• Introduction to Flexible Scheduling: Kayla Swanson and Holly Fox discuss the importance of flexible scheduling in the salon industry to keep teams happy and productive.
• Industry Changes: The salon industry has changed significantly, with rising booth rent and a demand for flexible schedules.
• Pandemic Impact: The pandemic has driven a shift towards hybrid work models, influencing salon scheduling practices.
• Employee Retention: Flexible scheduling is crucial for retaining employees who seek work-life balance and control over their schedules.
• Custom Scheduling Options: Salons can implement varied scheduling options to cater to different needs, such as financial goals, family commitments, and personal preferences.
• Lifestyle Scheduling: Lifestyle scheduling prioritizes employees' personal lives, allowing them to attend events and spend time with family.
• Implementation Challenges: Introducing flexible scheduling requires clear communication and boundaries to ensure it aligns with the salon’s operational needs.
• Cultural Benefits: Flexible scheduling positively impacts the salon’s culture by fostering a supportive and understanding work environment.
• Generational Shifts: The upcoming generation values flexibility and work-life balance more than previous generations, necessitating adaptable work policies.
• Continuous Adaptation: Salons must continuously reassess and adapt their scheduling practices to meet the evolving needs of their employees and industry trends.

• Introduction: Host Kayla Swanson introduces guest Cindi Mausehund to discuss handling walkouts and rebuilding salon culture.
• Cindi’s Background: Cindi shares her journey from sales desk to co-owning a salon with 16 team members.
• Experiencing a Walkout: Cindi details the impact of losing 8 team members over several months, reducing the staff to 4 stylists.
• Adjustments: The salon condensed hours and adjusted schedules to maintain a vibrant environment with fewer staff.
• Emotional Impact: Cindi discusses feelings of hurt and betrayal, emphasizing the owner's emotional investment.
• Rebuilding Strategy: Post-walkout, the salon held open Q&A sessions, revised their mission statement, and focused on team communication.
• Hiring for Culture Fit: New hires were chosen based on cultural fit rather than skill level to ensure alignment with the salon’s values.
• Team Involvement: Involving current team members in the hiring process helped integrate new hires and strengthen the team.
• Leadership & Connection: Cindi highlights the importance of staying connected with the team and regularly seeking feedback.
• Final Advice: Cindi advises balancing future goals with enjoying the present, fostering a fun and positive work environment.

1. Introduction to the podcast episode discussing achieving success beyond traditional salon practices.
2. Carla's background as a stylist and her journey into exploring modalities like EFT tapping and coaching.
3. The importance of understanding how our thoughts and emotions impact our professional and personal lives.
4. Exploring the three distinct pillars that can block success: fear, energetic exhaustion, and self-awareness.
5. Strategies for managing fear and anxiety, including recognizing triggers and reframing negative beliefs.
6. Understanding the energetic aspects of our being and how to manifest positive outcomes.
7. Carla shares her personal experiences and insights into embracing self-awareness and overcoming challenges.
8. Encouragement to explore various self-discovery methods, such as therapy, reading, or EFT tapping.
9. Emphasizing the significance of taking proactive steps towards personal growth and embracing the unknown.
10. Acknowledging the transformative power of shifting perspectives and nurturing a deeper understanding of oneself.

Introduction by Kayla Swanson to the topic of sustainability in salons and its profitability.

Interview with Paul and Valorie Tate, founders of Sustain Beauty, discussing their journey into sustainability and its importance in the salon industry.

Emphasis on sustainability not just as energy conservation but also as a performance enhancer and a future-focused strategy.

Examples of sustainable products like eco-friendly color mixers and pigmented lighteners that improve efficiency and profitability while reducing environmental impact.

Discussion on the importance of storytelling and community-building in aligning salon brands with sustainability.

Recognition of the impact of sustainability on both stylist and client recruitment and retention.

Highlighting the role of sustainability in attracting like-minded individuals to salons and building a brand with a strong mission.

Practical tips for salon professionals to integrate sustainability into their businesses, including calculators for cost comparisons and creating branded content.

Testimonial of the positive impact of sustainable practices, such as providing fresh drinking water to communities in need through product purchases.

Encouragement for salon teams to engage in community initiatives and discussions to foster a shared commitment to sustainability.

1. Podcast delving into challenges in the beauty industry.
2. Hosted by Kayla, featuring insights from renowned industry veteran Vivienne Mackinder.
3. Guest Vivienne shares insights from her 40-year career.
4. Vivienne's passion lies in enhancing people's appearance.
5. She emphasizes the importance of discernment and expertise.
6. Social media can create unrealistic expectations for hairdressers.
7. Balancing client desires with professional judgment is crucial.
8. Continuous learning and skill development are essential.
9. Salon owners should foster a culture of education and growth.
10. Gain valuable insights from Vivienne to thrive in the salon business!

1. Introduction: Kayla Swanson discusses the implementation of a system to solve salon team and culture problems.
2. Sponsorship: Sponsored by Salon Scale, a backbar management app designed by salon owners.
3. Guest Introduction: Jason Everett joins the discussion about implementing a "Code of Honor" inspired by Blair Singer's book.
4. Purpose: Exploring how to teach and implement a Code of Honor within a salon team.
5. Importance: Code of Honor fosters unity, solves conflicts, and strengthens organizational culture.
6. Process: Steps include clarifying core values, converting values into rules, and refining them.
7. Impact: Code of Honor ensures consistency, accountability, and adherence to standards.
8. Application: Can be implemented in any organization regardless of size or industry.
9. Challenges: Mistakes include not involving the team in creating the Code, neglecting regular review, and setting unrealistic standards.
10. Conclusion: Emphasizes the transformative power of Code of Honor in improving team dynamics and performance.

Introduction: Kayla Swanson hosts the "Profitable Salon Owner Podcast," sponsored by Salon Scale, discussing salon management and staff support.

Guest Introduction: Kayla invites Carla Anger, a personal growth coach and EFT tapping practitioner, to discuss alternative support methods for salon staff.

Carla's Background: Carla shares her 30-year journey in the salon industry and how personal challenges led her to explore modalities like EFT tapping.

Salon Work Challenges: The discussion delves into the mental and physical toll of salon work, emphasizing the need for self-awareness and self-care.

EFT Tapping Explanation: Carla explains EFT tapping as a technique to disrupt habitual patterns and bring the body to a calmer state.

Tapping Process: The process involves tapping on specific points of the body while acknowledging emotions to achieve emotional balance.

Gentleness and Self-Care: Carla emphasizes the importance of gentleness and self-care, urging listeners to honor themselves and connect with their emotions.

Resources for EFT Tapping: Viewers are encouraged to explore resources like the Tapping Solution app for learning and practicing EFT tapping.

Key Takeaways: The discussion highlights the significance of emotional expression, self-awareness, and gentle self-care in the salon industry.

Closing Remarks: Kayla and Carla thank viewers and invite them to subscribe to the podcast for more insights into salon management and personal growth.

1. SWOT Analysis: Assess your salon's strengths, weaknesses, opportunities, and threats compared to competitors.
2. Competition: The salon industry's competition has increased significantly, including individual stylists and boutique salons.
3. Client Retention: Over 65% of new clients may not return for a second visit, highlighting the importance of retention strategies.
4. Digital Presence: Google remains crucial for attracting new clients, emphasizing the need for a strong online presence.
5. Website Importance: Your salon's website should be visually appealing, informative, and easy to navigate to attract and retain clients.
6. Team Page: A detailed team page on your website builds trust and connection with potential clients.
7. Conversion Funnel: Implementing a conversion funnel guides potential clients from awareness to becoming repeat customers.
8. Retention Strategies: Personalized experiences, consistent service, and attention to detail are crucial for retaining clients.
9. Culture Fit: Assessing if clients align with your salon's culture can enhance overall satisfaction and retention.
10. Continuous Improvement: Regularly evaluate and improve your salon's offerings, digital presence, and customer experience.