When I say your client experience is a lever in your business—I mean it’s the thing that takes you from "pretty pictures" to premium price points and a booked-out calendar.
In this episode, I’m pulling back the curtain on the second lever behind my $200K Fall Challenge: the client experience. And not just the woo-woo version. I’m talking about the details, the systems, the delegation, and the ick-worthy moments that made me swear: never again.
Like that one time a client showed up to a shoot in literal gym shorts. (Yes, really.)
How I went from styling every client myself to bringing on a stylist (and what that changed)Why the right wardrobe is non-negotiable for brand elevation and client resultsWhat my new stylist Kenna did that made me say “Snoopy ears perked”How luxury lives in your details—and how to start there, even if you’re not full glam
The internal climb of chasing big goals, and why the mountain is me (and probably you too)If you’re serious about raising your rates, scaling with integrity, and getting OUT of the stylist-slash-CEO role, this one’s for you.
Timestamps:
00:00 Welcome to The Posers Podcast
00:35 Recap and Introduction to Today's Topic
02:11 Progress Report and Mastermind Reminder
06:28 The Client Experience: A Key Lever
06:42 A Horror Story from the Past
16:03 The Importance of Styling
17:45 Introducing Kenna: The Game-Changing Stylist
22:23 The Impact of Styled Clients
27:36 The Mountain is You: Overcoming Internal Struggles
32:20 Conclusion and Call to Action
🔗 Connect with Jodi:
📸 Website: https://www.j-annephotography.com
📷 Instagram: https://www.instagram.com/j.annephotography
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Tits up, ears open—let’s go build something epic.
And because I always want to give you tools that actually move the needle:
The Posing Method → My signature course that teaches you how to pose the brain instead of the body so you can drop dopamine and oxytocin in the first two minutes of a shoot and completely transform your galleries. https://j-annephotography.com/the-posing-methodPass Platinum → The done-for-you print shop that brings in extra revenue on autopilot. Use https://success.passgallery.com/jodianne-platinum-referral to save $250 when you set yours up.The Mastermind → You can get the early early bird discount and lock in your spot for $1,000 off until October 31st. Join here → https://thej-anneeffect.mykajabi.com/offers/FRVipR9V?coupon_code=EARLYBIRDOr if you want to chat first, book a call with me here → https://calendly.com/j_anne/mastermind-clarity-call