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In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
What will be covered:
- The impact of training on leaders' ability to navigate uncomfortable conversations
- The key mistakes leaders make in communication and conflict resolution
- Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this gripping episode of "Negotiate Anything," Derek Gaunt, a seasoned negotiations consultant, uncovers the subtle intricacies of negotiation and the profound impact of ego on decision-making processes. Tapping into his expansive 29-year law enforcement and hostage negotiation background, Gaunt delves into the nuances of tactical empathy and its role in leadership and conflict resolution. Sharing insights from his book "Ego, Authority, Failure," he provides the audience with actionable strategies for harnessing the power of empathy and labels to steer challenging conversations. Join host Kwame Christian as they explore the psychological underpinnings that drive successful negotiations.
- Unpacking the role of ego in negotiations and its potential to obstruct clear judgment.
- Tactical empathy vs. emotional empathy and the application of strategic understanding in conflict resolution.
- The art and science behind using labels to diffuse emotions and assert control over negotiations.
Listeners will learn:
- How to manage personal emotions and read the emotional terrain of any negotiation.
- Strategies for employing tactical empathy to create rapport and foster trust in communications.
- Tips for diffusing hostility and using strategic mislabeling to encourage dialogue and gather deeper insights.
Follow on Derek on LinkedIn https://www.linkedin.com/in/derek-gaunt-2943a824/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Farah Harris, MA, LCPC, author of Color of Emotional Intelligence (2023), discusses how we can use emotional intelligence to create a psychologically safe workplace.
We discuss the use of emotional intelligence as:
Follow Farah Harris on LinkedIn http://www.linkedin.com/in/farahharrislcpc
WorkingWell Daily LinkedIn page https://www.linkedin.com/company/workingwelldaily/
WorkingWell Daily website https://www.workingwelldaily.com/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this insightful episode of "Negotiate Anything," host Kwame Christian welcomes Joe Nañez, an expert in accounting and finance recruitment, to discuss the subtleties of crafting a winning sales strategy. They dive deep into the art of the discovery call, the importance of aligning services with client goals, and how to streamline the decision-making process by engaging with all key stakeholders early. Joe shares the importance of an abundance mindset and strategic preparation to fast-forward the sales journey. Their conversation reveals critical techniques for enhancing communication, empowering negotiation, and ultimately generating more revenue effectively.
VIP https://wearevip.com/
Dallas Property Investors https://www.dallaspropertyinvestors.com/
Follow Joe on LinkedIn https://www.linkedin.com/in/joe-e-na%C3%B1ez-adra-trintech/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Buy Negotiation Bootcamp: https://www.amazon.com/Negotiation-Boot-Camp-Conflict-Customers/dp/1499172702
In this episode of Negotiate Anything, negotiation expert Ed Brodow shares valuable insights on negotiation strategies, concessions, and knowing when to walk away. He explains the importance of challenging everything and the power of confidence in negotiations. Host Kwame Christian, Esq., M.A. delves into the psychology of negotiations and the art of making concessions that create value for all parties involved. Listeners will gain actionable tips and insights to enhance their negotiation skills and improve their approach to challenging conversations.
https://www.brodow.com/
Follow Ed Brodow on LinkedIn: https://www.linkedin.com/in/edbrodow/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this thought-provoking episode of "Negotiate Anything," Kwame Christian, Esq., M.A., is joined by renowned negotiation expert William Ury, co-founder of the Harvard Program on Negotiation, as they delve deep into the complexities of conflict resolution and effective negotiation strategies. Ury shares riveting experiences, including a tense encounter with Hugo Chavez, illustrating powerful techniques for maintaining composure and perspective during critical discussions. Simon adds valuable insights, comparing negotiation to a dynamic game of chess rather than a fixed recipe. This dialogue is packed with practical advice and inspirational anecdotes for anyone looking to enhance their negotiation skills in the face of adversity.
Listeners will learn:
- How to apply "getting to yes with yourself" to manage emotions effectively in negotiations.
- The power of silence, active listening, and the strategic use of breaks to transform contentious discussions into cooperative dialogues.
- Strategies to build trust and respect in negotiations, enabling breakthroughs and the constructive handling of difficult conversations.
Buy the book: Possible - How We Survive (and Thrive) in an Age of Conflict: https://www.harpercollins.com/products/possible-william-ury?variant=41063305707554
Follow William on LinkedIn: https://www.linkedin.com/in/william-ury-8260a496/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Jan Rutherford, Founder of Self Reliant Leadership and Co-host of The Leadership Podcast, discusses these principals and ideas: you are not paid to be busy, stop doing your old job, and do what only you can do.
**What We'll Cover:**
- Jan Rutherford's insights on limiting daily meetings for productivity and time for big-picture tasks.
- The significance of creating boundaries, aligning team expectations, and committing to strategic decisions in leadership.
- Reciprocal vulnerability and its role in fostering relationships that enhance business success and negotiation outcomes.
**What Listeners Will Learn:**
- How to strategically negotiate workload boundaries to maximize daily productivity and long-term effectiveness.
- Tactics for leaders to prioritize their professional development and delegate tasks to enhance team performance.
- Effective negotiation skills for creating an environment of psychological safety and alignment within teams.
Self Reliant Leadership https://selfreliantleadership.com/
The Leadership Podcast https://theleadershippodcast.com/category/podcast/
Follow Jan on LinkedIn https://www.linkedin.com/in/janrutherford/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this insightful episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. is joined by negotiation expert Jeff Sipe to delve deep into the nuances of negotiation tactics within the professional realm. They dissect the art of strategically managing one’s tone, delivery, and emotional responses to ensure boundaries are set and information is efficiently gathered. Their discussion offers a wealth of advice on the importance of research and anchoring when making salary negotiations and the beneficial use of creating space in conversations for better outcomes. Listeners can expect to gain actionable strategies for navigating high-stakes discussions both in and out of the job interview process.
https://www.practiceinterviews.com/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, James Ontra, Shufflrr CEO & Author, discusses introducing presentation management and how to use storytelling to become a better persuader.
Shufflrr https://shufflrr.com/
Presentation Management: The New Strategy for Enterprise Content https://www.amazon.com/gp/product/B07MMV7MJ2/ref=dbs_a_def_rwt_bibl_vppi_i0
Follow James on LinkedIn https://www.linkedin.com/in/jamesontra/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
In this episode, Alex teaches us how to successfully start the negotiation with ourselves in order to be more successful in our overall negotiations.
Connect with Alex on LinkedIn https://www.linkedin.com/in/alexandrabcarter/
Book: Ask For More: 10 Questions to Negotiate Anything https://alexcarterasks.com/book/
Learn more about Alex: AlexCartersAsks.com https://alexcarterasks.com/
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
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