Season 2, Episode 11 of the Owner Occupied podcast with Peter Lohmann & special guest Matt Tringali. In this episode we discuss:

(00:00) - Intro

(01:40) - Matt’s background and career

(03:30) - How many units were you at when you merged with Home Vault?

(04:30) - Door count vs. Profitability in PM

(06:46) - What is Home Vault?

(09:08) - Is it possible to have a single software and same PMA across multiple states for a company?

(11:30) - Can you share any information about the Home Vault exit?

(15:00) - Found Gen Ad read

(16:40) - Where do you turn to when you want to learn more about the industry?

(23:06) - Can you tell the story behind Better Who?

(26:52) - What was the impulse for you to pivot into services?

(34:36) - What is some low hanging fruit for PM’s to improve their business?

(36:16) - Appfolio Stack Ad read

(37:54) - Where did you get the idea to help grow the platforms of PM’s through Better Who?

(40:33) - Is there some result you’d like to see that shows the industry is improving?

(41:15) - What’re your thoughts on customer service in the industry?

(48:03) - What are you most excited about in the industry right now?

(51:22) - How would you advise a small PM business owners to improve their marketing and grow their business?

(57:27) - How can people learn more about you online?

Learn more about Matt Tringali & how to connect with him here:

Matt on Facebook

BetterWho

BetterWho Facebook group

Property Management Remote Team Members Facebook Group

HomeVault

Learn more about Peter Lohmann & how to connect with him here:

Follow Peter on Twitter

Join Peter’s Newsletter

Visit Peter’s Website

RL Property Management

Mentioned in this episode:

Jordan Muela’s Profitable Property Management Podcast

ProfitCoach

NARPM Accounting Standards

The World is Flat by Thomas Friedman

Never Lose a Customer Again by Joey Coleman

The Effortless Experience by Matt Dixon

Buildium

Appfolio

Rentvine

LeadSimple

Zapier