Key Takeaways

4:18 Every Business is Different

6:45 Why Do You Need to Know Your Salon’s Value

9:45 Fair Market Value

16:46 How Sellable is Your Business?

Quotes

Doug: 1:36

I think it's just good to be grounded in what a realistic value of your business in. Because again I said, the whole thing, if you're not aware of it, you can't manage it. You can't make it worth more. You can't offer the right people into your company if you don't know what that number is.

Laurel: 4:18

So that's the first thing that's very difficult because every business is different. Every salon is different and because the humans are different, so in how they handle things.

Key Takeaways:

01:50 - The purpose and overview of PPP loans

07:00 - Who qualities for the second round of PPP loans

09:05 - What defines a “quarter” for the PPP loans, the answer might surprise you

12:30 - The importance of having a relationship with a business banker

16:30 - Why having a coach through these times is vital

Quotes:

“More than likely there is going to be some extra cash with this that you can use for other things” - (Doug) (03:15)

This is your opportunity to go to bat with your accountant, with the SBA… to qualify for this second round of PPP”- (Jason) (08:34)

“This is an opportunity to stabilize your business and possibly catapult it into a much better position by later in the year” - (Doug) (16:05)

“Use it for the areas you need to use it for, use it in things that you can invest in the growth of your company.” (Jason) (18:10)

Key Takeaways:

03:55 Learning to question yourself with “what am I truly capable of”

05:43 Discussing the fact that you have to CHANGE yourself in order to LEAD better

06:44 Overview of a customized personal development challenge ran by HPSA

12:02 Going through different vices adults use as “pacifiers” in their everyday life

14:50 The “how to” and physical benefits of taking a daily cold shower

Quotes:

“When people see you are willing to push yourself, willing to take yourself to that next level, it encourages them to do it. ” (03:30)(Doug)

“If I am my biggest problem that sucks, but on the other side it is good news because the only one you can truly change is you.” (05:33)(Doug)

“Publicly accepted pacifiers that we use for our emotional support.” (13:02)(Jason)

“If you cannot give this up for 7 days, there is a bigger problem that you need to look at.” (13:50)(Doug)

“The healthiest high you can possibly be on is when you experience what you’re capable of.” (22:58)(Jason)

Key Takeaways:

04:39 - Gift Card Promotions

09:04 - Dangers of Discounting Down

09:28 - Perks of Valuing Up

11:35 - Pre-book Contests

18:39 - Marketing for January

Quotes:

“And we always say you got to add value, value up. Don't discount down. Don't put everything on 50% off for January to get people in the doors.” (2:49) (Doug)

“I want to tell you that in a digital world, physical things have a big impact.” (15:40) (Jason)

“Literally every single day of January, you should have something that you create to get people to come in the salon.” (19:03) (Jason)

Key Takeaways:

02:08 - What is December In A Typical Salon

03:26 - The Most Important Thing To Sell This December

05:18 - Enjoy December By Staying Healthy

10:02 - It’s Not About The Amount Of Time, But The Presence And Quality

16:08 - Give Your Brain A Minute To Relax

Quotes:

“So if something shows up in your life, usually something else moves out of your life.” (04:45) (Doug)

“It's not about the amount of time you spend with your family, the time you spend for yourself or time you spend at work, it's about the quality of that time. The presence you have in each of those things.” (10:12) (Jason)

“Social media is kind of like people's new coffee.” (12:17) (Jason)

Key Takeaways:

01:10 - It’s The Busiest Time Of The Year

02:42 - What Are The Things To Do To Plan The Holidays For Your Salon Business

03:32 - Biggest Mistakes That Salon Owners Make During Holidays

08:42 - A “Popsicle Sticks” For Conversation Starters

17:12 - Holiday Open House

Quotes:

“I think as a salon owner, one of the biggest things, and the ladies can chime in on this, is controlling the mindset of what are we about, what are we doing about the experience.” (05:59) (Doug)

“I think you just need to find in your environment and your area of what works best. Don't solve a problem that you don't have.” (14:39) (Doug)

“I don't think there's any good rules that come out of anger when you put them in place.” (15:44) (Jason)

Key Takeaways:

07:37 - Shoot Videos That Talk About Promotions Or Special

08:10 - Many Are Still Getting Nervous In Front Of Camera

11:01 - Make  Your Salon Transactions Legally Through Writing

14:42 - Communicating Through Models and Methods

18:05 - Be The Unique Person To Stand Out In Your Local Marketplace

Quotes:

“Are you making some really simple mistakes on taxes that are robbing you from the lifestyle that you deserve to have?” (10:42) (Doug)

“If somebody is not hearing the other person, you want to put a mediator in the middle and control how the conversation goes. What if you use a model? What if you draw a model?" (15:23) (Jason)

“If you're sitting in the middle of the forest with other people and you're sitting in one place, it's really hard to find your way out of a thick forest sometimes. You got somebody from the outside comes in, then all of a sudden it becomes very clear what the path is.” (18:47) (Doug)

Key Takeaways:

05:11 - Goal Of Having A Strong Associate Program

06:48 - Common Mistakes When Building Associate Programs

09:15 - Start Everything By Planning

10:06 - How Does P-A-C-C Improve Your Salon

20:24 - Perfectionist Game VS Installation Game

Quotes:

"All salons are different." (06:38) (Doug)

"Better to be having somebody trained that leaves and somebody that you didn't and stays." (08:18) (Chris)

"That there's a difference between knowing something and being able to do it." (17:48) (Jason)

Key Takeaways:

01:07 - Having Fun Doesn’t Mean Playing Around Work

03:47 - Difference Between Goofing At Work And Having Fun At Work

08:10 - Why Games Are Important To Learn Inside The Salon

13:44 - Create A Fun Environment To Keep The Energy Up

15:16 - Effective Ways To Successfully Operate Your Salon

Quotes:

“If you're doing something, if you can't find a way to have fun doing it, then do something else.” (01:31) (Doug)

“If you love what you do, you'll never work a day in your life.” (01:40) (Jason)

“Your team in the salon are just like children in the sense that they like to be treated like human beings. They don't like to be treated as less than.” (17:12) (Jason)

Key Takeaways:

04:56 - The Best And Worst Employees

07:05 - Relationship Business

08:26 - First Reason Why Your Staff Might Hate You

12:20 - Being Tired Might Get Your Staff Secretly Hate You

15:16 - Being On The Phone All The Time Brings You A Negative Impact

Quotes:

“Everybody is a leader, but a smart leader knows how to bring out the best in other people.” (08:15) (Winn Claybaugh)

“Gratitude is a muscle, it needs to be exercised.” (21:33) (Jason)

“Get back to the original joy, your original why of entering the industry, of wanting to become a salon owner, stay true to what that original reason was, and that brings you the joy. And you better believe, with that joy, that comes along with being a better leader.” (26:27)  (Winn Claybaugh)