Introduction: The podcast discusses inspiring, empowering, and creating a mission-driven leadership team.

Guest Introduction: Samantha Olsen, lead of the client success department, is the guest, and she and the host, Kayla, work together in the office.

Leadership Team Background: Samantha and Kayla are both on the leadership team, emphasizing the importance of teamwork and collaboration.

Code of Honor: Setting up a leadership team involves establishing a code of honor to guide the team's actions and decisions.

Delegation: The podcast highlights the significance of having a leadership team to share responsibilities, allowing the salon owner to focus on business growth.

Personal Experience: Samantha shares her experience of joining the leadership team and how it positively impacted her confidence and role within the company.

Mission Statement: The discussion delves into the importance of a salon having a clear mission statement and ensuring team members align with it.

Hiring Process: The podcast suggests incorporating mission statement discussions during the hiring process to assess alignment with the salon's goals.

Empowering Team Members: Encouraging team members to create their own mission statements and align them with the salon's mission fosters a sense of purpose and connection.

Tools for Empowerment: The podcast concludes with insights on empowering the leadership team, including one-on-one discussions, love language understanding, and fostering a culture of learning from mistakes.

Introduction to the Podcast:

• Kayla Swanson, host of the Profitable Saloner Podcast, introduces Mandy Maka, a salon owner and educator with over 22 years of experience.

Mandy's Background:

• Mandy owns a recognized salon company in Seattle and has been an educator for Redkin for over two decades.
• She is passionate about training and mentoring the new generation of Redkin artists.

Definition of Celebrating Wins:

• Celebrating wins goes beyond traditional successes; it includes acknowledging risks, stepping out of comfort zones, and attempting challenging tasks.

Psychology Behind Celebration:

• Celebrating wins triggers the release of endorphins, fostering a positive mindset and creating a foundation for learning from experiences.

Importance of Celebrating the Process:

• Recognizing the effort and process, even if the desired outcome isn't achieved, helps individuals focus on gratitude and learning rather than self-criticism.

Building a Positive Team Culture:

• Daily rituals, like morning greetings focused on celebrating small achievements, contribute to building a positive team culture.

Impact on Employee Performance:

• Celebrating wins, no matter how small, has a profound impact on employee performance, leading to self-correction and a more positive attitude.

Individualized Celebrations:

• Tailoring celebrations to individual preferences fosters a culture of understanding and support, empowering team members to take risks.

Cultivating Personal Celebratory Habits:

• Cultivating a habit of celebrating personal wins, no matter how minor, contributes to a positive mindset and personal growth.

Creating a Ripple Effect:

• Celebrating wins within a team creates a ripple effect, influencing the culture of the entire salon and contributing to the success and retention of team members.

The podcast discusses the importance of retaining clients and employees for organizational success.

Joey Coleman, the guest speaker, emphasizes the power of remarkable experiences in driving client and employee retention.

He introduced a methodology called "Never Lose an Employee Again," focusing on the first hundred days of an employee's experience.

The challenge of retaining quality and talented employees is highlighted, especially in industries like salon ownership.

The employee journey is divided into phases, starting from the assessment phase during recruitment to the accomplished phase when goals are achieved.

The initial days are crucial for making a positive impression on new employees, ensuring they feel welcomed and valued.

A buddy system is recommended to foster camaraderie among employees, making it harder for them to quit if they have friends at work.

The podcast emphasizes the need for salon owners to care about their employees as much as they care about their clients.

Building connections and understanding employees' goals contribute to creating a positive work environment.

The importance of personalized and intentional efforts in building relationships with both clients and team members is highlighted for long-term loyalty and success.

1. Unleashing Success: Explore the correlation between team empowerment and business millionaire status.
2. Hosts Unveiled: Kayla Swanson leads a conversation with Lindsay Haney, delving into her journey from hairstylist to med spa owner.
3. Evolution of Success: Lindsay shares her transformation from a stylist to a med spa owner in Austin, Minnesota.
4. Invest for Impact: Stressing the vital role of personal and professional development in achieving entrepreneurial goals.
5. Leadership Investments: Discover the crucial decisions in investing in leadership skills and community engagement.
6. Pandemic Chronicles: Navigate the challenges faced during the pandemic and the valuable lessons derived.
7. Life's Pivot: Lindsay's profound shift as a single mom and the drive to secure a brighter future for herself and her team.
8. Cultural Blueprint: Emphasis on cultivating a positive salon culture through core values, clear vision, and regular reviews.
9. Development Dynamics: Lindsay underscores the impact of personal development on salon culture and overall success.
10. Risk, Support, Thrive: Learn about the significance of taking risks, building a strong support system, and prioritizing mental health for entrepreneurial triumph.

1. Importance of building a leadership team within a business or salon for success.
2. Emphasizing the significance of having crucial people and relationships in one's life.
3. Transitioning from being a hands-on worker to effectively managing and leading a team.
4. Hiring passionate individuals committed to the job, not just for the sake of having a position.
5. Crafting job postings that reflect the uniqueness and direction of the company.
6. Inspiring team members to step up and take on leadership roles.
7. Continual personal growth and development as an essential aspect of leadership.
8. Delegating tasks without imposing rigid guidelines, allowing for individuality within set goals.
9. Fostering an environment where employees feel ownership of their roles.
10. Shift in focus from clients/customers to prioritizing the growth and care of the leadership team.

1. Podcast Focus: The podcast discusses the challenges business owners face, specifically the feeling of wanting to quit and offers advice on navigating these difficult moments.
2. Guest Introduction: Kayla, the host, engages with Jason, focusing on the theme of wanting to quit a business when it becomes overwhelming.
3. Falling Out of Love with Business: Jason emphasizes the common disillusionment business owners face, debunking the myth of effortless success and discussing the need to reignite passion for one's business.
4. Purpose and Risk-Taking: Jason shares his purpose in business—discovering his true capabilities through risk-taking and embracing failure as part of growth.
5. The Weight of Responsibility: Jason talks about the weight of responsibility as a business owner, particularly when others' livelihoods are at stake, influencing his decision-making process.
6. Adaptability and Gratitude: Being adaptive and grateful for each day, acknowledging the unpredictability of life and business, is highlighted.
7. Implementing Knowledge: Acknowledgment that many struggling business owners possess the necessary information but struggle with implementation, stressing the importance of taking action.
8. Reframing Stories: Encouragement to edit and rewrite personal narratives, challenging limiting beliefs that stem from past experiences.
9. Community and Mindset Shift: Emphasizing the impact of surrounding oneself with a community that fosters a positive, growth-oriented mindset, steering away from commiseration.
10. Perspective Shift: The importance of flipping perspectives on problems, viewing challenges as opportunities for immense personal and professional growth.

1. Introduction: Kayla hosts the "Profitable Salon owner" podcast, joined by Jade Green, discussing salon productivity.
2. Jade's Background: Jade shares her journey from a trailer park upbringing to traveling the globe, working with top industry players.
3. Career Transition: Moved from headhunting/recruitment to business coaching in Bali and delved into spirituality-business amalgamation.
4. Mindvalley Involvement: Became a Master Certified trainer, worked with Mindvalley, combining business and spirituality teachings.
5. Focus on Productivity: Discussion shifts to productivity, the impact of nutrition on energy levels, and optimizing mental/physical health for productivity.
6. Managing Distractions: Addressing procrastination, identifying permissions we grant ourselves for distractions, and understanding the impact of food choices.
7. Stacking Rewards: Advocacy for time management through rewarding oneself after focused intervals to boost productivity.
8. Influencing Team Productivity: Strategies for salon owners to influence team productivity by fostering vulnerability, understanding their staff's perspectives, and creating psychological safety.
9. Addressing Team Issues: Encouraging open communication with team members about issues like tardiness and finding collaborative solutions.
10. Flexible Solutions: Advising flexibility in work hours based on team members' personal needs to enhance team efficiency and cohesion.

1. Introduction and Background: Host Kayla interviews Stefanie Fox, a salon owner focused on team building and recruitment.
2. Passion for Team Building: Stefanie's enthusiasm for team building stems from valuing the impact on individuals in the beauty industry.
3. Evolution in Leadership: The significance of leaders evolving with industry changes and overcoming resistance for effective team leadership.
4. Data-Driven Approach: Stefanie's inclination toward data, psychology, and seeking information for effective decision-making in team building.
5. People-Centric Business: The importance of prioritizing team and client relationships for overall business success.
6. Playing to Strengths: Advocacy for leveraging individual strengths rather than trying to excel in every aspect.
7. Cultivating Team Culture: The emphasis on hiring individuals who align with the salon's culture and fostering connections among team members.
8. Balancing Work and Life: Acknowledging the need for a supportive work environment considering employees' lives outside of work.
9. Recruitment Strategy: Highlighting the role of marketing in recruiting, understanding the salon's story, and aligning it with the team's preferences.
10. Embracing Change: Stressing the importance of adapting to change and addressing the need for real representations of the salon's culture, especially on social media.

1. The podcast features Kayla and Alicia Soulier, the CEO and founder of Salon Scale, discussing back bar profitability and innovative solutions.
2. The host, Kayla, is joined by Alicia Soulier, the CEO and founder of Salon Scale.
3. Alicia's last name, Soulier, means "true" in French, and she started Salon Scale to address back bar profitability.
4. Alicia's journey began as a salon owner who struggled to make a profit.
5. She identified the back bar as an area with significant waste, much like an open bar.
6. The idea of creating a machine to mix hair color for salons wasn't feasible, leading to the birth of Salon Scale.
7. Salon Scale calculates the cost of goods and helps turn the back bar into a profit center.
8. They discuss the "profitable back bar system" designed to make the back bar a source of revenue.
9. Measuring products at the back bar reduces waste and improves cost management.
10. The podcast emphasizes the importance of clear communication, implementation, and support for salon owners looking to make their back bars profitable.