Build That Business

Build That Business

By Lindsay van HarsselBusinessEntrepreneurshipMarketing
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Build That Business episodes

  • 95: The Missing Link: Why Word-of-Mouth Alone Won’t Grow Your Business

    Think you don’t need sales skills because you get all your business from word-of-mouth? It might be time to think again. In this episode of the Build That Business podcast, we’re unpacking why referrals alone aren’t enough to sustain and grow your business—and how mastering your sales process can change everything.

    Here’s what we’ll cover:

    • Why relying solely on referrals is a risky strategy that can leave your business vulnerable.
    • How failing to convert referrals could harm your reputation with referrers.
    • The power of pairing referrals with a seamless sales system to amplify your growth.
    • Actionable steps to future-proof your business and thrive, no matter what.

    Plus, I’ll share all the details about my new program, Booked to Banked™, created for wedding pros ready to master their sales systems, close more clients, and take control of their growth.

    If you’ve ever felt like there’s a missing link in your business—or wondered why your referrals aren’t turning into consistent bookings—this episode is for you. Tune in, and let’s take your business to the next level!

    Links Mentioned:
    Join the waitlist for Booked to Banked™ and get exclusive access and bonuses:
    👉 LindsayJWilliams.com/BTBWaitlist

    18 min
  • 94: When Compliments Turn Into Clients: The Power of Sales Skills

    When Compliments Turn Into Clients: The Power of Sales Skills

    Do you ever feel like your work should speak for itself? That your beautiful designs, stunning florals, or flawless events should naturally bring in the bookings? You’re not alone, many wedding pros feel the same way. But here’s the truth: while your work might get you noticed, it’s your sales skills that get you booked.

    In this episode, we’re breaking down how to turn those “Your work is amazing!” compliments into actual paying clients. I’ll share actionable strategies to:

    • Move past the mindset of “my work speaks for itself.”
    • Guide potential clients through the decision-making process with confidence.
    • Avoid common pitfalls that might be holding you back, like overloading leads with information or not clearly defining the next step.

    Plus, I’ll tell you why sales doesn’t have to feel pushy or uncomfortable, it’s about creating clarity and connection. I’ll also share a personal story from my own wedding planning experience that perfectly illustrates the power of a thoughtful, seamless sales process.

    🎉 Special Announcement: The waitlist for my brand-new program, Booked to Banked™, is now open! If you’re ready to master your sales process and confidently book more clients, head to LindsayJWilliams.com/BTBWaitlist to snag your spot and learn about the exclusive bonus for waitlisters.

    Tune in, take notes, and let’s start turning those compliments into clients… because pretty work is just the beginning.

    23 min
  • 93: Not a Natural at Sales? Here’s Why You Don’t Need to Be and How Sales Skills Can Be Learned by Anyone

    Do you ever feel like sales just isn’t your thing? Maybe you’ve convinced yourself you’re not outgoing enough, not persuasive enough, or just not a “natural salesperson.” If so, you’re not alone—but I’m here to tell you that sales isn’t about having a certain personality or being born with a gift. It’s a skill anyone can learn.

    In this episode, I’m sharing my personal journey—from struggling with a stutter to achieving a 96% close rate in my wedding business—and how I discovered that sales is all about strategy, not personality. We’ll break down the unique strengths that come with NOT being a “typical” salesperson, and how those traits can actually give you a massive advantage.

    You’ll learn:
    ✨ Why listening and empathy are two of the most powerful tools in sales.
    ✨ How introverts excel at building deeper, more meaningful connections.
    ✨ Why thoughtful, patient decision-makers create the best client experiences.
    ✨ The importance of delivering what you promise and how it sets you apart in an industry focused on flashy, over-the-top moments.

    Plus, I’ll introduce actionable steps to help you start learning and practicing sales strategies that feel authentic and effective.

    If you’re ready to turn sales into a skill you feel confident about, tune in now!

    💡 Don’t forget: The waitlist for my new program, Booked to Banked, is officially open! Head to LindsayJWilliams.com/BTBWaitlist to be the first to know when it launches.

    21 min
  • 92: Sales Isn’t Just About Smooth Talking: How to Improve Every Step of Your Sales Cycle

    Have you ever thought, “If I could just be a little smoother during consultations, I’d book more clients”?

    The truth is, sales success isn’t just about being charismatic or nailing the pitch—it’s about mastering your entire sales cycle. From getting noticed in the discovery phase to closing with confidence, every step matters.

    In this episode, we’re breaking down the six phases of the sales cycle and showing you how small improvements at each stage can lead to big results. You’ll learn:

    ✅ How to stand out and attract more inquiries in the discovery phase
    ✅ The secret to turning inquiries into consultations during the connection phase
    ✅ How to structure consultations to build trust and showcase your unique value
    ✅ Why optimizing your process can lead to thousands in additional revenue (we’re talking $20K+!)

    If you’re only focused on the consultation, you’re missing the bigger picture. Tune in to learn how to fix the “kinks” in your sales process and create a smoother system that turns more leads into bookings.

    🎙️ Ready to transform your sales strategy? Hit play now!

    25 min
  • 91: More Leads Won’t Fix Your Sales Problem: Stop Pouring Into a Leaky Bucket

    🎙️ More Leads Won’t Fix Your Sales Problem: Stop Pouring Into a Leaky Bucket

    Think you just need more leads to hit your sales goals? Think again. In this episode of The Build That Business Podcast, we’re tackling a common misconception in the wedding industry: that more leads automatically mean more bookings.

    I’m diving into the real issue—your sales process. If you’re losing leads after the consultation or being ghosted after great conversations, it’s time to patch the leaks in your sales bucket. I’ll walk you through:
    ✅ The difference between sales and marketing—and why you need both.
    ✅ How to identify weak points in your sales process (high no-show rates, low engagement, or ghosting).
    ✅ Actionable strategies to tighten your process, close more deals, and turn leads into paying clients.

    If you’ve ever wondered why your calendar is booked but your bookings aren’t growing, this episode is for you. Stop wasting time and resources on generating more leads—let’s fix the process and start closing the ones you already have.

    🔔 Tune in now and take the first step to plugging those leaks and building a stronger, more profitable business!

    👉 Don’t forget to subscribe, leave a review, and tag me on Instagram @MsLindsayJWilliams—I’d love to hear your takeaways! 💬

    Ready to build a sales process that works? Let’s do this! 🚀

    29 min
  • 90: Using scarcity & urgency to persuade couples to take action at wedding shows (even if the timing isn’t right for your services yet).

    Welcome to another episode of the Build That Business Podcast! I’m your host, Lindsay J. Williams, and today we’re diving into a highly requested topic: using urgency and scarcity to persuade couples to take action at wedding shows, even if they think the timing isn’t quite right for your services yet.

    In this episode, we’ll cover:

    • Understanding Urgency and Scarcity: Learn the difference between these two powerful strategies and how to use them effectively at wedding shows.
    • Real-Life Scenarios: Practical advice on what to say when couples tell you they’re not ready to book yet, including how to secure future appointments and lock in show specials.
    • Visual Aids and Availability Charts: Tips on using visual timelines and availability charts to create a sense of urgency and guide couples through their planning process.
    • Flexible Booking Options: How to offer flexible booking options that reduce risk for couples and increase your chances of securing a booking.
    • Building a Sense of Community: Techniques for keeping couples engaged and excited about working with you long after the show is over.
    • Door Busters and Early Bird Incentives: Creative ideas to light a fire under attendees and encourage immediate action.

    Tune in to discover how to turn “we’re not ready yet” into your biggest opportunity. Let’s fill up your calendar now and ensure couples get the best possible service for their big day.

    Don’t forget to subscribe, leave a review, and reach out to me on Instagram @MsLindsayJWilliams with your experiences and questions.

    Until next time, keep building that business!

    17 min
  • 89: How to attract your ideal customers at wedding shows (yes, even if you serve a high-end clientele)

    Welcome to Episode 88 of The Build That Business Podcast! In this episode, your host Lindsay J. Williams challenges the belief that high-end clients don't attend wedding shows and shares expert strategies to help you attract your ideal customers at these events.

    Episode Highlights:

    • Busting the myth: Why high-end clients do attend wedding shows
    • Understanding the diverse reasons couples attend wedding shows
    • Creating an immersive and engaging booth experience
    • The importance of pre-show marketing and clear calls to action
    • Inviting your own audience to ensure your ideal clients are there
    • Leveraging paid ads and personalized invites for maximum impact

    Listen now and take the first step towards attracting your ideal customers at wedding shows!

    19 min
  • 88: How to Turn Couples’ Obsession Over Snagging a Deal at Wedding Shows into Your BIGGEST Money Maker

    Welcome back to the Build That Business Podcast! I’m your host, Lindsay J. Williams, and today we’re diving into the world of wedding shows and how to transform the inevitable hunt for deals into your biggest moneymaker.

    In this episode, we’ll explore:

    • Understanding the Deal-Driven Mentality: Why couples flock to wedding shows seeking deals and how to leverage this mindset to your advantage.
    • Defining a Show Special: What a show special is (and isn’t), and why it’s more than just a discount.
    • Creating High-Value, Low-Cost Offers: Tips on crafting irresistible offers that provide high value to couples without breaking your bank.
    • Adding Value vs. Offering Discounts: Why adding value enhances your brand and attracts the right clients.
    • Maximizing Your Show Special: Strategies to promote and maximize the impact of your show special, driving immediate action from attendees.

    This episode is packed with actionable insights to help you capitalize on the deal-hunting craze at wedding shows. Get ready to turn this common challenge into your biggest opportunity!

    Tune in, and let’s keep building those businesses! Don’t forget to share your show special ideas with me on Instagram @MsLindsayJWilliams.

    13 min
  • 87: Are Wedding Shows Right For YOUR Business? NICHE Specific Show Strategies.

    Are wedding shows the right fit for your unique wedding business? Many niche vendors often feel out of place at these events, but the truth is, wedding shows can work for everyone with the right strategies! In this episode, we dive deep into how different types of wedding vendors can maximize their presence and success at wedding shows.

    Join us as we explore:

    • Non-Traditional Wedding Vendors: Learn creative tactics to pique curiosity and draw in potential clients, even if your services aren’t the typical ones couples seek out.
    • Highly Saturated Markets: Discover the power of pre-show marketing and personal storytelling to stand out from the crowd when you’re one of many.
    • High-Ticket Vendors: Shift your expectations and focus on the value of fewer, but more lucrative, bookings. Understand what your luxury clients value and tailor your approach to meet their desires.
    • Timeline-Specific Vendors: Whether you’re the first or last on the wedding planning checklist, we’ll discuss how to communicate your importance and secure future business through effective show strategies.
    • Sensitive Service Providers: Find out how to create a comfortable and discreet environment for potential clients, offer extended show specials, and use subtle follow-up techniques to connect with couples who may feel shy about booking your services on the spot.

    We’ll provide actionable insights and practical tips to ensure that your next wedding show is a resounding success, no matter your niche. Tune in and transform your approach to wedding shows!

    42 min
  • 86: Never Again: 5 HUGE Wedding Show Mistakes to Nix for Your Next Show

    In this episode of The Build That Business Podcast, host Lindsay J. Williams shares invaluable insights into common mistakes to avoid at wedding shows. If you've ever left a show feeling like it was a waste of time and money, this episode is a must-listen. With over a decade of experience in the wedding industry, Lindsay guides you through what NOT to do, helping you navigate the wedding show scene with confidence and strategy.

    Here's what you'll learn:

    • Fundamental Truths: Lindsay lays out three essential truths about wedding shows, setting the stage for a discussion on common mistakes and how to avoid them.
    • Mistake #1: Giveaways and Raffles: Discover why relying on giveaways and raffles to collect names and emails is a flawed strategy, and learn how to shift your focus to scheduling appointments instead.
    • Mistake #2: QR Codes: Lindsay explains why QR codes can hinder rather than help your efforts to connect with potential clients at wedding shows and offers a better alternative.
    • Mistake #3: Poor Booth Layout: Learn why putting all your best materials out front can create a barrier between you and potential clients and how to create a more inviting booth layout.
    • Mistake #4: Information Overload: Lindsay discusses the pitfalls of giving away too much information at wedding shows and offers a more effective approach to sharing details about your services.
    • Mistake #5: Not Scheduling Appointments: Lindsay emphasizes the importance of scheduling appointments at the booth and explains why it's crucial for maximizing your success at wedding shows.
    • The Biggest Mistake: Overlooking Pre-Show Marketing: Discover why pre-show marketing is essential for success at wedding shows and learn how to leverage it effectively to ensure attendees are excited to meet you.

    By avoiding these common mistakes and implementing Lindsay's strategies, you'll be equipped to make the most of your next wedding show and turn leads into booked weddings. Don't miss this episode of The Build That Business Podcast—subscribe now and take your wedding show game to the next level!

    16 min

About Build That Business

From the publisher's feed

What if the most important investment you ever made in your business had nothing to do with your business?

Build That Business is the podcast for the entrepreneur who is done playing…

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