Nai’a is a product operations manager at an education technology company that has gone through a major restructuring. With a shifting team and a brand new manager, she struggles to make sure her colleagues recognize the value of her work and what she needs to continue achieving success in her role. Anne and Frances help Nai’a reframe her mindset to be around approaching the situation with curiosity rather than judgment, effectively communicating her needs, and seeing her manager as a collaborator.

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David and his brother have co-founded a non-profit helping Black youth in Miami… but David still has a full-time job. Wanting to turn his passion project into paid, full-time work, David asks Anne and Frances how he can grow his organization without losing his energy. After, Anne and Frances share strategies for fundraising and approaching non-profit work like an entrepreneur.

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Teresa is the head of strategy at a small food startup, and she's having trouble balancing her desire to think things through with the fast-paced decision-making her role requires. After she shares stories of the collateral damage from the startup’s quick choices, Anne and Frances help Teresa reframe her concerns and discuss how the problem isn’t necessarily about speed, but trust.

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Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands.

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Beloved Harvard Business professor Frances Frei and her wife, CEO and bestselling author Anne Morriss, pull back the curtain on leadership advice that's typically reserved for their exec-level clients. This show offers listeners a chance to sit down with two of the top leadership coaches in the world to help solve everyday organizational challenges—big and small. Each week, Frances and Anne host unfiltered conversations with a handful of guests that tackle unique work challenges. Drawing from their work advising companies that have confronted the toughest of workplace situations (Uber, Riot Games, and WeWork), this wise duo is bringing their practical, battle-tested tools to the masses. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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