Entrepreneur to Employer

For a number of years, the focus has been on customer satisfaction to the detriment of employee well-being. Now, we shift the focus to employee satisfaction and watch that translate to a better experience for both employees and customers. In this week’s episode of the Entrepreneur to Employer podcast Brian covers the 21 employee engagement questions that every leader should know!

In this episode, Brian talks about the four instances where you as a leader may need to have a conversation with your employee about their engagement with the company and the buckets of questions you can ask during that conversation to get to the root of the problem. 

Questions about the employee’s professional development:

1. On a scale from 1-10, how confident do you feel that your current role is fostering your professional growth?
2. What is the one thing you need from your manager or leader to move closer to your personal goals?
3. Do you feel like you have a clear growth path in place to reach your professional goals?

Questions to learn more about the employee’s relationship with their coworkers:

1. On a scale of 1-10, how supported do you feel by other employees on your team?
2. Are communications among your coworkers honest and transparent?
3. If you could change one thing about the team you’re currently on, what would it be and why?

Questions to learn more about the employee’s relationship with their manager:

1. On a scale of 1-10, how supported do you feel by your manager?
2. Do you feel like your manager cares about your overall well-being?
3. What is the one thing your manager can start or stop doing that would help you do a better job?

Questions around feedback:

1. Are you satisfied with how often you get feedback from your manager?
2. Does the feedback you receive at work help you grow and develop?
3. If you have feedback for your manager, do you feel comfortable sharing it?

Questions around company alignment:

1. Do you understand how your role contributes to the company’s mission?
2. Are you confident that your organization is able to reach its objectives?
3. Are the values of the company aligned with your personal values?

Questions around happiness and satisfaction:

1. On a scale of 1-10, how happy are you in your day-to-day work?
2. Do you feel like you have a healthy work-life balance?
3. What is one thing your manager, team or leadership do to make you happier at work?

Questions around organizational culture and the workplace environment:

1. Do you have all the res

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Last week we started to touch on how your employer brand can make or break your ability to recruit and retain top talent. This week, we’re taking that one step further and diving deeper into how you can start from the beginning and onboard successfully. This week’s episode of the Entrepreneur to Employer podcast is about how a meaningful onboarding experience will impact your employer brand.

In this episode, Brian talks about what is onboarding (beyond the boring paperwork), how you can improve this experience for your new hires, and how you can take this even further to shape an overall positive employee experience.

He also covers:

• The 4 steps to make a meaningful and impactful onboarding experience.
• Why onboarding is so important to your success as an organization.
• What are employee experience and our 10-point plan on how you can improve your employees' experience over the course of their time working for you.
• 8 of the most common KPIs that are utilized in tracking if these changes are working for your business.

By implementing just a few of these KPIs you can see the financial impact that improving your employer brand has on your business.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

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I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

As an employer, it’s important for you to understand that you have an employer brand and you can use that brand to your advantage when it comes to talent acquisition and retention. This week’s episode of the Scaleocity Works podcast is about the 10-point action plan to improve your employer brand.

In this episode, Brian talks about the constantly shifting expectations of employees and the importance of staying on top of these expectations. He lays out the top 4 reasons team members might leave a company and the 4 key new expectations to be aware of and strategically plan for when it comes to retaining your top talent.

Your 10-point action plan to improve your reputation as an employer

1. Audit your reputation.
2. Focus on your alignment with your core values.
3. Implement 1:1 meetings for consistent feedback.
4. Act on feedback.
5. Develop your employer's value proposition.
6. Create a positive hiring process and experience.
7. Develop a meaningful onboarding experience.
8. Drive continuous improvement.
9. Implement employee ambassadors.
10. Promote your employer brand.

So many companies lose out on candidates when they do not focus on their employer's brand.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

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Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

We know that micromanagement has a negative connotation and let’s face it, no one wants to be micromanaged. Truthfully, most people micromanage for the wrong reasons that breaks down employee morale and hurts the company. That’s why this week’s episode of the Scaleocity Works podcast, I might surprise you by saying, it’s your business so feel free to micromanage it!

Brian shares how to micromanage your business the RIGHT way by controlling the outcome, not the employee. He also shares the 5 benefits you as a business owner will receive if you are actively engaged in your business:

1. Increased engagement with your team.
2. Having the foresight to prevent problems.
3. The ability and the opportunity to be a coach to your employees.
4. Developing empathy by seeing what your employee goes through in order to succeed.
5. Learning the value of delegation

At the end of the day, you need to remember that it is OK to micromanage just as long as you’re managing the outcome and NOT the person.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

With remote jobs continuing to expand and job seekers enjoying a global market of job openings to choose from, employers have to be better recruiters than ever to hire and retain top talent. This week’s episode of the Scaleocity Works podcast is about the 6 step interview framework to build your best team!

Brian shares what you need to induce in your interviews as well as the tools you should have in place to ensure your overall interview process goes well.

The 6 steps Brian covers in this episode are:

1. Have a strong introduction by setting aside time to build rapport and allow the candidate to adjust to the environment. Remember- this is a conversation, not an interrogation.
2. Begin with some open-ended questions that allow the candidate to choose the details they wish to share about their work history. This will tell you a lot more than you think.
3. Utilize competency-based interview questions to assess the level of competencies needed to be successful in this position.
4. Ask the candidate for input or how they have prepared for this role in particular. Consider both work and personal experiences.
5. Pay attention to questions and clues that will help you determine the candidate's attitude towards feedback, challenges, and adversity in the workplace.
6. Understand the type of person you’re looking to bring into your organization so you can better gauge the candidate’s career fit for both your benefit and the benefit of their career path.

Having an interview framework is the first critical step to hiring the best team possible.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

We’ve been getting so many questions lately about building and tracking a paid time off policy and all the options to consider when doing so. That’s why this week’s episode of the Scaleocity Works podcast is part 1 of PTO, vacations, and sick leave- how to manage accruals!

In this episode Brian covers:

• What are accruals as they pertain to vacation or PTO?
• The difference between vacation time, sick leave, and PTO.
• How PTO differs from traditional paid leave options.
• What to consider when deciding what type of PTO policy you need to write for your business.
• The benefits of using an automated PTO tracking software.

Remember, the method of tracking is equally as important as your policy. Accurate tracking not only benefits your employees but you as well.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

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Click here to get our free Workbook and Guide to Making Your First Hire a Success!

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I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

I want you to do a quick self-reflection and think back to how you felt the last time you ended your work day. Were you stressed? Did you feel tense from the day? Was your mind racing with the thoughts of incomplete projects and tasks? Did that tension carry with you until you returned to work the next day? All of these are signs that you might need to work on letting go of some items on your task list. This week’s episode of the Scaleocity Works podcast is about how to let go at work and what you risk if you don’t!

Leaders are faced with more stressors than ever before and these stressors if not handled correctly can have major implications on not only yourself but the company at large if you do not learn to take a step back and let some things go.

Today, Brian shares 3 steps to assess your routine and delegate tasks to your team members (& trust them to do so) and 4 of the many things that are at risk if you don’t.

Speaking from experience, it takes a long time to be able to step back and allow your team to do what they were hired to do but I can tell you by doing so, I have allowed myself to work on the business and not in the business.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

At the end of the day, you need a team that is going to tell you what you need to hear and not just what you want to hear. This is only possible if you set up a culture that gives them the ability and the confidence to communicate honestly, transparently, and candidly. This week’s episode of the Scaleocity Works podcast is covering five strategies for collecting honest employee feedback!

Brian shares signs that may show employees that open feedback not welcome by leadership and how to reverse that and build a culture of open and honest feedback.

The 5 strategies covered in this episode are:

• Create a culture of positive feedback by making feedback something that is sought and given regularly.
• Use technologies such as pulse surveys to anonymously get a quick pulse check on the culture of an organization or a subset of the organization.
• Ensure the regular implementation of one on one meetings.
• Develop truly anonymous feedback channels so employees can feel comfortable submitting honest feedback.
• Execute custom employee surveys to supplement the feedback you might be getting in your one on ones.

The most essential component to any feedback is following up with an action plan and communication. Without it, your feedback is meaningless.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

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Click here to get our free Workbook and Guide to Making Your First Hire a Success!

Accountability in the Workplace Newsletter

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Instead of approaching the increase in resignation as a problem, we as employers need to look at this as a unique opportunity for us to reassess, reengage, redefine and adjust the workplace environment we created. This week’s episode of the Scaleocity Works podcast is covering 9 strategies you can implement to retain your top-performing employees.

We know that it is cheaper to retain employees than hire new ones. Here are the 9 strategies Brian covers to retain your top performers:

• Start by hiring in alignment with your core values in the first place.
• Show genuine appreciation to your employees that go above and beyond.
• Offer professional development training and management coaching.
• Position your compensation plans to be competitive and reflective of market value.
• Offer flexibility in the workplace.
• Maintaining a good relationship between employees and leaders.
• Set up accountability within leadership.
• Build a volunteer time off program.
• Provide pathways for advancement.

There are so many things in our control to create an environment where top-performing employees want to stay longer and if they still decide to leave, you know you were a catalyst in the development required to move towards another great opportunity.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Last week, we discussed the different types of workplace flexibility that are available to you as an employer. Today we will discuss how you can implement these strategies into your business. This week’s episode of the Scaleocity Works podcast is about part 2 of understanding workplace flexibility.

The tips for implementing a flexible workplace that Brian shares are as follows:

• Communication is key to making sure everyone understands the flex policy and what their responsibilities are around that policy.
• Remain focused on results and team input rather than time at a desk.
• Roll out a pilot program to test, pivot, and adjust on a small scale before rolling out to the whole company.
• Initiate a culture of flexibility within the company as a whole.
• Understand the needs of each employee to be sure you are benefitting their needs as well as the needs of the business.
• The fundamental tools that you can use to start implementing this flexible workplace.

Flexibility is not a one-size-fits-all for business. You may have to implement different policies for different employees to reap the benefits.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

I’m hosting a free workshop called “Fix the Foundation: How First-Time Founders Can Stop Running on Chaos and Start Scaling with Clarity.”

In less than 45 minutes, I’ll show you the six areas most business owners overlook — and the exact systems you need to get your time back, hire smarter, and lead with confidence.

🎯 Save your seat at https://bit.ly/4l9orb6

 Let’s build a business that doesn’t run you.

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8