Coaching for Leaders

Terry Lipovski: Underdog Coaching

Terry Lipovski is the President of Ubiquity Executive Coaches. He is a leadership coach and workshop facilitator to top organizations around the world include organizations like Schlumberger, Air Canada, and GE.

Key Points

Being different from colleagues can present a challenge

Many people at a disadvantage don’t realize it

Some people just need someone who is in their corner

Resources Mentioned

Ubiquity Executive Coaches

Why We Need Diversity Coaching by Terry Lipovski

Quotes for Leaders by Terry Lipovski

Related Episodes

These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)

How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)

How to Ask for Career Help, with Larry Braman (episode 269)

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Bonni Stachowiak: Teaching in Higher Ed

Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.

Questions

John asked about what to do when it’s the leader who is planning to leave the organization.

Allison asked about strategies to train the most people with minimal resources.

Andrew asked about giving feedback to an entire group of people.

Resources Mentioned

Transitions: Making Sense of Life's Changes* by William Bridges

First Things First* by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill

altMBA reading list

3 Reasons Why Punishing A Team Is A Bad Idea

Managing Transitions: Making the Most of Change* by William Bridges and Susan Bridges

Related Episodes

Giving Positive Feedback to Others (episode 9)

Giving Constructive Feedback to Others (episode 10)

Three Steps To Soliciting Feedback, with Tom Henschel (episode 107)

The Seven Steps You Follow To Delegate Work (episode 117)

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Mindy Danna: Adult Development

Mindy Danna has over 20 years experience helping individuals and organizations achieve their goals through coaching, organization development, and strategic facilitation. She specializes in workplace communication, influencing skills, sales management, team building, strategic facilitation, and conflict resolution.

Key Points

The stages of development from Robert Kegan:

Impulsive mind (early childhood)

Imperial mind (adolescence)

Socialized mind (46% of the adult population)

Self-Authoring mind (41% of the adult population)

Self-Transforming mind

There are only modest correlations with age and the adult developmental stages.

We can absolutely regress backward into prior stages depending on context and situation.

Knowing more about what stage(s) you identify with will help you have more compassion for yourself and for others.

Your most practical development plan: Do one thing every day that scares you.

Resources Mentioned

Invictus movie

Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization* by Robert Kegan and Lisa Laskow Lahey

In Over Our Heads: The Mental Demands of Modern Life* by Robert Kegan

Changing on the Job: Developing Leaders for a Complex World* by Jennifer Garvey Berger

Cultivating Leadership website

Related Episodes

The Best Way to Do On-the-Job Training (episode 32)

What Every Leader Ought to Know About Sending People to Training (episode 36)

How To Get The Most Out Of Training, with Bonni Stachowiak (episode 135)

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Muriel Wilkins: Own the Room

Muriel is the Managing Partner and Co-Founder of Paravis Partners. She hosts the Coaching Real Leaders podcast, presented by Harvard Business Review. She's also the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.

Key Points

It’s about learning to adapt and learning how you bring your best self forward for the situation at play.

Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders.

A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders.

Credibility and reliability are two things people look for in every leader.

When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing.

Related Episodes

The Art of Stage Presence, with James Whittaker (episode 188)

The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)

How to Find the Right Voice, with Laura Sicola (episode 220)

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Judith Glaser: Conversational Intelligence

Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results*.

Key Points

Great conversation leads to great relationships, which leads to great culture.

Level I conversations are about resistance

Level II conversations are about “wait and see“

Level III conversations are about co-creation

When we are threatened by others, cortisol can linger for 26 hours.

Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth.

Resources Mentioned

Conversational Intelligence* by Judith Glaser

Conversational Intelligence website

Special Note

Sadly, Judith passed away in 2018 after a long battle with cancer. You can read about her life's work at The CreatingWE Institute.

Related Episodes

How to Listen When Someone is Venting, with Mark Goulston (episode 91)

How To Address Difficult Conversations, with Bonni Stachowiak (episode 161)

How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177)

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Bonni Stachowiak: Teaching in Higher Ed

Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.

Questions

Joshua asked about creating a genuine connection with the team he leads.

Warren is wondering what he can do to create a culture where people bring solutions instead of problems.

Brian asked about handling an employee who is dominant and intimidating.

Mark asked about how to handle degrading comments in the workplace.

Warren asked about the best strategies to encourage senior employees to embrace sharing their knowledge with newer employees.

Resources Mentioned

Analyzing Performance Problems* by Robert F. Mager and Peter Pipe

Related Episodes

The Best Way to Do On-the-Job Training (episode 32)

How to Improve Your Coaching Skills, with Tom Henschel (episode 190)

How to Manage Former Peers, with Tom Henschel (episode 257)

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Larry Braman: Career Consultant and Coach

Larry Braman is the president of Global Career Consulting and Placement and the founder of Career University, live and on demand job landing and career advancing webinars.

Key Points

It’s essential for us to recognize that the most successful people ask for (and receive) help all the time.

Say less initially in your interactions with influencers so that you can meet them where they are as the conversation progresses.

When someone offers to help or to make an introduction, take immediate action to follow up.

It’s important for us to have both mentors and advocates in our careers.

Be memorable in a genuine way by making a human connection to the other party.

Resources Mentioned

Finding the Career That Fits You*

The Ultimate Guide to Using Your Strengths to Get Hired*

How to Win Friends and Influence People* by Dale Carnegie

Mentors Are Good. Sponsors Are Better by Sylvia Ann Hewlett

Larry Braman’s Career Hacks

How To Become a Career Coach*

Related Episodes

How To Get The Most from LinkedIn, with Donna Schilder (episode 101)

Your Career Strategy, with Bonni Stachowiak (episode 243)

How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)

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Nancy Duarte and Patti Sanchez: Ignite

Nancy Duarte has created thousands of presentations for the world's top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank. She's also the author of Resonate*, Slide:ology*, the HBR Guide to Persuasive Presentations*, and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*.

Patti Sanchez is a communicator with 25 years of experience leading transformative marketing initiatives for brands and causes, co-author of Illuminate, and Chief Strategy Officer for Duarte, Inc.

Key Points

Change is the reality for every leader and organization.

Empathy for others is key at every stage of the change process — and in all communication.

Stories are a powerful tool for teaching.

Ceremonies help create buy-in for major transitions.

Resources Mentioned

Torchbearer Tool Kit

Illuminate: Visual executive summary

Resonate: Multi-Media Version

Slidedocs: Downloadable book and free templates

Diagrammer: free presentation diagrams

Related Episodes

How Storytelling Helps You Lead, with Sandie Morgan (episode 51)

The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)

How to Steal the Show, with Michael Port (episode 219)

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Ron Wallace: Leadership Lessons From a UPS Driver

Ron Wallace is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*.

Key Points

By promoting from within, a company’s legacy and culture is seamlessly passed on.

Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career.

Most CEOs are only good at one or two things, and that’s what they should focus on.

Tell your supervisors what your goals are.

When you’re in a leadership position, always remember where you came from.

Related Episodes

Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85)

Three Ways To Reinvent Your Career with Donna Schilder (episode 97)

The Secret To Happiness (episode 134)

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Lynda Gratton: The 100-Year Life

Lynda Gratton is a Professor of Management Practice at London Business School. She has been ranked in the top 15 on The Thinkers50 list of the world’s top 50 business thinkers. She’s the author with Andrew Scott of The 100-Year Life: Living and working in an age of longevity*.

Key Points

Many more of us, and potentially a majority of our children, will live to be 100 or more

Organizations (and society) still tend to frame our lives in three stages: education, work, retirement

Transitions now happen more often for us and are less likely to be in lock-step with our peers

The problem with transition: the people who know you best don’t want you to change

Navigating more transitions in life means that we need to have networks with people who are not like us

Truth is essential in leadership

Resources Mentioned

The 100-Year Life: Living and working in an age of longevity* by Lynda Gratton and Andrew Scott

The 100-Year Life website

Related Episodes

The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)

The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)

How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)

How to Be a Non-Conformist, with Adam Grant (episode 238)

How to Succeed with Leadership and Management, with John Kotter (episode 249)

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