Takeaways:
4:30 - Talking to new people coming in
7:20 - Employee seeing it good only for the owner and not for them (motivating for self interest)
13:00 - How do you provide a different perspective on the same old information
17:15 - Brainstorming together (Leadership team)
19:00 - How do you get someone from knowing to doing it
22:30 - Show Me! (Ask them to demonstrate something so that staff can improve)
Quotes:
“Do you want to be heard or do you want the results?” (Doug Campbell)(5:15)
“Utilize other people on your staff to help communicate.” (Jason Everett) (16:45)
“Your way is boring and dry” (Jason Everett)(17:50)
“Help find your staff motivation and build that bridge for them.” (Doug Campbell)(19:30)
“Ask them to show you so that you can see the gaps and improve on it.” (Jason Everett)(22:30)
“Stop telling them and have them show you!” (Jason Everett)(24:00)
Links Mentioned:
Website: https://highperformancesalon.com
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