The difference between a smooth treatment experience and a stressful one for adult orthodontic patients often comes down to one thing - proactive communication.

Many orthodontists find adult patients demanding, and some even avoid them due to communication challenges.

But there's a simple communication strategy that can turn these challenging moments into opportunities for building trust.

In this 5-minute Friday episode, I will share my proven approach to patient communication that has helped me maintain excellent relationships with even the most demanding patients.

Learn the art of proactive communication, "spotting the question before it's asked" – a technique I learned from Dr. Michael Schuster that has served me well for over 25 years. I will explain how anticipating and addressing potential concerns before they become issues can completely change your practice and patient relationships.

If you've ever struggled with patient communications or want to learn how to handle difficult conversations gracefully and professionally, this episode is a must-listen. Tune in!

Key Takeaways

Introduction (00:00)
Experience working with high-maintenance patients (00:34)
Generational differences in communication styles (01:36)
Strategy: Spot problems before patients ask (02:20)
Three possible patient responses to concerns (04:11)
Examples of specific difficult conversations (06:10)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Imagine treating complex cases faster and more accurately - without the guesswork. That's exactly what Dr. Jean Marc Retrouvey is doing by merging digital orthodontics with groundbreaking research.

In this episode, Dr. Retrouvey shares how he's using AI and digital tools to treat rare bone diseases like osteogenesis imperfecta. His career journey spans teaching across continents and working on research that’s changing lives.

Dr. Retrouvey believes these tools should be fundamental knowledge, and he's here to share how they are already transforming the way orthodontists plan and treat cases.

AI-powered systems are helping predict treatment outcomes and assist in complex case planning. This doesn’t just save time—it improves the precision of treatments.

But AI isn’t without its limitations. While AI can align teeth based on thousands of past cases, it still struggles with personalized elements like facial aesthetics.

Beyond the academic world, Dr. Retrouvey opens up about his love for fast cars and motorcycles, sharing stories of racing and adventure that balance his professional life.

Don't miss this opportunity to hear from a leader in the field. Tune in now!

Key Takeaways

Introduction (00:00)
Dr. Jean Marc Retrouvey’s background and career journey (00:49)
Researching osteogenesis imperfecta with Baylor College of Medicine (02:39)
Invisalign's role in treating complex orthodontic cases (06:34)
Digital orthodontics in modern residency programs (10:28)
AI in orthodontics and its current applications (19:32)
Dr. Retrouvey’s passion for fast cars and racing (24:44)

Additional Resources

Connect with Dr. Jean Marc Retrouvey

LinkedIn: https://www.linkedin.com/in/retrouvey/

Facebook: https://www.facebook.com/jeanmarcretrouvey/

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Why do some orthodontists avoid adult patients?

In this episode, I address a common question I receive: why do I prefer treating adults when many orthodontists shy away from them?

The truth is that adults bring a level of appreciation and responsibility that transforms the treatment experience.

My background as a restorative dentist shaped my approach to adult orthodontics. Unlike children, adults value their treatment because they are the ones paying for it.

This appreciation often leads to more straightforward communication and a fulfilling relationship between patient and provider.

I also discuss the profitability of adult cases compared to pediatric ones and how good verbal skills can improve patient interactions.

If you're considering expanding your practice to include more adult patients, this episode could change your perspective. Tune in!

Key Takeaways

Introduction (00:00)
Why treating adults is more fulfilling than kids (00:46)
Adults value treatment because they pay the bill (03:32)
Adults are easier to communicate with (04:48)
Adult treatments are more profitable than pediatric ones (06:34)
Verbal skills are essential in managing adult patients (07:09)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In this episode, I chat with Philippe Salah, CEO of Dental Monitoring, a company that's transforming orthodontics. Philippe brings his expertise from biophysics and shares how he fell in love with the orthodontic field, leading to innovations that help practitioners monitor patients remotely.

Philippe is one of the smartest people in orthodontics and brings a unique perspective to patient care.

In our conversation, Philippe stresses the importance of remote monitoring in orthodontics. Gone are the days when patients had to make frequent office visits for check-ups. We can now monitor our patient's progress from afar and catch potential issues before they escalate.

This shift improves patient satisfaction and clinic efficiency by allowing doctors to focus on patients who need their attention.

We also talk about exciting new features that take remote monitoring to the next level. Tools such as 3D digital models allow orthodontists to evaluate treatment progress dynamically and communicate effectively with patients about their care.

If you're ready to take your practice to the next level, click to listen to this episode!

Key Takeaways

Introduction (00:00)
Philippe Salah's background and journey (03:22)
Remote monitoring and its impact (07:34)
Dental Monitoring new features (12:55)
DM insights and data-driven decisions (20:01)
Digital technology adoption and its benefits (31:23)
Future of orthodontics and embracing change (35:50)
Closing remarks and final thoughts (38:54)

Additional Resources

- The Solution to Dashboard Monitoring - Remote Response

- Dental Monitoring: https://dentalmonitoring.com/

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Understanding how to deliver feedback can make all the difference in today’s tough labor market.

In this episode, I explain the challenges of providing feedback across generations, particularly with Gen Z employees.

You’ll learn how to shift from feedback to "feedforward" – a method that helps your team grow without feeling criticized. Trust me, this small shift can lead to big results.

And that’s not all. I also share the surprising way Gen Z wants to receive it. (Hint: It might not be face-to-face!)

Ready to learn more? Tune in now and discover how to effectively give feedback to your team!

Key Takeaways

Introduction (00:00)
How do you give feedback in your office? (00:36)
Gen Z's avoidance of confrontation and feedback (00:57)
Joe Hirsch’s "feedforward" concept (01:53)
Surveying employees on their feedback preferences (02:17)

Additional Resources

Episode 4: Joe Hirsch – How to Give Effective Feedback: https://orthopreneurs.com/how-to-give-effective-feedback/

Top Five Mistakes When Giving Feedback w/ Joe Hirsch: https://orthopreneurs.com/top-five-mistakes-when-giving-feedback-with-joe-hirsch/

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are you looking for ways to grow your orthodontic practice without adding more staff or increasing overhead?

Dr. Regina Blevins did just that. Starting from a single practice, she has scaled her operations to 13 locations—80% of which are Invisalign patients. And guess what? She didn’t sacrifice her personal life or patient care. 

The key was embracing digital technology, like virtual appointments and Invisalign, to work smarter, not harder.

In our latest podcast episode, Dr. Blevins explains how she leveraged tech tools like dental monitoring and surrounded herself with a strong team to create a thriving practice. 

Whether you're just starting or already established, her insights will make you rethink how you run your practice. What if you could scale without burnout? What if you could do more with less?

Don’t miss out! Click here to listen and learn from Dr. Blevins herself. Your practice—and your personal life—will thank you.

Key Takeaways

Introduction (00:00)
Dr. Regina Blevins’ story (00:49)
Dr. Blevins’ early career and transition into orthodontics (03:49)
Scaling to 13 practice locations with the right team (07:44)
Why and how Invisalign became the practice differentiator (11:15)
Bias in orthodontic education against aligners (18:08)
Virtual appointments and their benefits to practice efficiency (31:48)

Additional Resources

- The Solution to Dashboard Monitoring - Remote Response

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Have you ever had an employee who just makes everything harder? You know, the one who rolls their eyes at every suggestion, talks behind your back, and brings everyone else down.

If this sounds familiar, you might be dealing with a “rotten apple” in your practice – and trust me, it’s not something you can ignore.

I’ve been practicing for over 30 years, and one thing I’ve learned is that tolerating toxic employees will cost you more than you realize. But what do you do when hiring is harder than ever, and you’re afraid of not finding a replacement?

In this week’s 5-Minute Friday, I’ll tell you why firing that toxic employee might be the best decision you make for your practice – and how it can lift a 500-pound weight off your shoulders. Take control of your workplace, improve your team dynamic, and protect your business.

Don't miss this key advice that could save your practice – and your sanity. Tune in now!

Key Takeaways

Introduction (00:00)
Current hiring challenges in the dental industry (00:45)
The appeal of alternative job options in the digital economy (01:13)
The danger of keeping toxic employees due to hiring fears (02:08)
The importance of addressing and removing toxic staff members (03:12)
The relief experienced after removing a toxic employee (04:18)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

In orthodontics, standing out on social media can feel like an uphill battle. With countless practices vying for attention, how do you ensure that your practice is the one patients remember?

In this episode, I sat down with Janelle Baum, aka "The Orthodontic Influencer," to talk about how she went from being a treatment coordinator to one of the most creative forces in the orthodontic industry.

Her secret? Turning patient consultations and even everyday practice tasks into fun, memorable experiences through social media!

Janelle shares how she helps orthodontists like you overcome camera shyness and make content that not only educates but also connects with potential patients.
Imagine your patients walking in, saying they feel like they already know you—all because of a few well-crafted posts. Sounds amazing, right?

Listen to this episode and get the tips you need to make your practice truly unforgettable!

Key Takeaways

Introduction (00:00)
Janelle's transition from theater to orthodontic influencing (00:46)
Transforming orthodontic consultations into experiences (04:31)
Importance of social media in patient education (09:42)
Dealing with camera-shy team members (15:12)
Using social media for patient compliance and communication (17:33)
Creating content with limited resources or willing participants (19:23)
Janelle's services for orthodontic offices and companies (24:08)

Additional Resources

- Janelle Baum's Website: https://theorthodonticinfluencer.com/

- Janelle Baum's Instagram: https://www.instagram.com/the_ortho_influencer/

- Janelle Baum's TikTok: https://www.tiktok.com/@the_ortho_influencer

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- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Are high overhead costs holding your orthodontic practice back?

It’s a common pain point for orthodontists. But there’s a way to get your overhead down to 40% without sacrificing the quality of your practice.

In this 5-minute Friday episode, I reveal essential strategies to scale smart, leverage technology like aligners and remote monitoring, and reduce your reliance on big office spaces and large teams. These steps have helped countless orthodontists achieve 45% overhead or less—and they can help you, too.

If you’re looking for ways to run a more efficient practice, this episode is a game-changer. Tune in now and learn how to take control of your overhead!

Key Takeaways

Introduction (00:00)
Aim for 40% overhead (00:40)
Why boutique practices can charge higher fees with fewer patients (02:10)
Fixed costs in urban areas can be challenging (03:23)
Use technology to reduce staff and increase efficiency (04:01)
Aim for a $3 million practice with 40% overhead (05:26)

Additional Resources

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs

Many orthodontists dream of running their orthodontic practices with less stress, fewer patient visits, and higher productivity. I welcome back to the podcast, someone who has been living that reality for decades.

In this episode, Dr. Ron Roncone shares his time-tested secrets for orthodontic efficiency. He reveals how he brought patient visits down to just 7.3 per case without sacrificing the quality of care.

How did he do it? Smart scheduling and eliminating inefficiencies had a huge impact.

Dr. Roncone is a respected leader in orthodontic efficiency and has decades of experience. His expertise has helped numerous orthodontists streamline their processes.

He pours all it out to help you transform your workflow for better results and reduce inefficiencies in your orthodontic practice.

Don't miss out on learning how to run a more efficient, profitable practice. Click here to listen to the full episode and take your orthodontic practice to the next level!

Key Takeaways

Introduction (00:00)
The strive for efficiency in orthodontics (01:28)
Reduce appointments and eliminate emergencies (07:34)
$600,000 production per team member (11:08)
Smart scheduling strategies (21:56)
Occlusion and treatment philosophy (37:28)
The cost of ignoring basic occlusal principles (45:16)
Continuing education in orthodontics (49:14)

Additional Resources

- Dr. Ron Roncone Course: The Just Short Of Perfect (JSOP)

- Register for the OrthoPreneurs Summit 2025: http://opsummit2025.com/

- For more information, visit: https://orthopreneurs.com/

- Join our FREE Facebook group here: https://www.facebook.com/groups/OrthoPreneurs