Most personal injury firms don’t collapse because of bad marketing. They collapse under their own weight. As your team grows, every new initiative gets harder to launch. Communication slows down. Silos form. Bureaucracy creeps in.

So how do you scale to nearly 300 employees without becoming impossible to steer?

David Chamberlin, VP of Marketing and Operations at The Law Offices of James Scott Farrin, shares how he keeps a massive firm moving like a startup—by turning reviews into a growth engine, engineering intake like a sales floor, and applying Lean principles to eliminate waste before it spreads.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Subscribe to our newsletter: newsletter.rankings.io 

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Laura Ramos James is the founder of Ramos James Law, a recognized Texas personal injury firm. Named a “Changemaker” by Austin Woman magazine and Austin’s #1 personal injury attorney multiple times by Austin Monthly Magazine, she advocates for disadvantaged communities while building a thriving practice.

In this episode, Laura shares how genuine community connections generate high-value cases without traditional advertising spend. Whether you're starting your firm or looking to scale authentically, this episode reveals proven strategies for sustainable growth.

Listen to the full episode with Laura Ramos James on Personal Injury Mastermind, powered by Rankings.io, below:

Spotify

Apple Podcasts

Watch the Episodes On YouTube

Ramos James Law: Website

If you like what you hear, hit subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Subscribe to our newsletter: newsletter.rankings.io

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Mark Breyer runs The Husband & Wife Law Team with a simple belief: If intake breaks, everything breaks. 

In this episode, he lays out how he thinks about calls, follow-up, and trust-building—and why he invests in experience on the front end. He also breaks down how he built a social presence that feels real, not polished, and why that matters when people decide who to call.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Subscribe to our newsletter: newsletter.rankings.io 

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

James Tawney didn’t grow by trying to be everything to everyone. He picked one kind of case, learned it better than anyone around him, and built his entire career around it.

While other firms send calls to answering services, James still has lawyers take those calls—sometimes in the middle of the night—because he believes the first conversation decides the case. 

In this episode, he walks through how focus, hands-on intake, and a strong local identity helped him attract the biggest trucking cases in the Southwest.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Austin Hunt from Legal Guardian Digital helps law firms win visibility in search, and he believes the rules have already changed. Firms that still think SEO ends with Google rankings miss where cases increasingly originate: AI tools that summarize, recommend, and decide which firms people see.

In this episode, Austin explains how AI systems like ChatGPT and Google Overviews decide which law firms appear, why the same signals still drive both SEO and AI visibility, and what PI firms need to change now to avoid disappearing from search altogether.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Meredith Moore noticed a pattern in her firm’s DWI accident cases: The facts showed more than a routine auto claim, but the outcomes didn’t reflect that. She went back through those files, pushed for policy limits, and treated them as cases involving recklessness and heightened liability rather than simple negligence.

In this episode, Meredith walks through how her firm reworked underperforming case categories by refining intake criteria, assigning litigation-ready lawyers early, and challenging low valuations head-on.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Gregg Goldfarb is a veteran mass tort and PI attorney with over 30 years of experience, host of the Cut to the Chase podcast, and a master of building a lean practice that thrives in today’s competitive legal landscape.

In this episode, Gregg shares the lessons of running a lean and highly adaptable practice. By outsourcing nearly everything, focusing on targeted case acquisition, and diversifying his portfolio, he’s found a smarter way to fight corporate giants—and win.

Listen to the full episode with Gregg Goldfarb on Personal Injury Mastermind, powered by Rankings.io, below:

Spotify

Apple Podcasts

Watch the Episodes On YouTube

Gregg Goldfarb, LLP Website | LinkedIn

If you like what you hear, hit subscribe. We do this every week.

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

David Ellis doesn’t talk about AI as a future concept. He talks about it as someone who builds AI agents that call leads within seconds, follow up 30–40 times without stopping, and sign cases your team already marked as dead.

In this episode, David explains how he employs AI inside intake today—handling calls, texts, follow-ups, and contracts while staying fully integrated with firm systems.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

When a call hits Rob Levine’s firm, it’s instantly scrubbed against the CRM, classified as a lead, vendor, or existing client, and routed to the right person based on case type and closing performance.

Nothing is random. And nothing touches intake unless it’s worth closing.

In this episode, Rob breaks down how his firm handles massive lead volume without leaks by using performance-based routing, real-time system logic, and a first-call-close mentality that treats intake like sales, not reception.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok

Most firms see market shifts as a threat. Michael Steinger sees them as an opportunity. As founding partner of Steinger, Greene & Feiner, he grew from two people answering phones to a 400+ employee, multi-state operation actively acquiring other firms.

In this episode, he breaks down why MVA cases aren’t going away, how to enter new markets without bleeding cash for years, and why brand matters more than ever—even when you have capital to spend.

You'll learn:

If you like what you hear, hit Subscribe. We do this every week.

Buy tickets for PIMCON 2026: pimcon.org

Get Social! Personal Injury Mastermind (PIM) powered by Rankings.io is on Instagram | YouTube | TikTok