Discover the secrets to scaling your short-term rental business with seasoned host Chris Petzy. In this episode, we dive deep into the challenges and triumphs of growing a portfolio to 85 units. Learn invaluable lessons on team building, operations, and financial management. Tune in now to elevate your STR game!

01:15 - Guest Introduction: Chris’s Leadership Journey

03:45 - Building Robust Operational Systems

05:00 - Maintaining Quality Amid Rapid Growth

06:22 - Driving Team Engagement Through Leadership

08:00 - The Art of Delivering Exceptional Guest Experiences

09:35 - Leveraging Reviews to Elevate Standards

11:00 - Innovative Strategies for Sustainable Scaling

12:45 - Nurturing Loyalty and Retention in Teams

14:30 - Mastering Strategic Growth in Competitive Markets

16:20 - Turning Challenges into Long-Term Opportunities

18:05 - Aligning Business Goals with Team Aspirations

20:10 - Setting Boundaries for Work-Life Harmony

21:55 - Innovating Guest Experiences for Higher Returns

23:40 - Staying Ahead with Marketing and Technology

25:20 - Key Advice for Real Estate and STR Leaders

Guest Bio:

Chris Petzy is the co-owner of Seacoast Vacation Rentals, a short term rental company focused on modernizing the vacation rental experience and helping investors earn more while stressing less.

Connect with Guest:

https://www.instagram.com/chris_petzy/

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