Roadmap to Referrals

While the debate rages on as to if an impending recession is headed our way... there are steps you should be taking now to referral-proof your business regardless of a recession. In this episode we talk about why you should referral-proof your business and then I lay out the steps to do it.

You can find all the resources mentioned in this episode on the show notes page at www.staceybrownrandall.com/68.

And make sure to check out our free 5-part training series coming up soon! You will learn so much throughout the 5 weeks of training in just one session per week for 5 weeks. Go to www.staceybrownrandall.com/free to sign up now for this free training!

We are wrapping up our final episode in this rapid fire, 4-part series on the lies people believe about referrals. In this final section, we dive into the lie that says referrals can't be controlled. I already know what you are thinking... and you should listen to this episode to see what I mean.

You can find the resources mentioned in this episode - #067 - on the show notes page at www.staceybrownrandall.com/67.

We are moving right along with busting the lies or myths that people believe about referrals. Up next is the "pay to play" lie. Do you believe that you have to pay, compensate, or incentivize for referrals? Well if you do, then you have fallen for this third lie and in this episode I will unpack it for you.

You can find all of the resources mentioned for this episode - #066 - on the show notes page at www.staceybrownrandall.com/66.

We are continuing our rapid series on the lies people believe about referrals as we tackle the big one in this episode, part 2 of our 4-part series. And what I mean by "big one"... it is the most widely believed lie about referrals and it is rooted in fear. This lie is that we must ask to receive referrals.

You can find the resources mentioned, like Manufactured Referrals Never Work article plus more on the show notes page for this episode at www.staceybrownrandall.com/65.

What you believe impacts what actions you take, behaviors you exhibit and ultimately the success you have. And I want you to have amazing referral success so I need to make sure you don't believe some of the common lies about referrals that have been around forever.

You can find the resources mentioned on the show notes page for this episode at www.staceybrownrandall.com/64.

What does a referral explosion look like for you? I mean really look like? What's the number? Let's find out by following this simple formula. I promise - it only takes simple math with a few calculations.

To download the formula worksheet and other resources mentioned in this episode, visit the show notes page at www.staceybrownrandall.com/63.

If you have followed my teachings or strategies for any length of time then you know the Thank You note is an important part of the referral process. But it is just one part. In this episode we are going beyond the thank you note to create our referral explosion.

You can find the resources and links mentioned in this episode on the show notes page at www.staceybrownrandall.com/62.

Today's episode is all about creating magical moments to turn clients into loyal fans, "superfans" in fact. Pat Flynn, author of the new book titled Superfans: The Easy Way to Stand Out, Grow Your Tribe and Build a Successful Business joins us to discuss how to sprinkle in specific moments into your client experience to create moments that show your clients how much you care.

All resources and links mentioned in today's episode can be found on the show notes page at www.staceybrownrandall.com/61.

As has become tradition, every 10th episode has a member of my family join me to be the guest interviewer asking me your questions. For this episode my husband, Norm Randall, joins me asking questions about my strengths and weaknesses as a business owner, my potential, how I think our kids would describe me, if I'll ever write my next book, and more. Plus I ask Norm a few questions too!

You can find the resources mentioned in this episode on the show notes page at www.staceybrownrandall.com/60.

This is a very special episode - and I haven't done one like this before - but I invited a Growth By Referrals program (GBR) student to share her thoughts on the new version of the program. She provides a comparison of the new version to the old version. Now if you know you aren't interested in ever joining the GBR program, then this may be one episode you decide to skip. No worries, just catch us next Tuesday for episode #060.

All of the links mentioned in this episode can be found on the show notes page at www.staceybrownrandall.com/59.