Matt Giggs - top agent and coach. Matt starts off by hitting the audience with why agents should NEVER negotiate on fees. Remember we are the one of the only industries in the world where you only get paid at the end of the transaction!

Matt argues you should focus on the things that you can control, and not waste time on things you can't. He highlights that you should spend a proportion of each day listening to podcasts, or anything that lifts you up and puts you in a great headspace including Les Brown - https://www.youtube.com/watch?v=tOv8E4ifVWY

Matt also advocates disconnecting from tech early and ensuring your morning routine is in place. He highlights, again, that listening to podcasts, comedy, anything to lift you energy and DON"T read your emails and texts first thing.

Tech - Matt highlights putting in place tech that allows agents to do their job and take away the mundane and this will be poignant when choosing your CRM.

Matt also highlights the importance of trusting yourself and trust your gut. Your intuition should always drive you. Don't always try and do things for other people. Your inner voice is your core values and your beliefs.

Matt's productivity hack is to set one goal a day that will move your closer to your goal.

His book of choice is Atomic Habbits, by James Clear (the same as Simon Gates) regarding agents linking rabbits to get to their end goal.

Socials - Matt picks Trevor Kearney https://www.instagram.com/superprimesurrey/

Matt finishes with the Secret to success is your core values. You have to work with them and ensure they play a part in your day to day journey.

Matt can be found at https://www.linkedin.com/in/mattgiggs

Nat, who has been in the industry as an estate agent and supplier for 35 years shares some nuggets from his years on the front line. A big fan of proptech, Nat offers listeners free use of his ValPal tool for two weeks via this link - https://landingpage.angelsmedia.co.uk/vp-free-trial/

Nat believes that there will be consolidation in proptech in the next 5 years and highlights the importance of prospecting, prospecting and prospecting. He advises that you can set up certain rules in his inbox so that he doesn't become distracted from his and your main task - prospecting.

Nat also shows the importance of listening, repeating back and clarifying. His favorite book for estate agents is, How to win friends and influence people - Dale Carnegie. Nat highlights that in order to win clients, you need to ask great questions and speak 10% of the time. "Don't be the usual salesman".

Best people to follow in our industry: https://www.instagram.com/ryanserhant/?hl=en

Nat's property Natter: https://www.estateagenttoday.co.uk/community/personal-profile/283-nat-daniels

Simon Gates has become one of the best known names in estate agency over the past few years. From his background as a world class agent, to becoming THE marketing go to (especially for Direct Mail campaigns). In this episode Simon shares some absolute gold including free online tools that will set you apart from the competition, books he has read that has changed the path he is on, to best practice that you can immediately implement into your estate agency business such as setting up a Linktree.

Chrome Extensions for Rightmove:

PATMA - https://www.patma.co.uk/page/property-tools-browser-extensions/

Address Helper For Rightmove - https://chromewebstore.google.com/detail/address-helper-for-rightm/lifjjkbfffnigehemaibfklomnbklmad?hl=en-GB

Property Data - https://propertydata.co.uk/browser-extension

GoFullPage - https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl

Propbar - https://chromewebstore.google.com/detail/propbar-property-data-enh/pccbghdfdnnkkbcdcibchpbffdgednkf?hl=en-GB

Contact Simon on https://linktr.ee/Gatesy91