Chris Voss is the world’s leading expert on negotiation. He’s a former FBI lead international kidnapping negotiator who’s handled some of the most intense, high-stakes situations in the world. He’s the creator of The Black Swan Method®—a powerful approach that takes proven hostage negotiation tactics and applies them to business and everyday life. Chris is the bestselling author of several books, including Never Split the Difference, and he’s taught negotiation at many top universities, including Harvard, Georgetown, and USC.

Chris joined host Robert Glazer on the Elevate Podcast to discuss excellent negotiation, leadership lessons from his career, and more.

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