In this episode of The STR Data Lab, Jamie sits down with Daniel Cruz, founder of Washbnb, to explore the ins and outs of efficient laundry and housekeeping for short-term rentals. Whether you’re managing a single property or a large portfolio, laundry is often one of the most time-consuming and overlooked tasks. Daniel shares practical strategies to streamline these processes, helping hosts save time, money, and keep operations running smoothly.

Daniel emphasizes the importance of using high-quality, commercial-grade laundry equipment, especially for the drying process, which can be a major bottleneck. He recommends maintaining at least three sets of sheets per bed, using a three-part system to ensure smooth operations. For properties using off-site laundry services, four or five sets per bed are ideal to avoid any disruptions. During peak times, Daniel highlights the need for a well-stocked inventory and housekeeper accountability to prevent shortages. And for the ultimate guest experience, he stresses that 100% cotton sheets are a must for their breathability and luxurious feel.

He also explains why separating laundry and cleaning tasks is key to improving efficiency, with off-site laundry management being a great way to optimize operations. Daniel advises washing towels and sheets separately, using zip-top mattress protectors, and providing extra outdoor towels to prevent stains. A useful tip is to offer guests cleaning supplies to help preserve white towels. Clear signage on washing machines can further help reduce errors and minimize damage.

From choosing the right linens to managing inventory and equipment, Daniel covers everything you need to ensure a seamless guest experience while upholding high standards of cleanliness. You’ll learn why quality matters, how to avoid common pitfalls, and how to keep your laundry operations running smoothly and efficiently.

You don’t want to miss this episode!

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Episode 104