The frustrating reality of running a business is that it often doesn’t just require one person to get all the parts working together. It requires help from another individual or individuals who are best at what they do in order for things to run smoothly and without frustration—especially when shit gets messy!

 

This episode is the first of our new podcast series called “Building a scalable business that doesn't involve you”. Here, we talk about:

• the basics of effective work management;
• identify & work with processes - and why doing so is important; and 
• the difference between theoretical improvements, and making things actually work better.

 

Watch to the end of the episode for an awesome surprise from Justin for our Site Shed listeners!

Discussion Points: 

 

00:00 Intro

00:44 Welcome Justin Smith

02:53 3 Parts of the podcast series

04:58 How Justin started working with Work Management Tools

08:27 How management tools work

10:30 Why use work management tools

14:33 Getting started with business systems and work management

16:57 The basics of effective work management

22:29 How to identify & work with processes - and why doing so is important

24:00 Onboarding staff with task management tool

25:50 Process improvement with task management tool

30:08 Importance of Checklists

32:37 Setting clear expectations with task management tools

33:28 Recommendation on getting your own task management tool for your business

37:58 Minimising management work so you don’t have to enforce things

40:47 Know the process before putting in the tool

41:35 Identifying where you can remove yourself in your business process

46:35 ClickUp Training

Resources:

 

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Drone technology is making construction more efficient and cost-effective. They allow managers to survey job sites, track progress of projects on an ongoing basis while also saving time for planning purposes by providing real-time data that would have been previously impossible with traditional methods like driving around aimlessly looking at buildings or leaving guards in between waves where they're not needed anymore because there is no more work being done nearby - all thanks to these flying robots!

 

In this episode, Maria Khokhlova, Co-founder and Chief Product Officer of TraceAir joins us to explain how drone technology has revolutionized the construction industry and the benefits of drones on communication, cost and making sure your work claim is indisputable.

 

Discussion Points: 

 

00:42 Welcome Maria

02:55 Who is Maria and What is TraceAir

07:20 Measuring depth from aerial perspective with drone technology

10:03 Use of drone technology in large development vs single home development

11:40 Differentiating TraceAir drone against your store-bought drone 

16:00 Applications of drone technology in construction

20:45 Promoting transparency in communication with drone technology

25:58 Removing disputes with proof of work done

26:59 Legalities on using drones in construction

30:08 How does mapping with drones work

34:57 Drone technology in 10 years

37:49 Human redundancy with technology

40:30 Drone technology vs. Satellite Technology

43:49 Regulations on using drone technology

46:15 Know more about TraceAir’s value through their website’s blog posts

47:15 TraceAir current target market

47:39 Imperial system of measurement used by TraceAir

50:55 Closing

Resources:

 

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheS

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Using technology to improve cash flow and customer experience is no doubt one of the important things that a tradie must learn to do. In this fast-paced world of technology, tradies sometimes find it hard to catch up. 

 

In this episode, Justin Clegg, CEO and founder of AllSet, joins us to explain how tech innovation can help you establish an excellent customer experience with easy-to-use tools and definitely improve your cash flow.

 

Discussion Points: 

 

00:34 Welcome Justin Clegg

01:38 Who is AllSet and what they do

02:18 Advantages of using tech on communicating with customers

05:20 Perspective of AllSet on home service providers and how AllSet can help them

07:20 Use of messaging in communicating with customers

11:53 Letting customers choose on how to communicate with your business

13:44 AllSet helping tradies to increase tips

16:47 Helping clients manage their payments through digital technology

20:52 Helping clients get paid on time 

25:34 AllSet on pre appointment and post-appointments (feedbacks, referrals)

26:18 Upsell and cross-sell opportunities with AllSet

29:33 The Customer experience should you not automate

32:09 Getting feedback from customers after a job is completed.

38:40 AllSet exclusive discount offer to The Site Shed listeners

 

Resources:

 

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed
• Get an EXCLUSIVE DISCOUNT offer from AllSet by visiting this link: www.tryallset.com

 

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. You can listen from your mobile device right now. 🎧 🎧 

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Do you feel overwhelmed by the financial situation of your business? Are you a trade-based business owner whose cash in bank position hasn’t improved even when you are flat out? Learn how you can take control of your business’ finances! 

 

Join us as we discuss how to build a permanently profitable tradie business through financial management and more! We cover everything you need to know to make your tradie business thrive. 

 

Our special guest for this episode is Katie Crismale-Marshall of Profit First for Tradies. A certified Profit First Mastery level coach and author of Profit First for Tradies who thoroughly enjoys working with trades business owners for  over 10 years with her bookkeeping business Efficient Tradie Bookkeeping to help them build their permanently profitable businesses.

 

Discussion Points: 

 

00:00 Introduction

00:32 Welcomes Katie Marshall

03:08 Matt shares a brief background about his business with Profit First for Tradies. 

09:00 Steps to take to get started on financial management

15:43 Importance of having a bookkeeper in a business

22:06 How Matt manages the financials of his business

24:39 Identifying what you need for your business’ financial situation

25:17 Redflags on businesses that doesn’t have financial management system in place

28:10 How you can use financial literacy in your personal life

29:40 Debunking myth on financial management system

31:58 How to work less and make more money

36:29 Matt’s view on having the right people in your team

41:22 How finance management system can help your personal goals

Resources:

 

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed
• Get an exclusive freebie from Profit First for Tradies by visiting this link: 

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Identifying post COVID opportunities for tradies and contractors doesn't need to be hard.

It's no secret that the COVID pandemic has had a significant impact on the global economy. It has forced many businesses and people to change the way they live and work. But as the world starts to get back on its feet, there are still some great opportunities for tradies out there who know where to look! 

Together with our special guest, Brian Keen - a sought-after business expert and author of How To Franchise My Business Simply, we are going to discuss what has happened in the world of tradies since the pandemic hit, and how tradies can take advantage of the changed landscape.

So, if you want to learn more on how to identify post-COVID opportunities in your industry, don’t miss this episode!

Discussion Points: 

01:00 Introduction

02:25 Welcome Brian Keen

05:03 What are the opportunities available for tradies and contractors post-COVID

06:10 The trade business journey of Brian Keen

09:01 How the use of marketing and technology created opportunities for tradies despite the pandemic

09:40 Problems other tradies encounter as technology progress with time

13:24 Matt’s thought on considering franchising a business

14:45 How business training helps tradies who wants to start their own business be successful

19:30 The change that impacted the service industry

20:59 The opportunities created for the service businesses during pandemic

21:47 Brian shares experience from 30 years ago

28:19 How media negatively affected trade businesses during pandemic

32:20 Businesses adapting systems and processes through pandemic

38:30 Advice for people trying to start a business

48:27 How creating your own economy can help your focus to grow your business

 

Resources:

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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If you're a tradie, you know that finding and retaining good staff is essential to your business. But it can be tough - good staff are hard to find, and they're even harder to keep around. So what's the best way to go about it? Tune in to this episode, and we’ll share with you how you can find and keep the best people for the job with the right approach!

Together with Al Levi of 7-Power Contractors, we are going to talk about some tips and tricks on how to find staff that are a good fit for your company culture and make sure they stick around for the long haul. Tune in to this podcast to know more about 7-Power Contractor and be guided on how to find and retain all the staff you need for your trade business.

Discussion Points:

01:00 Streamline your business with 7-Power Contractors
02:50 Introduction of topics for this podcast
06:30 Evolution of recruitment around global and local issues
08:46 How investing on systems can help your business to find willing techs with great skill
12:24 The story of how trade operating manuals helped their trade business
13:27 The power of organisational chart in a business and finding the right employees
19:05 How marketing can be used to find employees
20:00 Steps you need to take before hiring
24:23 Matt's view on team member's understanding about their role
25:19 Business owner's dilemma on recruitment
29:32 2 things a trade business owner should work on
32:36 How leadership can improve your business
38:08 Helping your employee with job security
45:45 4 Steps of Corrective Actions
53:51 Advocating Time Tracking Sheets to track your employee's productivity
59:40 Implement Process to your business with 7-Power Contractor Program

Resources:

• Fast-track your recruitment process! TAKE THIS SPECIAL OFFER FROM 7-POWER CONTRACTORS! Go to this link NOW! tradie.wiki/7Power
• Visit 7-Power Contractor’s  website, check out the link below:
  7powercontractor.com/s3tss
• Learn more about the CRM that DOES IT ALL for yo

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Have you ever heard the saying, “they’ll come for content, but stay for community”?

Well, it’s similar for your customers. They’ll come for a service, or a product, but stay for the experience.

It’s the reason why hotels in Vegas go above and beyond. Their experience is defining. For better or worse.

You can spend a week in two different hotels, right next to each other, and have a totally different experience. And you’ll ALWAYS return to the one you had a better experience at. Always, regardless of cost.

In this podcast, we discuss how you as a tradie/contractor can work to improve your customer experience. 

There’s room for improvement in all departments and areas of your business. The question is, what are you doing about it?

Be sure to leave some comments in relation to your experiences with good and bad customer experiences. We’d love to hear what’s working for you.

Discussion Points: 

00:18 - Welcome back to the Site Shed podcast!
01:38 - Podcast Introduction
02:47 - Matt thoughts about Domino's pizza delivery app
04:52 - How Dave Edward ended up being the customer experience expert
09:32 - How important it is for an organisation to make customer experience part of the process
16:32 - How to detect opportunity for customer experience and which of them should be on top of priority list
23:20 - Dave Edward on tradies referring to themselves as "tradies"
34:40 - How to start improving the area, businesses lack in
41:18 - Starting with values and company culture from the onboarding process
45:34 - How important is taking responsibility and accountability of the flaws

Related Podcasts:

• TSS143 - Dominating Customer Service - [LINK]
• TSS218 - Using Data to Create an Amazing Customer Experience - [LINK]

Resources:

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free
• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebgu

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Are you looking for ways to improve your conversions without spending more money on marketing? You must be asking yourself right now about how to reduce your marketing spend and 10x your conversions. You’d probably call BS on me about this, but I’m telling you, it’s absolutely doable. 

And in today’s episode, I share a few simple tips that can help you get more out of your marketing budget – but at the same time attract more leads and increase your conversion rates 10x more. 

If you're looking to make real progress in your business, don’t hesitate to watch this episode!

Discussion Points: 

0:00 - Are you looking for a way to reduce your marketing spend and 10x your conversions?
0:43 - Welcome back to the Site Shed podcast!
5:12 - First step to take in positioning yourself as an expert in your trade
9:33 - How essential is it to choose the right name for your company?
12:17 - Tips on choosing your domain name with relevance to your company’s name
15:29 - Do you need to use a business email for your company?
16:50 - How do you tell your potential customers all about your company?
19:04 - Tips in building your website to attract more leads
27:35 - Is cold calling and hard selling still an effective strategy nowadays?
34:09 - Additional tips for positioning yourself as the expert in your trade

Resources:

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

 

Connect with me on LinkedIn. For more podcast episodes, you may also visit my website. You can listen from your mobile device right now. 🎧 🎧  Click here 🎧 🎧

Thank you for tuning in! 

If you enjoyed this podcast and this series, please take 5 to leave us a review:

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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Looking for an all-in-one software for tradies and contractors? Look no further! Finally! Here’s the one software for tradies and contracts to replace all others! This software offers everything you need to manage your tradie business. It's user-friendly and will absolutely save you time and money!

 

You’ve probably been asked the question, "How are we going to do this?" one too many times. This usually means that there is a need for data collection and/or analysis. But with tons of tools out there, it tends to get confusing, therefore leading to trade business owners just dropping out and moving on.

 

There’s no excuse! The need for CRM is clear… But what are the right tools you need to help you achieve your desired outcome? It's so important to make an educated decision on which CRM tool is best suited for the needs of your organisation.

 

Don't miss out on this incredible opportunity - tune in to this podcast today to learn more!

 

Discussion Points: 

 

0:00 - Are you fed up with running/using so many apps for your business?

2:08 - Welcome back to the Site Shed podcast!

4:21 - The problem about the huge disconnect between your job management tools and your sales & marketing CRM

5:26 - What are the common tools you need to have for your business?

12:03 - Matt’s realisation of the consolidation of tools for one’s business

13:50 - One CRM to do it all for trade businesses??

14:02 - Showcasing the things/tools that this incredible CRM has to offer…

22:49 - Things you need to watch out for about this CRM

 

Resources:

 

• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://www.tradiehub.net
• Get your own website worth $5500 for FREE! Just head across to: http://tradie.wiki/free

• Get your FREE Opportunity Assessment right NOW! https://www.tradiewebguys.com.au/grow/
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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• Spotify/Apple

Riding the wave of production? What does this actually mean? It’s a general truth that maintaining sales momentum can be difficult, but with the right techniques, you can actually stay ahead of the competition.

Production teams are often the backbone of any business. But what if your production team was also responsible for sales? That's precisely where we come in! This podcast will help you transform your team into an effective, efficient & consistently disruptive force that can't be ignored by competitors or customers alike.

In this third and last part of our 3-part series with Chris Wolf from Sales Transformation Group, we’ll be covering topics such as how to create a culture of excellence within your business, and also, how to use checklists effectively and efficiently for consistency in business practices from start-to-finish.

If you wish to maintain your sales momentum and ride that wave of production, you need to constantly check what needs to shift in your paradigm to bring about change. Tune in as we explore some of the best ways to keep your production levels high and your profits soaring so you can ride the waves of success all the way to the top!

Discussion Points: 

0:00 - Introduction

2:57 - Identify and improve common service issues with frontline sales professionals and technicians

8:38 - Shifting paradigms from being transactional to being relational

9:31 - Companies need checklists to deliver consistency and encourage accountability

13:34 - The kind of culture you need to breed to promote productivity

14:39 - Your salespeople need to support your technicians

17:50 - How to encourage accountability in your sales team

19:48 - The different types of checklists your technicians need to have

22:26 - What scheduled maintenance is really worth and how important it is

27:06 - How to effectively acquire recurring revenue from your clients

28:40 - The must-haves on your post-job checklist

31:27 - What it really means to be riding the wave of production

33:55 - The secret behind challenging yourself to change

About Chris Wolf:

Chris Wolf is an experienced entrepreneur at the Sales Transformation Group, Inc. He is also a subject matter expert and sales coa

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today! 

👀 Check This Out:
Thinking about adding AI to your trade business? Discover what’s possible with TradieHub.net

📲 Stay Connected:

• Facebook: The Site Shed
• Instagram: @thesiteshed
• LinkedIn: The Site Shed
• Website: thesiteshed.com
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

⭐ Enjoyed This Episode? Leave us a review here!

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• Spotify/Apple