Joey Coleman is one of the world's leading experts on customer happiness and retention. He is an award-winning speaker at both national and international conferences – competing against New York Times bestselling authors, business leaders, and internet sensations/celebrities. He is also the author of the #2 Wall Street Journal bestseller, Never Lose a Customer Again.

Joey joined host Robert Glazer on the Elevate Podcast to discuss customer retention during the pandemic, how to always keep customers happy and much more.

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