Key Takeaways:

5:00 - How business/salon owners are taxed 

8:00 - How to setup your taxes (dividend plan)

13:00 - Capture those that we are spending money on for tax deductions 

15:45 - Emergency Wage Assistance (Canada) + Emergency Business Account (Canada)

18:45 - PPP Loan 

21:25 - Putting our kids on payroll (deduction)

Quotes: 

19:15 - “If you are eligible for the PPP Loan, go out and get it and max it out.” (Bob)

25:30 - “There are compliant CPAs and there are creative CPAs.” (Jason)

Links Mentioned: 

Bob Gauvreau CPA Firm - https://gauvreaucpa.ca/

Key Takeaways:

4:08 - Poverty Mindset with money (People don’t have a good relationship with money)

7:30 - The 5 financial You’s

14:40 - Define the destination  What do you want?

20:30 - How do we bridge the gap between the owner and the employee

22:00 - Putting our team member in a better position (investing in your team members)

Quotes:

"If you can't speak open and honestly, not just about your wins, but also about the things you haven't done well. It means those situations and experiences have power over you." (Jackson Millan) (6:30)

"The only difference between a dream and a goal is a plan." (Jackson Millan) (16:20)

Links Mentioned: 

Jackson Milian Facebook : https://www.facebook.com/jackson.millan

Jackson Millian Program : shor.by/TheWealthMentor

High Performance Salon Academy :

https://highperformancesalon.com/

Key Takeaways: 

2:15  Social Media Burnout overview

7:23 How salon owners are feeling towards social media (one word)

11:10 What’s professional and what’s authentic

13.15 Social Media Imposter Syndrome overview

19:00 Focus on what is profitable as a salon owner

20:45 Taking a break from social media

Quotes

“It feels like I have to be perfect right now” (Jamie Dana) (7:45)

“Be authentic but be my professional self” (Doug Campbell) (11:43)

“Focus on one to two things at a time that I love that will bring me money” (Jamie Dana) (16:00)

Links Mentioned

Jamie Dana YouTube : https://www.youtube.com/channel/UCQRi9AqAtLRkzzmxcdc5kKg

Jamie Dana IG :  https://www.instagram.com/jamiedanahairstylist/

Key Takeaways:

03:17 - The biggest mistakes people make when marketing themselves online

06:25 - Tips on building a gorgeous AND functional website 

09:30 - The detriment to having too much text copy on your website

12:10 - The numbers behind the website 

17:10 - Should you be concerned about massive follower count?

Quotes:

“Now that websites are turning more into lead generation tools instead of fancy brochures, we’re flipping the script on traditional website design and web build” (Lucas) (04:31)

“Social media has been pushed down the throats of salon owners tremendously.” (Lucas) (07:37)

“Social media is your portfolio, google is your client acquisition.” (Lucas) (08:10)

“If they’re not getting what they want in the first 30-60 seconds they’re probably going to leave anyways.” (Jason) (11:37)

“Advertise as locally focused as possible.” (Jason) (17:56)

Key Takeaways:

04:30 - The importance and proper technique of debriefing situations

08:25 - The issue with emotionally branding yourself

13:40 - How to successfully debrief in a personal development meeting

16:45 - Your job as a leader during a team debrief 

22:30 - How to debrief with your clients at the chair

Quotes:

“It's a program that your subconscious creates to handle a situation.” (Doug) (01:33)

“What worked, what didn't work, and what’d you learn?” (Jason) (06:05)

“If your little voice learned that one thing in high emotion, when that situation happens again you’re going to go right back into high emotion.” (Doug) (08:07)

“We talk about the situation and not attacking people.” (Doug) (15:05)

“Thats a wall, that's why people get stuck, they keep taking things back instead of teaching people how to grow through it.” (Doug) (15:46)

Links mentioned:

www.highperformancesalon.com

Key Takeaways:

03:13 - How and when you should fire YOURSELF

09:10 - Getting caught in a comfort zone transferring from behind the chair to being a business owner

15:33 - Jason gives a model for how to determine if you should be keeping or firing an employee

23:20 - How to prepare to fire a cancerous top performer 

Quotes:

“Fire yourself from the job that you have and give yourself the job of the owner.” (Jason) (07:19)

“That's part of what profit is, is paying you or rewarding you for taking the risk and putting yourself in that position.” (Doug)(11:09)

“Are your top performers costing you more money than they are making you?” (Jason) (14:06)

“If their values do not match the business then guess what, they need to go” (Jason) (17:27)

“I have never had someone come back to me and say I wish we would not have fired so and so, I have never heard someone wish they would come back” (Jason) (26:26)

Key Takeaways:

8:36 - The largest reason your clients are no-showing your stylists

8:43 - Keeping a positive relationship with your staff

8:44 - How to motivate your team to practice their skills

8:48 - Learning the RIGHT lessons from every situation, not just the easy ones

8:50 - Hot tips from 2 successful salon owners on building relationships

Quotes:

“What is the secret ingredient to becoming more successful behind the chair.. It has always been relationships” Matt 8:34

“Give opportunity to people that I see are pushing and putting in effort” Matt 8:45

“I dont do as much management, I do more relationship building” Doug 8:47

“Listening is probably the biggest thing.” Matt 8:51

“Put your hand over your heart next time you are having a conversation” Jason 8:53

Key Takeaways:

02:40 - Doug’s tells his story of switching from a hybrid salon to a fully commission salon

08:39 - The issues that might arise while owning a booth rental salon

11:10 - The ways the salon culture has improved moving to a commission based model

14:30 - How Mandy and Ashley told their team they were switching salon models

19:30 - Advice on transitioning company structure

Quotes:

“We could not control the culture leasing out stations” (Ashley) (08:08)

“When you’re growing people and allowing them to grow, it is much different.” (Doug) (10:52)

“Know that not everyone is going to convert and that is okay, be patient” (Mandy) (17:22)

“You need to know the rules and make sure you’re running it correctly.” (Doug) (20:43)

“The biggest mistake that rental salons make is running your salon like a commission salon but paying everyone like a rental salon” (Jason) (21:25)

Key Takeaways:

03:23 - The main drama that affects growth in a salon and how to get around it

05:10 - How to curb miscommunication in your salon

12:40 - The importance of using a “time to do” list to continue your success

16:40 - The struggles of being a perfectionist in the beauty industry and how to get around them

18:00 - Hot tips on how to keep growing during a shutdown 

21:00 - How to spend your office hours as a salon owner to stay productive 

Quotes:

“The code of honor is designed to help everybody show up as the best version of themselves.” (Lindsay) (04:39)

“If you don't know where your money is leaving or how it is coming in, then you cannot influence any part of it and you don’t have a stable environment for everybody.” (Lindsay) (07:46)

“Most people over plan a day and underplan the year” (Jason) (13:52) 

“Version done is better than version none.” (Jason) (16:33) 

“If you focus on your growth, the salon's growth, and your staff’s growth, you will forever be a growing salon.” (Jason) (21:52)

Key Takeaways

4:18 Every Business is Different

6:45 Why Do You Need to Know Your Salon’s Value

9:45 Fair Market Value

16:46 How Sellable is Your Business?

Quotes

Doug: 1:36

I think it's just good to be grounded in what a realistic value of your business in. Because again I said, the whole thing, if you're not aware of it, you can't manage it. You can't make it worth more. You can't offer the right people into your company if you don't know what that number is.

Laurel: 4:18

So that's the first thing that's very difficult because every business is different. Every salon is different and because the humans are different, so in how they handle things.