanted to join today, they could. If they wanted to join in three weeks time, they could. If they wanted to join in three months time, they could. Now, whether you have an open or closed cart, what is so good about the open house strategy is that it gives you a deadline regardless. So what happens is, as I've mentioned, you bring them into your membership and into your community for a set amount of time where they get to experience it, they get to join all the calls, and then what you do, so let's say I finished my open house on a Friday.
    I would give them until the Tuesday midnight, so end of Tuesday to decide whether they wanted to stay. And if they didn't come Wednesday morning, we would remove them from the group. That gave such a good deadline when I didn't have one. I didn't have a closed cart, I didn't have [00:10:00] something. And often bonuses are really tricky for memberships because as membership owners, we want to do all the things and we want to give them everything, which makes bonuses very difficult.
    But when you do an open house. You have that deadline of we are removing you from the community. There's also something very powerful about the psychology behind when someone has something, they don't want to give it up. So when you give someone something, they feel like it belongs to them already. When you say, I'll have it back, please, then that creates a bit of dissonance and basically means they don't want to give it up.
    So giving them an experience of something, which is why people do free trials. Giving them an experience, something makes them want to hold onto it even longer. And like I said, the best thing about the open house is they are mixing with your current members. You are giving your current members all those extra calls.
    So all they're doing is getting bonus calls that they wouldn't ordinarily get. Because as a side note, I still do those calls over the [00:11:00] rest of the month. It's not like I say to my members, all our calls are gonna be in one week and there's nothing for the rest of the month. I'm just doing extras during the open house week.
    The other reason it works so well is you don't have to create anything new. You basically show up and do the thing that you are doing every single month in your own membership. Yes, you're doing it in a shorter space of time, but you are not having to come up with a particular challenge. You're not having to rerecord new lessons.
    You are literally just showing up and doing the things that you are doing. So the open house strategy is a really powerful one. Okay, and then finally, there's a few things to note. If you are doing an open house strategy. The first thing to know is you are going to get less signups. Let's say you've done webinars in the past, and let's say you are getting a hundred people sign up to your webinar. I would fully expect that to drop to maybe 50 or 30 people just because these are super warm, super qualified, because you are not giving them a transformation first.
    You are [00:12:00] inviting them in to come and take part in your membership and therefore they really need to be interested in joining your membership. But even though it's less numbers, your conversion rate is going to be much higher. In a previous video, which we will, um, put in the notes in the comments below.
    In a previous video, I take you through the numbers that you can expect to get when you are doing some kind of launch experience or promoting your online offer. Normally it's between one and 8% of the people who opted into that launch experience. So the people who signed up for the webinar or the challenge, the open house between 1 and 8%.
    When I last ran my open house, I got it in at 35%, which is huge, but my numbers going into it were much smaller, but my conversion was much, much higher. A couple of other things to know you need a warmer audience. Now, it doesn't have to be solely a warm audience, but it really helps if they are a warm audience and they know that you [00:13:00] have a membership and they've inquired about it before or they've thought about it before.
    It really helps if you have a warmer audience. And the other thing that is crucial for an open house, you need existing members because we need those members who are raving fans of ours to welcome them into the open house, to basically be there. Now. As a quick side note, we're not instructing our members to do anything particular.
    We're just asking them to be who they are, but because they're in our membership, they obviously like what we do. So it's not like we're saying, right. When everyone comes in, you need to say how amazing I am. Not at all. You're just going to let them hang out with them, and because they're in your membership, by default, they like your membership.
    So you need those existing members and hopefully you've got some raving fans in there who think you're amazing. And as I mentioned previously, if you have an open cart all the time for your membership, this is a great strategy to use because it gives you that element of [00:14:00] deadlines, scarcity, because. You are taking it back off them because you're saying you need to make a decision.
    And one final note, when it comes to the selling, for me, this is one of the easiest things for me to do, the sales side of it, because basically what I'm doing...
    16 min
  • How to Choose the Right Launch Strategy for Your Offer
    In this episode, I dive into why having a well-planned launch is essential when I’m rolling out an online product or service. I explain how a launch isn’t just “putting something live,” but is, in fact, a marketing campaign in itself—one that must align the experience of the launch with what I’m selling. I introduce the Audience-Offer Launch Matrix, which helps me decide the right type of launch based on two core variables: how “warm” my audience is and how high the cost of my offer is. Then I walk through different launch methods (webinars, bootcamps, challenges, in-person events) and guide you on how to pick the right method to maximise sales.
     
    Key Takeaways
    • A launch is a campaign, not just turning something on. It requires planning, buildup, and alignment with the offer.
    • The Audience-Offer Launch Matrix is a strategic tool:
      • If my audience is warm (they know and trust me) and the offer cost is low → I might pick a lighter launch (e.g., challenge, short webinar).
      • If my audience is cold and/or the offer cost is high → I’ll need a heavier launch (full webinar series, live event, extended nurture).

  • I must choose the launch method based on audience warmth + offer cost/value. The method matters as much as the message.
  • Common pitfalls: launching too soon (audience not ready), choosing a launch format that doesn’t match the offer, skipping the “warm-up” phase, neglecting follow-up.
  • I need to think about the experience my audience will have during the launch: from first contact → building interest → live/active event → offer → follow-through.
  • After the launch, I must review performance, capture learning, and refine for next time.

  •  
    🛠 Practical Actions I Will Take (And You Should Too)
    1. Map my audience: assess how well my audience knows and trusts me (warm vs cold).
    2. Define my offer: determine the cost, the value I’m delivering, and the level of commitment required.
    3. Use the Matrix: locate my audience-offer combination in the matrix and choose a launch format accordingly.
    4. Design the experience: plan the phases (pre-launch content, main event, open cart, close).
    5. Select the method: pick webinar, challenge, bootcamp, live event—whatever aligns with my quadrant.
    6. Prepare content and communications: build hype, deliver value, make the offer compelling, follow up strongly.
    7. Execute and review: launch the campaign, track my conversions, gather insights for next time.

     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, Take the Assessment Now
    Transcript
    If you've done a launch that you thought went brilliantly only to get to the sales bit and have no one actually buy, then I might have the answer as to why that might be. We are going to be looking at what you need to consider when you are launching to make sure that that launch is the perfect thing you need in order to actually sell the product or service you're going to sell at the end.
    In this episode, we are going to be looking at. Why you actually need to launch in the first place. And what do I mean by the term launch? And then I have put together a audience offer and I've put together an offer audience launch matrix, which is going to give you a really good, simple plan that you can follow as to how to know what type of launch to do for the audience that you've got and the offer that you've got.
    But let's get started by talking about why we actually have to launch in the first place. And what do I mean by that? Well, when I say [00:01:00] launching, lots of people think, I mean, putting an offright to the world for the first time, but in the online space, and normally in marketing, that's was what it would be, but in the online space, that's not the case.
    We use the term launch basically for a marketing campaign. When you have an online offer, so a course, a membership, a coaching program, something that you are delivering online, often what happens is we need some kind of activity around that thing in order to sell it. We would love to think that we create it, we put it up on our website, and it just gets sold every single day.
    And it's not that that never happens, it can, but that actually takes a lot of strategic marketing stuff anyway. But normally the easiest and simplest way that we can actually get people to buy the thing that we are selling is by creating a launch. And by launch we mean a marketing campaign. And when I talk about launches, I talk about launch [00:02:00] experiences.
    And basically this is the strategy, the campaign that you use to actually sell the thing. So the very first thing is you need to do one of these things. Okay, creating an offer, sending out a couple of emails, might have cut it back in 20 19, 20 20, but that doesn't cut it anymore. We really need to create some experience and some interest around launching the thing that we are offering.
    And the truth is there are many different ways that we can launch a product or service online. Lots of different ways that I talk about including webinars slash masterclasses. They're the same thing. Paid workshops. You could do things like boot camps and challenges, open house experiences. There is lots of different ways in which you can actually launch your online offer.
    And I, when I say launch, I don't mean for the first time, I just mean sell your online offer. One of the things I see, or one of the mistakes I see when [00:03:00] people are doing a launch for their offer, or they are using this experience to sell their online offer, is they are just seeing it as a standalone thing.
    They're not necessarily putting the two things together. Let me explain. Often I will say to someone, you need a launch experience to help launch your offer or to sell your offer. And they'll think, great. I'll do a webinar. And then they think, what could I do a webinar about? And they're rather than actually thinking about.
    How is this fitting in with the thing that they're selling? They're just going through the motions of having a webinar or a math class or a challenge. They're not necessarily thinking about, what am I trying to sell? So start with the end in mind. What is the actual thing you're trying to sell and that you are going to use this launch experience to sell it?
    And then how can we make the launch experience a natural? Prerequisite to the thing you are selling. [00:04:00] So when someone's in the launch experience, how can that feel like the perfect first step or natural step to your product and service? A couple of great examples are Amy Porterfield. She sells Digital Course Academy, which is a big course all about how to do online courses.
    And her bootcamp, her launch experience is a bootcamp called. Course confidence or course confidence. And what this does is it gets you confident with the idea of you can even do a course, it gets you in the mindset of what might that course look like? How might I sell that course? It gets you even considering that you want to do a course.
    So when someone's gone through the bootcamp and they've gone. Is great. I now have a concept for course, and I have confidence that I can sell a course. The next natural step is to buy Amy's Digital Course Academy, which tells them all the various steps on how to do the course. Jenna [00:05:00] Kutcher's also launching at the point, I'm recording this and she's currently doing a webinar all about the, you know, 1 0 1 of podcasting and basically why someone wants to start a podcast and then the.
    Product that she's going to be selling off the back of it is her podcasting course, which helps you do all the things You can see from both those examples. Their launch experience was the perfect first step or was the perfect prerequisite thing in order to take you to your actual, to the product and service that they were offering.
    So I really want you to give yourself more time when you're thinking about the launch experience. I really need you to give yourself more time when you are thinking about that launch experience, and rather than just seeing it as something that you do to create some interest and get people to come and sit in front of you and see what you do, it really has to be that your offer is the natural next step or.[00:06:00]
    The launch experience is the perfect prerequisite to the thing that you are selling that really needs to fit hand in hand, which is another great reason why when you get to the offer and when you get to sell, it doesn't feel like a bait and switch. It doesn't feel like, God, this feels horrible. It feels like, okay, this is the next natural step I've delivered on what I've said I'm going to do over here.
    And if you want more or you want to take the next step, come and join me in the program. Okay. Let's talk about the next reason why people possibly aren't buying, and let me introduce to you my offer Audience Launch Matrix. What happens is when we launch, there are lots of different ways that we can do it.
    As I've talked about, we could do a webinar that's an hour long. We could do a five day challenge, we could do a bootcamp that stretches over a couple of weeks. There are lots of different ways to launch. So how do you know? What's the best way to launch? That's going to get you the maximum [00:07:00] output IE, the most sales at the end.
    And honestly, that launch experience, that marketing campaign has a lot to do with the success of your sales. If you pick the wrong one, you are either. Putting way too much work in when you don't need to and will exhaust yourself, or you are creating something that will never sell your offer because the fit is all completely wrong.
    Now, in order to look at this matrix, we need to look at two things of your, uh, your current business. We need to understand how warm your current audience are, and we need to understand the price of your offer. So if you don't know those two things, then that might be the first place to start. But let's assume we know the price of your offer and how warm your audience are.
    The reason we need to know these two things is 'cause it's really going to help us understand how much effort we need to put into launch. In this matrix we are looking at, [00:08:00] on one axis, we are looking at Lowcost offers to high cost offers, and on the other side we are looking at cold audiences to warm audiences.
    Now I know what you're going to ask me. What makes a low cost offer and what's a high cost offer? Well, this is never, anything I do is never as straightforward as just going, this is the answer. That's been the main problem with the online space for all these years is that so many experts have come up here and gone.
    This is the answer to your dreams and there is no single one straight thing. Inevitably, I need to have a conversation with someone. But to give you a kind of idea, I would say a low cost offer is anything around. A hundred pounds, a hundred dollars. Middle cost might be 5, 6, 700, and then higher cost might be 2000, 3000, 5,000.
    So that gives you a kind of vague idea. And then a warm audience. It's not really as easy as saying, this is what a warm audience looks like. You know how warm your audience is. Do they [00:09:00] know who you are? Have you got lots of people interacting with? Do you get good engagement on your social media? Are you getting a good open rate and click rate on your emails?
    And again, that might look very different for different business owners. So someone who has a teeny tiny audience, they might be super warm and the open rates might be really high, and the engagement might be really high, and therefore we might say they have a warm audience. Someone might have a much lower engagement rate, but a bigger audience.
    But actually that might still be warm for them and their industry and the type of thing they do. Like I said, that's not as easy as an exact science. Neither of them are, but. How warm are the people that are in your world? Have you been doing this a long time? Do people know what you're talking about? As in for me, they know that I talk about launching an online businesses, so if they want help in that, they come and find me.
    Okay, so let's say we have a vague idea of how warm our audience is. Again, if [00:10:00] you've just started the business, it's gonna be a cold audience. If you've just started your email list, they're going to be cold. We have an idea of how warm our audience is from cold to warm, and then we have an idea of a cost of our product from low cost to high cost in this matrix.
    As you can see, and if you are listening to this, then you might wanna head over to YouTube and take a look. We basically have different launch experience that fit really well with these different ones. So I'm gonna talk you through it in case you're not seeing it on screen. At low cost and low and cold audiences, you can get away with doing something like a webinar.
    Now with a webinar or a masterclass or an evergreen funnel, the reason you can get away with a cold audience is because it's low cost. If you are trying to sell something really high cost to a cold audience, you are not going to be able to just give them a one hour webinar and that be the answer and that fix it and that sell it.
    That isn't going to happen [00:11:00] because as we all know, we need to build that know, like, and trust factor. And the higher the cost, the higher we need to build that trust, the higher we need People in our world that go, you definitely do know what you're talking about and I can trust that you're going to deliver.
    However, when it's lower cost, we don't need to build that quite as high and quite as much. So bottom corner, if you've got a low cost offer and you have a cold audience, then doing something like a webinar or an evergreen funnel could work really well for you. Then let's go to the other extreme. Let's say you are doing something that is high cost and you have a warm audience, something like a bootcamp, a challenge.
    Or something where like a paid workshop would work really well. So these are the things that I tend to use. I have a warmer audience now, even if they're not super, super warm. If you are known for the thing and they've only just come into your world, but they can [00:12:00] see that you have lots of experience, you've spoken in lots of places, you are known for this, then that helps warm them, warm them up quicker.
    But for me, when I'm doing a challenge or a boot camp. Someone needs to spend some time with me in order to go, okay, we can definitely trust her. She knows what she's talking about, and therefore we are willing to pay the investment of the higher thing. The chances of me selling my program on a webinar, even with a warm audience, might be harder.
    They need a bit more convincing. So like I said, in the bottom left hand corner, we've got. The webinar for low cost offers and cold audiences, and in the top corner for warm audiences and high cost. We have got things like boot camps and challenges. So now let's look at the other two boxes. So the first box is a warm audience and a low cost offer.
    Well, technically at this point you could [00:13:00] do a webinar that would be easy, that would work really well. But one of the things that often comes up in this box that I've shared in this box is things like mini workshops because you don't need to spend quite so long on it. Or things like an open house for a membership, when you have a membership, when you have a warm audience and it's a low cost ish offer 'cause it's a membership.
    Something like an open high can work really, really well because you need a warm audience to be at the point where they're just making the decision to join your membership or not. Then in the other corner, in the cold and high cost, what do we put in there? Well, what we need to do here is we have a cold audience that don't know, like and trust us, and we have a high cost product that requires a high trust in order for someone to hand over the money.
    So we are going to have to work a whole lot harder in this space. You could again put things like challenges and [00:14:00] boot camps into that space. There are some cold audiences that would work depending on the length of time. But one of the things I would suggest, or a couple of options you've got here is either a much longer.
    Bootcamp or challenge. So sometimes people do things like 30 days or 90 days because you are really building up that trust and that know, like, and trust factor at that point. Or the other thing that you could do is you could put on something like a summit. Or an in-person event. Now, I know I don't talk a lot about in-person events alongside online businesses, but they can work really well, especially when you need to build that trust factor quickly.
    Things like summits, again, you are bringing a cold audience, but because you are running the summit. You are running a multi-day online event like I did a couple of years back. You are building that trust factor really quickly and they're spending a big chunk of time with you during the summit. They're seeing your face a lot.
    They're seeing the other experts that you are [00:15:00] bringing in, and that can effectively really help fast forward that know, like, and trust factor. So let's recap that whole matrix. Now, if you have a low cost offer and a cold audience. The best thing that you can do is a webinar or a masterclass. If you have a high cost offer and...
    18 min
  • How to Choose the Right Launch Strategy for Your Offer
    In this episode, I dive into why having a well-planned launch is essential when I’m rolling out an online product or service. I explain how a launch isn’t just “putting something live,” but is, in fact, a marketing campaign in itself—one that must align the experience of the launch with what I’m selling. I introduce the Audience-Offer Launch Matrix, which helps me decide the right type of launch based on two core variables: how “warm” my audience is and how high the cost of my offer is. Then I walk through different launch methods (webinars, bootcamps, challenges, in-person events) and guide you on how to pick the right method to maximise sales.
     
    Key Takeaways
    • A launch is a campaign, not just turning something on. It requires planning, buildup, and alignment with the offer.
    • The Audience-Offer Launch Matrix is a strategic tool:
      • If my audience is warm (they know and trust me) and the offer cost is low → I might pick a lighter launch (e.g., challenge, short webinar).
      • If my audience is cold and/or the offer cost is high → I’ll need a heavier launch (full webinar series, live event, extended nurture).

  • I must choose the launch method based on audience warmth + offer cost/value. The method matters as much as the message.
  • Common pitfalls: launching too soon (audience not ready), choosing a launch format that doesn’t match the offer, skipping the “warm-up” phase, neglecting follow-up.
  • I need to think about the experience my audience will have during the launch: from first contact → building interest → live/active event → offer → follow-through.
  • After the launch, I must review performance, capture learning, and refine for next time.

  •  
    🛠 Practical Actions I Will Take (And You Should Too)
    1. Map my audience: assess how well my audience knows and trusts me (warm vs cold).
    2. Define my offer: determine the cost, the value I’m delivering, and the level of commitment required.
    3. Use the Matrix: locate my audience-offer combination in the matrix and choose a launch format accordingly.
    4. Design the experience: plan the phases (pre-launch content, main event, open cart, close).
    5. Select the method: pick webinar, challenge, bootcamp, live event—whatever aligns with my quadrant.
    6. Prepare content and communications: build hype, deliver value, make the offer compelling, follow up strongly.
    7. Execute and review: launch the campaign, track my conversions, gather insights for next time.

     
    LINKS TO RESOURCES MENTIONED IN TODAY’S EPISODE
    Connect with Teresa on Website, (Grow, Launch, Sell), Sign up to Teresa's email list,  Instagram, LinkedIn, or Facebook, Subscribe to my Youtube, Take the Assessment Now
    Transcript
    If you've done a launch that you thought went brilliantly only to get to the sales bit and have no one actually buy, then I might have the answer as to why that might be. We are going to be looking at what you need to consider when you are launching to make sure that that launch is the perfect thing you need in order to actually sell the product or service you're going to sell at the end.
    In this episode, we are going to be looking at. Why you actually need to launch in the first place. And what do I mean by the term launch? And then I have put together a audience offer and I've put together an offer audience launch matrix, which is going to give you a really good, simple plan that you can follow as to how to know what type of launch to do for the audience that you've got and the offer that you've got.
    But let's get started by talking about why we actually have to launch in the first place. And what do I mean by that? Well, when I say [00:01:00] launching, lots of people think, I mean, putting an offright to the world for the first time, but in the online space, and normally in marketing, that's was what it would be, but in the online space, that's not the case.
    We use the term launch basically for a marketing campaign. When you have an online offer, so a course, a membership, a coaching program, something that you are delivering online, often what happens is we need some kind of activity around that thing in order to sell it. We would love to think that we create it, we put it up on our website, and it just gets sold every single day.
    And it's not that that never happens, it can, but that actually takes a lot of strategic marketing stuff anyway. But normally the easiest and simplest way that we can actually get people to buy the thing that we are selling is by creating a launch. And by launch we mean a marketing campaign. And when I talk about launches, I talk about launch [00:02:00] experiences.
    And basically this is the strategy, the campaign that you use to actually sell the thing. So the very first thing is you need to do one of these things. Okay, creating an offer, sending out a couple of emails, might have cut it back in 20 19, 20 20, but that doesn't cut it anymore. We really need to create some experience and some interest around launching the thing that we are offering.
    And the truth is there are many different ways that we can launch a product or service online. Lots of different ways that I talk about including webinars slash masterclasses. They're the same thing. Paid workshops. You could do things like boot camps and challenges, open house experiences. There is lots of different ways in which you can actually launch your online offer.
    And I, when I say launch, I don't mean for the first time, I just mean sell your online offer. One of the things I see, or one of the mistakes I see when [00:03:00] people are doing a launch for their offer, or they are using this experience to sell their online offer, is they are just seeing it as a standalone thing.
    They're not necessarily putting the two things together. Let me explain. Often I will say to someone, you need a launch experience to help launch your offer or to sell your offer. And they'll think, great. I'll do a webinar. And then they think, what could I do a webinar about? And they're rather than actually thinking about.
    How is this fitting in with the thing that they're selling? They're just going through the motions of having a webinar or a math class or a challenge. They're not necessarily thinking about, what am I trying to sell? So start with the end in mind. What is the actual thing you're trying to sell and that you are going to use this launch experience to sell it?
    And then how can we make the launch experience a natural? Prerequisite to the thing you are selling. [00:04:00] So when someone's in the launch experience, how can that feel like the perfect first step or natural step to your product and service? A couple of great examples are Amy Porterfield. She sells Digital Course Academy, which is a big course all about how to do online courses.
    And her bootcamp, her launch experience is a bootcamp called. Course confidence or course confidence. And what this does is it gets you confident with the idea of you can even do a course, it gets you in the mindset of what might that course look like? How might I sell that course? It gets you even considering that you want to do a course.
    So when someone's gone through the bootcamp and they've gone. Is great. I now have a concept for course, and I have confidence that I can sell a course. The next natural step is to buy Amy's Digital Course Academy, which tells them all the various steps on how to do the course. Jenna [00:05:00] Kutcher's also launching at the point, I'm recording this and she's currently doing a webinar all about the, you know, 1 0 1 of podcasting and basically why someone wants to start a podcast and then the.
    Product that she's going to be selling off the back of it is her podcasting course, which helps you do all the things You can see from both those examples. Their launch experience was the perfect first step or was the perfect prerequisite thing in order to take you to your actual, to the product and service that they were offering.
    So I really want you to give yourself more time when you're thinking about the launch experience. I really need you to give yourself more time when you are thinking about that launch experience, and rather than just seeing it as something that you do to create some interest and get people to come and sit in front of you and see what you do, it really has to be that your offer is the natural next step or.[00:06:00]
    The launch experience is the perfect prerequisite to the thing that you are selling that really needs to fit hand in hand, which is another great reason why when you get to the offer and when you get to sell, it doesn't feel like a bait and switch. It doesn't feel like, God, this feels horrible. It feels like, okay, this is the next natural step I've delivered on what I've said I'm going to do over here.
    And if you want more or you want to take the next step, come and join me in the program. Okay. Let's talk about the next reason why people possibly aren't buying, and let me introduce to you my offer Audience Launch Matrix. What happens is when we launch, there are lots of different ways that we can do it.
    As I've talked about, we could do a webinar that's an hour long. We could do a five day challenge, we could do a bootcamp that stretches over a couple of weeks. There are lots of different ways to launch. So how do you know? What's the best way to launch? That's going to get you the maximum [00:07:00] output IE, the most sales at the end.
    And honestly, that launch experience, that marketing campaign has a lot to do with the success of your sales. If you pick the wrong one, you are either. Putting way too much work in when you don't need to and will exhaust yourself, or you are creating something that will never sell your offer because the fit is all completely wrong.
    Now, in order to look at this matrix, we need to look at two things of your, uh, your current business. We need to understand how warm your current audience are, and we need to understand the price of your offer. So if you don't know those two things, then that might be the first place to start. But let's assume we know the price of your offer and how warm your audience are.
    The reason we need to know these two things is 'cause it's really going to help us understand how much effort we need to put into launch. In this matrix we are looking at, [00:08:00] on one axis, we are looking at Lowcost offers to high cost offers, and on the other side we are looking at cold audiences to warm audiences.
    Now I know what you're going to ask me. What makes a low cost offer and what's a high cost offer? Well, this is never, anything I do is never as straightforward as just going, this is the answer. That's been the main problem with the online space for all these years is that so many experts have come up here and gone.
    This is the answer to your dreams and there is no single one straight thing. Inevitably, I need to have a conversation with someone. But to give you a kind of idea, I would say a low cost offer is anything around. A hundred pounds, a hundred dollars. Middle cost might be 5, 6, 700, and then higher cost might be 2000, 3000, 5,000.
    So that gives you a kind of vague idea. And then a warm audience. It's not really as easy as saying, this is what a warm audience looks like. You know how warm your audience is. Do they [00:09:00] know who you are? Have you got lots of people interacting with? Do you get good engagement on your social media? Are you getting a good open rate and click rate on your emails?
    And again, that might look very different for different business owners. So someone who has a teeny tiny audience, they might be super warm and the open rates might be really high, and the engagement might be really high, and therefore we might say they have a warm audience. Someone might have a much lower engagement rate, but a bigger audience.
    But actually that might still be warm for them and their industry and the type of thing they do. Like I said, that's not as easy as an exact science. Neither of them are, but. How warm are the people that are in your world? Have you been doing this a long time? Do people know what you're talking about? As in for me, they know that I talk about launching an online businesses, so if they want help in that, they come and find me.
    Okay, so let's say we have a vague idea of how warm our audience is. Again, if [00:10:00] you've just started the business, it's gonna be a cold audience. If you've just started your email list, they're going to be cold. We have an idea of how warm our audience is from cold to warm, and then we have an idea of a cost of our product from low cost to high cost in this matrix.
    As you can see, and if you are listening to this, then you might wanna head over to YouTube and take a look. We basically have different launch experience that fit really well with these different ones. So I'm gonna talk you through it in case you're not seeing it on screen. At low cost and low and cold audiences, you can get away with doing something like a webinar.
    Now with a webinar or a masterclass or an evergreen funnel, the reason you can get away with a cold audience is because it's low cost. If you are trying to sell something really high cost to a cold audience, you are not going to be able to just give them a one hour webinar and that be the answer and that fix it and that sell it.
    That isn't going to happen [00:11:00] because as we all know, we need to build that know, like, and trust factor. And the higher the cost, the higher we need to build that trust, the higher we need People in our world that go, you definitely do know what you're talking about and I can trust that you're going to deliver.
    However, when it's lower cost, we don't need to build that quite as high and quite as much. So bottom corner, if you've got a low cost offer and you have a cold audience, then doing something like a webinar or an evergreen funnel could work really well for you. Then let's go to the other extreme. Let's say you are doing something that is high cost and you have a warm audience, something like a bootcamp, a challenge.
    Or something where like a paid workshop would work really well. So these are the things that I tend to use. I have a warmer audience now, even if they're not super, super warm. If you are known for the thing and they've only just come into your world, but they can [00:12:00] see that you have lots of experience, you've spoken in lots of places, you are known for this, then that helps warm them, warm them up quicker.
    But for me, when I'm doing a challenge or a boot camp. Someone needs to spend some time with me in order to go, okay, we can definitely trust her. She knows what she's talking about, and therefore we are willing to pay the investment of the higher thing. The chances of me selling my program on a webinar, even with a warm audience, might be harder.
    They need a bit more convincing. So like I said, in the bottom left hand corner, we've got. The webinar for low cost offers and cold audiences, and in the top corner for warm audiences and high cost. We have got things like boot camps and challenges. So now let's look at the other two boxes. So the first box is a warm audience and a low cost offer.
    Well, technically at this point you could [00:13:00] do a webinar that would be easy, that would work really well. But one of the things that often comes up in this box that I've shared in this box is things like mini workshops because you don't need to spend quite so long on it. Or things like an open house for a membership, when you have a membership, when you have a warm audience and it's a low cost ish offer 'cause it's a membership.
    Something like an open house can work really, really well because you need a warm audience to be at the point where they're just making the decision to join your membership or not. Then in the other corner, in the cold and high cost, what do we put in there? Well, what we need to do here is we have a cold audience that don't know, like and trust us, and we have a high cost product that requires a high trust in order for someone to hand over the money.
    So we are going to have to work a whole lot harder in this space. You could again put things like challenges and [00:14:00] boot camps into that space. There are some cold audiences that would work depending on the length of time. But one of the things I would suggest, or a couple of options you've got here is either a much longer.
    Bootcamp or challenge. So sometimes people do things like 30 days or 90 days because you are really building up that trust and that know, like, and trust factor at that point. Or the other thing that you could do is you could put on something like a summit. Or an in-person event. Now, I know I don't talk a lot about in-person events alongside online businesses, but they can work really well, especially when you need to build that trust factor quickly.
    Things like summits, again, you are bringing a cold audience, but because you are running the summit. You are running a multi-day online event like I did a couple of years back. You are building that trust factor really quickly and they're spending a big chunk of time with you during the summit. They're seeing your face a lot.
    They're seeing the other experts that you are [00:15:00] bringing in, and that can effectively really help fast forward that know, like, and trust factor. So let's recap that whole matrix. Now, if you have a low cost offer and a cold audience. The best thing that you can do is a webinar or a masterclass. If you have a high cost offer and a warm audience, then something like a bootcamp or a challenge would work really, really well for you.
    If you have a low cost offer and...
    18 min

About Your Dream Business

From the publisher's feed

Hi! I’m Teresa if you are a business owner who is striving to build a business and life you dream of on your own terms and doing something you love then this is the podcast for you!

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