June 10, 2025

AI for Airbnb Hosts: How Jurny Is Redefining Short-Term Rental Management

54 minutes

Are you drowning in the operational chaos of managing short-term rentals or Airbnb properties? What if there were an AI-powered property management solution that could give you back your time, your sanity, and your passion for hospitality?

In this episode, I sit down with Erika and Lana from Jurny—a revolutionary AI-driven platform that’s transforming how Airbnb hosts and short-term rental property managers run their businesses.

Imagine a smart system that handles automated guest communication, manages phone reservations, optimizes Airbnb and vacation rental listings, and delivers personalized guest experiences—all while maintaining your brand voice. That’s not a dream—it’s Jurny.

We dive into how this all-in-one platform goes beyond automation to empower Airbnb hosts and vacation rental managers to streamline daily operations, reduce manual tasks, and bring joy back into their hospitality business. Erika and Lana share how their own struggles in short-term rental management led them to build a solution designed to save time, reduce burnout, and help hosts thrive in today’s competitive market.

If you're ready to simplify your short-term rental workflow, eliminate operational overwhelm, and reignite your love for hosting, this episode is your sneak peek into what’s possible with AI-powered property management.

HIGHLIGHTS AND KEY POINTS:

[01:25] A short introduction about our guests Erika and Lana of Jurny, a vacation rental property management platform

[07:21] What is Jurney, and how it helps short-term rental hosts and property managers simplify operations and reclaim their time

[13:34] How Jurney’s AI-driven communication system, Nia, supports hosts while preserving brand tone and guest trust

[20:51] How hosts can stay in control of guest messaging with Jurney’s AI, using assisted mode and feedback loops

[22:38] How hosts are using Jurney’s network of AI agents to streamline operations, improve guest service, and optimize performance

[25:46] Jurney’s approach to integration streamlines platform connectivity for property managers

[28:36] How Jurney’s use of digital welcome guides enhances the guest experience through its integrated app

[30:15] Jurney’s upcoming features and community focus aim to empower hosts through smarter automation

[33:31] Erika and Lana’s favorite aspects of working at Jurney

[37:23] The lightning round

Golden Nuggets:

“I love communities. The power of your community is so incredible, and not only to provide support, but to get your finger on the pulse of what other hosts are doing in other locations, whether it's across the state, across the country, or around the globe. It's tremendously helpful to learn from, from other hosts.”

“Yes, we work with AI and yes, we work with technology, but there are humans behind all this technology. And we are people that are looking for ways on how to improve human life, not replace something that a robot can do better.”

“Listen to your gut, we are women, right? I think we have a very well developed sense of our intuition. So listen to it, if you have something in you telling you that that's the right move, you’ve got to pull the trigger. Just do it. Don't hesitate, don't think twice. Just do it.”

Let’s Connect!

Website: www.jurney.com

Facebook: https://www.facebook.com/jurnyinc/

LinkedIn: https://www.linkedin.com/company/jurny

Twitter/X: https://twitter.com/jurnyinc

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By Stacey St. John

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