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Losing your cool = losing credibility. So how do you respond like a leader when you're being criticized?
Most people react in one of four ways, but none of them are effective. In this episode, you'll learn seven powerful ways to de-escalate conflict, protect your relationships, and earn respect.
The next time you're criticized, you'll know how to respond with confidence — not emotion.
Download 100 Cheat Sheets to Make You a Top 1% Communicator: https://eo-ipso-comms.kit.com/100-cheat-sheets
⏰Timestamps
(00:00) Introduction
(01:48) Four Wrong Reactions
(03:11) Respond vs. React
(05:11) The Seven Power Phrases
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique
Audiences know when you're a weak speaker. The question is: do you?
This episode breaks down seven signs of being a weak speaker — most of which you're probably guilty of without realizing. Oliver shares a fast fix for each sign so you can stop losing rooms you should be winning.
Download Oliver’s free 21 Storytelling Frameworks guide: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
⏰Timestamps
(00:00) Introduction
(00:41) Sign 7: Filler Words
(02:05) Sign 6: Unclear Ideas
(02:57) Sign 5: The "So What?"
(03:57) Sign 4: Nobody's Taking Notes
(05:55) Sign 3: Speak in Quotes
(07:26) Sign 2: Practice Delivery
(09:01) Sign 1: Fact-Telling
(10:51) Score Yourself
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique
What's better than being listened to? Being remembered — and one of the best ways to be unforgettable is to speak in quotes.
This episode shows you how to borrow the best lines from others without stealing them, and how to create your own quotes that stick using the three C's every memorable quote has in common.
Get this right and one idea can follow you for years to come.
Download Oliver’s 100 Cheat Sheets to learn how to speak in quotes: https://eo-ipso-comms.kit.com/100-cheat-sheets
⏰Timestamps
(00:00) Introduction
(00:32) Be Quotable
(01:54) Collect Quotes
(03:47) Is It Stealing?
(04:18) Create Your Own
(04:55) What Makes Quotes Stick
(08:11) Build Your Portfolio
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique
Some leaders speak and the room leans in. For others, the audience tunes them out in seconds.
In this episode, Oliver joins Mo Bunnell on his podcast Real Relationships Real Value to break down the seven psychological forces that decide whether people listen to you. You’ll hear how to build trust faster than most leaders think possible, why clarity beats complexity in every conversation, and the simple framework Oliver uses to prepare presentations that move people to action in minutes, not hours.
Subscribe to Mo’s podcast for more conversations like this one: https://open.spotify.com/show/7rwiK1CzEJ3oShg46JrIuO
⏰Timestamps
(00:00) Introduction
(01:38) The Hidden Bottleneck
(03:28) Communication as Leverage
(06:48) Force 1: Clarity
(08:54) Force 2: Value
(12:08) Force 3: Connection
(14:59) Force 4: Fear
(18:29) Force 5: Differentiation
(23:55) Force 6: Trust
(27:17) Force 7: Framing & Priming
(34:45) How to Prepare in Minutes
(37:17) 3 Levels of Speakers
(43:00) The Hook
(52:00) Make It About Them
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
Guest: https://www.linkedin.com/in/mobunnell/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique https://www.podcastboutique.com
It's not how good your idea is. It's how clear it is.
This episode breaks down the Clarity Code — Oliver Aust's system that's helped 300+ CEOs communicate even the most complex ideas. You'll hear the three clarity killers most leaders unknowingly commit, the five techniques that make any idea 10x clearer, and the three tests that will instantly tell you whether your message will actually land.
Get this right and you'll be the clearest person in any room.
⏰Timestamps
(00:00) Introduction
(00:49) Three Clarity Killers
(04:30) Five Techniques for 10x Clarity
(07:49) Three Clarity Tests
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique
Twenty experts. Twenty answers. One question: what's your single best piece of communications advice?
In this special episode, you'll hear from twenty of the world's top communicators — including Adam Galinsky, Nancy Duarte, Bill McGowan, Will Storr, Mark Victor Hansen, and Stephen M.R. Covey. Their advice will help you become someone people trust, follow, and never stop listening to.
⏰Timestamps
(00:00) Introduction
(00:38) Nancy Duarte
(01:30) Thomas Erikson
(01:38) Joshua Bandoch
(02:04) Bill McGowan
(03:19) Kate Mason
(04:40) Mark Bowden
(06:35) Will Storr
(06:59) Allison Shapira
(07:08) Chris Fenning
(07:32) Nir Eyal
(08:09) Andy J. Pizza
(10:35) Mark Victor Hansen
(11:51) Tyler Denk
(12:56) Ashley Herd
(13:51) Adam Galinsky
(14:08) Angus Fletcher
(15:03) Stephen M.R. Covey
(20:24) Scott Osman and Jacquelyn Lane
(21:09) Paul Propster
(21:56) Mo Bunnell
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• 316: Surrounded by Idiots w/ Thomas Erikson
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• 315: Nir Eyal NYT Best Seller
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• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
🔗LinkedIn
Host: https://www.linkedin.com/in/oliver-aust/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique
What really motivates people? Most leaders think money or ambition, but it's something far more powerful: story and status.
In this episode, bestselling author Will Storr (The Status Game, The Science of Storytelling) unpacks how stories quietly shape who we follow, what we buy, and who we trust. He shares why the most effective messages in history are only a few words long, the three-act structure behind every story that moves people, and the villain trap that destroys leaders in a crisis.
Plus, learn why the leaders who lean on AI risk losing the one thing that actually motivates their teams.
⏰Timestamps
(00:00) Introduction
(00:50) Two Worlds We Live In
(04:35) The Underdog Archetype
(07:48) Part Ape, Part Ant
(09:30) You're Always Signaling
(11:05) Connection Beats Money
(12:31) Group vs. Individual Status
(14:46) Competence Space
(15:45) Identity Sells
(21:16) Atomic Statements
(23:30) The Three-Act Structure
(28:55) Don't Be the Villain
(30:36) Understand Their Story World
Connect with Will Storr:
https://www.thescienceofstorytelling.com/
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• 316: Surrounded by Idiots w/ Thomas Erikson
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• 315: Nir Eyal NYT Best Seller
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• 308: Confidence on Command
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🔗LinkedIn
Host: https://www.linkedin.com/in/oliver-aust/
Guest: https://www.linkedin.com/in/will-storr/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
Guest: https://willstorr.substack.com/
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique: https://www.podcastboutique.com
Leadership isn't management. Management tells people what to do; leadership gets them to want to follow. Mark Victor Hansen, co-creator of Chicken Soup for the Soul, says the difference is a great story.
In this episode, he shares the one thing every leader has to sell, how to fight the negativity bias that pulls most leaders under, and why the biggest goals are often the easiest to reach.
You'll walk away with a new definition of leadership, success, and legacy.
⏰Timestamps
(00:00) Introduction
(00:52) Leadership is Storytelling
(03:00) Fight Negativity Bias
(06:09) Program Your Mind
(08:51) Come From the End Result
(12:51) Buckminster Fuller
(15:53) Storytelling Plus Action
(17:48) Talk Prep
(21:24) Master Communication
Connect with Mark Victor Hansen:
https://markvictorhansen.com/
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
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• 308: Confidence on Command
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Host: https://www.linkedin.com/in/oliver-aust/
Guest: https://www.linkedin.com/in/markvhansen/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique https://www.podcastboutique.com
The science of persuasion has nothing to do with logic. Most people try to "win" with better arguments — and Joshua Bandoch, author of How to Get What You Want, says that's exactly why they fail.
In this episode, he shares a three-step framework for moving people to action. He breaks down how to find the real barrier blocking any "yes," craft a story that persuades your audience, and the surprisingly simple test that tells you if your message will actually land.
The result: conversations that end in agreement, not arguments.
⏰Timestamps
(00:00) Introduction
(00:47) What Persuasion Is
(01:58) The Persuader's Mindset
(04:48) Find Your North Star
(05:45) Feelings Over Facts
(07:35) Stories That Win
(10:14) Build the Story Arc
(15:21) Find the Barrier
(17:26) Frame It as a Loss
(18:38) Persuasion or Manipulation?
(19:29) Go Beyond Words
(21:24) The Granny Test
(24:26) Right or Make a Difference
Connect with Joshua Bandoch:
https://joshuabandoch.com/
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• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
https://open.spotify.com/episode/1tTFZKF5RA1gWDZvJzSpl9
Host: https://www.linkedin.com/in/oliver-aust/
Guest: https://www.linkedin.com/in/joshua-bandoch-02211b167/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique https://www.podcastboutique.com
If your presentation goes well, your audience will forget 90% of what you said. So, the question is: what's the 1% you want them to remember?
Andrea Pacini, author of Timeless Presenter, joins Oliver to ensure you become a confident presenter whose message isn’t forgotten by tomorrow.
They unpack why you don't want to start with an agenda or title slide, how to find your 1%, how to work with the brain not against it like most presenters, how you avoid ending up in your audience's spam folder and what the worst thing is you can tell your audience.
These principles for memorable communication are the difference between being heard and being remembered.
⏰Timestamps
(00:00) Introduction
(00:36) Spam Folder
(01:33) Start with a Promise
(03:10) The 1% That Matters
(05:01) The One-Word Pitch
(06:24) Don't Fight the Brain
(07:26) Weakness Is a Strength
(09:12) Clear Is Kind
(11:23) Creativity Needs a Cage
(13:24) Let Your Message Breathe
(14:38) Don't "Use" PowerPoint
(16:10) Action Over Reach
(18:09) Love Your Audience
(20:20) Think Like a Journalist
(22:09) The Pause Is the Point
(23:56) The Worst Thing You Can Do
(25:09) Curiosity Beats Confidence
(26:39) Content Fills the Time
(28:36) End Before They Want You To
Connect with Andrea Pacini:
https://www.ideasonstage.com/uk/
🎧More Episodes Like This
• 316: Surrounded by Idiots w/ Thomas Erikson
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 315: Nir Eyal NYT Best Seller
https://open.spotify.com/episode/2YFSr9PbPZlFQJAUpebogU
• 308: Confidence on Command
Host: https://www.linkedin.com/in/oliver-aust/
Guest: https://www.linkedin.com/in/apacini/
📩Newsletter
Host: https://eo-ipso-comms.kit.com/profile
📚Resources
• 21 Storytelling Frameworks: https://eo-ipso-comms.kit.com/21-storytelling-frameworks-with-oliver
• Become a Presentation Genius (Free Course): https://www.youtube.com/watch?v=3wJloFeNwBg
• Speak Like a CEO Academy: https://www.speaklikeaceo.academy/
📧 Email: [email protected]
🙌 This episode was produced by Podcast Boutique: https://www.podcastboutique.com
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