Takeaways:

03:11 - Finding a good lawyer for your business
05:17- The two legal games that are happening in the salon and spa spaces
13:09 - Identifying what environment you are operating in
13:41 - Having a clear agreement with the people you're hiring
24:00 - Knowing your role as an Employer

Quotes:

“but ignorance is not an excuse” (Doug Campbell) (19:54)
“Take the time to get the clear agreement, do the homework, get the agreement” (Doug Campbell) (25:56)

Links Mentioned:

Evorevopodcast.com

High Performance Salon Website

Join our 

FREE FB Community

Takeaways:

03:07 - A couple of ways of getting started as a salon owner
06:46 - Shifting from “how can you sell yourself” into becoming a leader
09:22 - The importance of changing your brand name before hitting your first 50k
10:23 - The process of recruiting and hiring
14:06 - How to pay yourself properly and legally 
21:47 - Building a code of honor inside the salon

Quotes:

“Shift that mentality from that it's on my shoulders to let's lift this thing, but my plan needs to get beyond me doing all the lifting.” (Doug Campbell) (04:43)
“Make a shift in your social media to go from promoting yourself to promoting the salon” (Jason Everett) (7:55)
“The sooner you clean it up, the sooner you do things the way you're supposed to do it” (Doug Campbell)(16:50)
“Creating it together is such a huge cultural shift.” (Doug Campbell)(22:41)

Links Mentioned:

Evorevopodcast.com

High Performance Salon Website

Join our FREE FB Community

Takeaways:

03:43 - The “Insta Hangover”

05:55 - Finding a balance and the community to be authentic online

08:27 - Taking bad scenarios and turning it into education rather than a rant

10:05 - Figuring out the actual emotion and intent in a social media post 

16:00 - How Celene’s stylists handle an upset client on social media

Quotes:

“People are tired of having fake connections.” (Celene Dupuis)(03:21)

“So many of us do on social media what we wouldn’t do in real life.” (Celene Dupuis)(05:15)

“When I am the most emotionally charged that is the best time to share something BUT there has to be one layer of filter on it” (Jason Everett)(09:40)

“We have put a mental health piece right in our training.” (Celene Dupuis)(21:29)

Links Mentioned:

High Performance Salon Website

Join our FREE FB Community

Takeaways:

04:08 - Living like an entrepreneur 

10:16 - Why not having a plan is a bigger deal than you think 

13:58 - Finding and training top talent 

15:20 - Are you blocking our profit or just hoping it will come around?

Quotes:

“Yes you’re going to have to work extra hard at the beginning but you should have a plan to make that temporary.” (Doug Campbell)(02:26)

“Entrepreneurship is not for everybody.” (Doug Campbell)(05:20)

“Your budget should be the decision on that.” (Jason Everett)(11:15)

Links Mentioned:

High Performance Salon Website

Join our FREE FB Community

Takeaways:

06:10 - How to create a code of honor within a growing team and what a code of honor is 

07:25 - Stylists or wild stallions? 

11:15 - Paying yourself as the owner for being the owner not BTC

16:48 - What software is right for you

19:13 - Are you greedy with new guests coming into the salon? 

Quotes:

“The grass is not always greener on the other side and now they’re on an island by themselves.” (Doug Campbell)(2:20)

“One of the best things you can do is get an operating agreement for you as the ownership team.”(Jason Everett)(08:08) 

“He was still running a 10 chair salon like a singular booth rental.” (Jason Everett)(14:22)

“The best thing you can do is set aside one day a week to work on the business.” (Jason Everett)(20:57)

Links Mentioned:

High Performance Salon Website

Join our FREE FB Community

Takeaways:

01:53 - Why Doug and his wife decided to own both salons and barbershops 

07:40 - Setting up a proper culture in a barber shop 

11:39 - How barbershops miss out on selling retail

15:13 - The Art of Shaving in barbershops

17:02 - How barbers should be selling retail 

17:37 - All about men's skin care

Quotes:

“The idea is you got to set up a culture and a business where people can come in and do what they love to do, being an environment that's cool.” (Doug Campbell) (07:41)

“Guys do want their problem solved.” (Doug Campbell)(17:01)

“There is this myth that men don’t buy retail.” (Jason Everett) (19:26)

Links Mentioned:

High Performance Salon Website

Join our FREE FB Community

Takeaways:

03:35 - How you should be paying yourself as an owner still working behind the chair 

8:44 - The mistake of bringing shareholders in too early 

14:17 - What percent of salons actually take some profit 

21:49 - The financial and the creative partner

Quotes:

“Do you have a wealth mentality or do you have a poverty mentality?” (Doug Campbell)(02:43)

“What would it cost for you to replace yourself with another person?” (Jason Everett)(8:36)

“Otherwise you have something that is not really a business, you have a job that you own.” (Doug Campbell)(13:30)

“The reason you got in was to make money, so let's protect that money right off the bat.” (Doug Campbell)(17:26)

Links Mentioned:

High Performance Salon Website

Join our FREE FB Community

Takeaways:

03:03 - The background of an amazing company Beauty Changes Lives

04:33 - The various ways and people who might be shutting down a beauty career dream 

07:00 - The types of scholarships Beauty Changes Lives offers and how to obtain one 

11:42 - The importance of the financial information in the beauty industry and how it is lacking

15:12 - The “Make Your Mark” campaign 

21:50 - The goals and dreams for our industry 

Quotes:

“We believe 100% that beauty changes lives.”(Lauren Conway)(03:04)

“So we know that the public school system receives their funding based on their percentage of students that go into a four-year degree.” (Lauren Cnway)(09:31)

“Once you know that, once you know the game is rigged against you..”(Jason Everett)(10:42)

“So I think part of the thing is getting the scholarships out there, but with the scholarships, the education for people to understand what's truly possible in this career, in this career field.” (Doug Campbell)(12:49)

“The goal is to let people know about all of the possibilities” (Lauren Conway)(15:30)

“It is going to be a long road but it is a very worthy road to travel on.” (Jason Everett)(23:02)

Links Mentioned:

High Performance Salon Website

FREE FaceBook Community 

https://beautychangeslives.org/

https://itstimetomakeyourmark.com/

Takeaways:

03:02 - The MAIN issue salon owners all face revealed 

04:14 - The curse of creative industries 

06:36 - 9 key drivers to grow your business

10:36 - The 3 things to fix in your business to drive it forward

12:51 - Transferring BTC time to face time with your employees 

19:09 - Importance of profitability 

Quotes:

“We're really good at shiny object syndrome. Oh, that's fun. Let's start there. I've got a great idea. I'd like to serve my clients better. Uh, I want to an implement something new and before we know it, we juggling a hundred things” (Larissa Macleman) (03:50)

“What's the result I'm going to get, because I think we can too easily want to do things because they're fun. They're cool. I can see that they can be better that we forget to go, how is this going to impact my business, right?”(Larissa Macleman) (07:49)

“Do you want to be a service provider? Or do you want to be the business owner?)(Jason Everett) (11:50)

“People just rely so heavily on the stylist to represent the brand rather than the brand representing the brand and the stylist to be a representative of the brand.”(Jason Everett)(21:15)

Links Mentioned:

Website -  https://highperformancesalon.com

Join our FREE FB Community - https://www.facebook.com/groups/113597492523494

Takeaways:

02:17 - How COVID affected the cancellation policy in salons

07:58 - Is an online booked appointment a REAL appointment? 

08:20 - A couple ways to solve the no show problem 

13:56 - The importance of a “guest form”

15:18 - The language of a confirmed appointment 

18:13 - Should you cancel an appointment who is not confirmed? 

Quotes:

“Before covid you had more authority to enforce”(Jason Everett)(04:30)

“I think that the idea, instead of punishing them for doing it is how do we take care of them and procure them correctly when they book that online appointment”(Jason Everett) (05:18)

“I want to talk about what's the sequence that needs to be set up so that whether you have your own software that does this, or they do it, there's a tool to make sure like a system to follow, to make sure that they actually show up for their appointment.”(Jason Everett)(11:25)

“If you no show on me, that is my fault”(Jason Everett)(15:57)

“True communication is the response you get, if you're not getting a response, you're probably not asking for a response.”(Jason Everett)(19:34)

Links Mentioned:

Website: https://highperformancesalon.com

Join our FREE FB Community - https://www.facebook.com/groups/113597492523494