The most played episodes among Podcast App listeners.

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   Number 1: Neil Hoyne: Data, AI, and the Human Side of Strategy

   When every leader is being told to “have an AI strategy,” where do you actually start? Neil Hoyne—Google’s Chief Strategist and author of Converted—joins Jennifer Colosimo to reframe the conversation around what really drives growth. Drawing on two decades in rooms with CEOs, boards, and frontline teams, Neil explains why the first question isn’t which AI model to buy, but what business problem you’re trying to solve and how you’ll deploy limited resources to capture real opportunities. He talks about the psychology of data—why even the most sophisticated leaders override it, how metrics get weaponized into sales pitches, and what it takes to build disciplined experimentation instead. Neil also shares how to reconnect spreadsheets to the human stories behind them, design standards for “how much data is enough,” and use AI as a tool in service of clear strategy rather than a shiny object that drives it. AI Transformation and the Human Imperative: https://resources.franklincovey.com/c/tlg-ai-transformation-human-imperative?x=j4G37p&lb-mode=overlay As a global leadership and organizational performance partner, we give strategy the human edge™. For 40 years, FranklinCovey has helped tens of thousands of leaders, teams, and organizations around the world achieve breakthrough results and transform how they execute strategy at scale.To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

   September 08, 2026·40min
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   Number 2: Chris Voss: Empathy, Understanding, and Leading Through Change

   When leaders roll out change, they often push harder on the message instead of pausing to understand why people are resisting. In this episode, Chris Voss—former FBI hostage negotiator and author of Never Split the Difference—returns to On Leadership to explore how empathy and understanding fuel real collaboration in times of uncertainty. Chris explains why the human needs for safety, agency, and feeling understood are just as critical in the conference room as they are in a negotiation. He shows how leaders can “go slow to go fast” by articulating what their people are thinking, using tools like the accusations audit, and shifting from “being heard” to helping others feel heard. Along the way, he offers practical language and mindsets leaders can use to lower resistance, build trust, and move teams forward—even when they can’t offer certainty about the future. We built an experience that we want you to be a part of. You can find it at https://leaddifferent.ai/. Come ask us the leadership questions that AI can't answer. Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations. Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®. Never Split The Difference has introduced millions of readers around the world to Chris's negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences. The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers. Learn from Chris Voss and The Black Swan Group: Negotiation training and resources: https://www.blackswanltd.com/?utm_source=youtube&utm_medium=social&utm_campaign=franklincoveyonleadership In-person and live training: https://www.blackswanltd.com/live-events?utm_source=youtube&utm_medium=social&utm_campaign=franklincoveyonleadership Online negotiation training: https://www.blackswanltd.com/online-negotiation-classes?utm_source=youtube&utm=social&utm_campaign=franklincoveyonleadership As a global leadership and organizational performance partner, we give strategy the human edge™. For 40 years, FranklinCovey has helped tens of thousands of leaders, teams, and organizations around the world achieve breakthrough results and transform how they execute strategy at scale.To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

   September 24, 2026·33min
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   Number 3: Kat Cole: Growth, Disruption, and the Habits of Extraordinary Leaders

   How do you lead through constant disruption without losing sight of people, purpose, or performance? In this episode, Kat Cole—CEO of AG1, former president of Cinnabon, and longtime operator and investor—joins Jennifer Colosimo to share the pivotal moments that shaped her philosophy of leadership. Kat reflects on rising from restaurant hostess to executive, turning Cinnabon around after the Great Recession, and steering franchise and hospitality businesses through COVID when revenue evaporated overnight. She explains why “being clear-eyed” about what’s broken, focusing on what truly matters, and being willing to take unpopular actions are essential in volatile times. Kat also talks about the beliefs great leaders hold about people, how they balance optimism with realism, and the everyday habits—listening, taking action, seeking feedback, and growing on purpose—that allow them to build trust, unlock potential, and create opportunity in any environment. From Shock to Strategic Advantage: How Leaders Convert Disruption Into Opportunity: https://resources.franklincovey.com/c/tlg-convert-disruption?x=j4G37p&lb-mode=overlay As a global leadership and organizational performance partner, we give strategy the human edge™. For 40 years, FranklinCovey has helped tens of thousands of leaders, teams, and organizations around the world achieve breakthrough results and transform how they execute strategy at scale.To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

   August 25, 2026·40min
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   Number 4: Erica DeBoer: Clarity, Stewardship, and “Brilliance at the Bedside”

   What does effective leadership look like when every decision can affect a patient’s life? In this episode, Erica DeBoer, Chief Nursing Officer at Sanford Health, joins Jennifer Colosimo to share how she leads 11,000 nurses and 55,000 team members across one of the nation’s largest rural health systems. Erica describes her philosophy of stewardship, why leadership is less about having all the answers and more about creating the conditions for great decisions, and how she keeps “brilliance at the bedside” at the center of every choice. She explains why clarity matters more than certainty, how Sanford’s high-reliability journey and SAFE (Sanford Accountability for Excellence) framework guide communication, and practical ways she equips frontline teams to speak up, solve problems, and focus on what matters most. Along the way, she highlights simple practices—like huddles, repeated messaging, and visible presence—that build trust, strengthen engagement, and improve both the employee and patient experience. Rethinking the High-Turnover Hospital: https://resources.franklincovey.com/c/tlg-rethinking-the-high-turnover-hospital?x=j4G37p&lb-mode=overlay As a global leadership and organizational performance partner, we give strategy the human edge™. For 40 years, FranklinCovey has helped tens of thousands of leaders, teams, and organizations around the world achieve breakthrough results and transform how they execute strategy at scale.To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

   August 18, 2026·28min
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   Number 5: Ryannon Frederick: Human-Centered Leadership in Healthcare

   How do you lead transformation in an environment where the stakes are life and death and “the way it’s always been” feels hardwired? In this episode, Ryannon Frederick, Chief Nursing Officer at Mayo Clinic, joins Jennifer Colosimo to talk about what human-centered leadership looks like in practice. Ryannon shares how she pushes herself and her teams beyond incremental change by borrowing ideas from outside healthcare, challenging limiting beliefs, and using “imagine a world where…” prompts to unlock big thinking. She describes Mayo’s “for nurses, by nurses” approach to innovation, why the people closest to the work are best positioned to spot opportunities, and how pairing frontline clinicians with non-clinical experts sparks new solutions. Along the way, she highlights the daily behaviors that build trust, psychological safety, and engagement across 26,000 nurses—and why the toughest leaders she’s worked for ultimately helped her grow the most. The views expressed in this interview are those of Ryannon Frederick and do not reflect the views of their employer. Caring for the Caregivers: https://resources.franklincovey.com/c/tlg-caring-for-the-caregivers?x=j4G37p&lb-mode=overlay As a global leadership and organizational performance partner, we give strategy the human edge™. For 40 years, FranklinCovey has helped tens of thousands of leaders, teams, and organizations around the world achieve breakthrough results and transform how they execute strategy at scale. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

   July 14, 2026·34min
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