Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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TEDNext: ted.com/futureyou

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Beloved Harvard Business professor Frances Frei and her wife, CEO and bestselling author Anne Morriss, pull back the curtain on leadership advice that's typically reserved for their exec-level clients. This show offers listeners a chance to sit down with two of the top leadership coaches in the world to help solve everyday organizational challenges—big and small. Each week, Frances and Anne host unfiltered conversations with a handful of guests that tackle unique work challenges. Drawing from their work advising companies that have confronted the toughest of workplace situations (Uber, Riot Games, and WeWork), this wise duo is bringing their practical, battle-tested tools to the masses. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

Interested in learning more about upcoming TED events? Follow these links:

TEDNext: ted.com/futureyou

Hosted on Acast. See acast.com/privacy for more information.