At the end of the day, you need a team that is going to tell you what you need to hear and not just what you want to hear. This is only possible if you set up a culture that gives them the ability and the confidence to communicate honestly, transparently, and candidly. This week’s episode of the Scaleocity Works podcast is covering five strategies for collecting honest employee feedback!

Brian shares signs that may show employees that open feedback not welcome by leadership and how to reverse that and build a culture of open and honest feedback.

The 5 strategies covered in this episode are:

• Create a culture of positive feedback by making feedback something that is sought and given regularly.
• Use technologies such as pulse surveys to anonymously get a quick pulse check on the culture of an organization or a subset of the organization.
• Ensure the regular implementation of one on one meetings.
• Develop truly anonymous feedback channels so employees can feel comfortable submitting honest feedback.
• Execute custom employee surveys to supplement the feedback you might be getting in your one on ones.

The most essential component to any feedback is following up with an action plan and communication. Without it, your feedback is meaningless.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

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Accountability in the Workplace Newsletter

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Instead of approaching the increase in resignation as a problem, we as employers need to look at this as a unique opportunity for us to reassess, reengage, redefine and adjust the workplace environment we created. This week’s episode of the Scaleocity Works podcast is covering 9 strategies you can implement to retain your top-performing employees.

We know that it is cheaper to retain employees than hire new ones. Here are the 9 strategies Brian covers to retain your top performers:

• Start by hiring in alignment with your core values in the first place.
• Show genuine appreciation to your employees that go above and beyond.
• Offer professional development training and management coaching.
• Position your compensation plans to be competitive and reflective of market value.
• Offer flexibility in the workplace.
• Maintaining a good relationship between employees and leaders.
• Set up accountability within leadership.
• Build a volunteer time off program.
• Provide pathways for advancement.

There are so many things in our control to create an environment where top-performing employees want to stay longer and if they still decide to leave, you know you were a catalyst in the development required to move towards another great opportunity.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

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👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Last week, we discussed the different types of workplace flexibility that are available to you as an employer. Today we will discuss how you can implement these strategies into your business. This week’s episode of the Scaleocity Works podcast is about part 2 of understanding workplace flexibility.

The tips for implementing a flexible workplace that Brian shares are as follows:

• Communication is key to making sure everyone understands the flex policy and what their responsibilities are around that policy.
• Remain focused on results and team input rather than time at a desk.
• Roll out a pilot program to test, pivot, and adjust on a small scale before rolling out to the whole company.
• Initiate a culture of flexibility within the company as a whole.
• Understand the needs of each employee to be sure you are benefitting their needs as well as the needs of the business.
• The fundamental tools that you can use to start implementing this flexible workplace.

Flexibility is not a one-size-fits-all for business. You may have to implement different policies for different employees to reap the benefits.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

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Click here to get our free Workbook and Guide to Making Your First Hire a Success!

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

A flexible work environment is THE way to do business moving forward and a successful business owner knows flexibility is the key to enhancing employee ownership and participation without sacrificing results and productivity. This week’s episode of the Scaleocity Works podcast is about understanding workplace flexibility!

Brian shares how sustaining a flexible workplace is critical to your business success and how you can leverage this flexibility as a powerful management tool that can be used to accomplish work more efficiency while caring about the needs of your employees.

Brian also shares:

• Examples of what workplace flexibility might look like.
• How maintaining a flexible workplace will help you succeed in the long term.
• Diving deeper into flextime, compressed work weeks, part-time work, telecommuting, and other time off flexibility and how you can implement these into your business.

Flexibility within a workplace is not a one size fits all concept. You can blend different variations together that find something that meets your needs as the business, the needs of your employees, and the needs of the culture you are trying to build.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

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👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Your ultimate goal as an employer is to create an environment where the employees are willing to give you their best each and every day. It is important to recognize however that this engagement and work ethic needs to be earned. This week’s episode of the Scaleocity Works podcast is about the 3 quickest ways to disengage employees!Brian shares how companies thrive when employees are committed to the company’s values, goals, and objectives and how all of this starts with leadership.Brian also shares 3 ways you might be driving down employee engagement: A botched performance review. Inconsistent performance standards. Payroll errors.By not making the mistakes listed above and instead of working on employee development, recognition, and company culture, you can avoid having team members looking for new opportunities.Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!STAY CONNECTED:Scaleocity WorksInstagramLinkedInFacebookClick here to get our free Workbook and Guide to Making Your First Hire a Success!

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Whether you’ve been in situations where you’ve had to deliver tough feedback or this is completely new to you, you are not alone in the stress and anxiety that comes with it. This week’s episode of the Scaleocity Works podcast is about how to overcome the anxiety of delivering tough feedback!

Brian shares an actionable plan on how to stop letting your nerves prevent you from delivering strong, productive, and actionable feedback that your employees will thank you for.

Here are the 6 steps for tackling tough conversations:

• Plan ahead with factual information and examples of preferred outcomes.
• Reframe the conversation and mentally prepare for a productive conversation.
• Start your conversation by asking questions to show empathy and get a sense of the employees self-awareness on the situation.
• Set the expectations and provide specific feedback while reiterating the potential you see in the employee.
• Create a plan of action that you can support and that the employee can adhere to.
• Check for understanding and refine or course-correct the conversation as needed.

Once feedback has become the norm in your business, it will start to feel more comfortable to both you and the person receiving feedback.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Think back to your last job posting. Was the candidate pool a lot more shallow than you expected? There may be some elements out of your control here but there comes a time when you need to sit back and look at the factors you CAN control. This week’s episode of the Scaleocity Works podcast is about the 5 hidden red flags that scare away your best candidates!

Brian shares the simple things you can tweak in your job postings to increase your pool of aligned and eligible candidates to benefit both your potential employees as well as you as the employer.

Here are the 5 red flags that might be scaring away qualified candidates:

• The unclear or ambiguous salary range that hinders both the employee AND employer when not fair and clearly defined.
• The misaligned job qualifications are unreasonable and unnecessary for the actual tasks that the role is responsible for.
• The misaligned job titles are unrealistic to what the job truly entails.
• The red flags and buzzwords in your posting that show disorganized or unfavorable company culture.
• The unclear job duties and expectations do not give your candidate a clear vision of the day-to-day and therefore, an unclear pathway to success.

Take a look at your job postings and ask yourself if you’re unintentionally weeding out the wrong type of candidates.

Thank you for listening! If you enjoyed this episode or found any of the information helpful, check our website to learn more, and be sure to follow, rate, and review the podcast!

Tune in to more episodes to keep up with the latest trends in HR leadership and organizational effectiveness and tips on how to develop and lead a high-performing team!

STAY CONNECTED:

Scaleocity Works

Instagram

LinkedIn

Facebook

Click here to get our free Workbook and Guide to Making Your First Hire a Success!

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Congratulations on successfully growing your freelance business to the level that has you considering hiring your first employee! With new opportunities come new challenges that you need to be prepared for. The good news is that once you start hiring your team, you’ll find your ability to scale and grow multiples exponentially when you build the right culture and team.

However, not being properly prepared to make your first hire will make the experience painful for not only you but also for the candidates. Life is too short for anyone to have bad experiences that are preventable. Plus, bad hiring experiences will hurt your employer's brand, make future hiring more challenging, and depending on the situation, may create labor and employment law challenges for the business.

So, how do you make sure you are prepared to make your first hire? Start with answering these 18 questions to help you make that determination. As a BONUS, we have also prepared a FREE Workbook and Training on the 18 Questions to Ask and Answer. 

Download Your Free Resource Here - https://bit.ly/18questionstoaskandanswer

We hope you enjoy this episode! 

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

Every business has a set of questions that should be asked and answered regularly. Questions around your People Operations are no different! In today's episode, we cover 6 questions that every business owner should be able to answer as part of the overall business operation. Those questions are -

1. Are all of my team members properly classified? 

2. Do I measure my People Operations with KPIs and metrics

3. What laws are applicable to my business?

4. Do I deal with employee issues and challenges on a timely basis?

5. Do I have a plan for compensation and are my compensation plans competitive?

6. Is the organizational culture the best it can be?

If you cannot answer these questions, or you don't get the type of answer that sets the foundation to build a sustainable and scalable business, that area of your People Operations will require some work! 

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8

In this episode, we discuss the value in implementing a Performance Management system in your organization, the best practices to use in doing so, and the reasons why many performance management systems often fail. Nobody likes to be "managed" so you need to design a program that works for everyone. 

We've also included a performance management template for you to use as you see fit for your organization. You can download it at https://bit.ly/3vPNx6T

👉 Ready to stop running your business on chaos and gut instinct?

Take the free People, Operations & Finance Scorecard — a 5-minute diagnostic to find out where your business is strong, where it’s stuck, and what to fix first.

🎯 Perfect for first-time founders who want to grow without burning out.

📩 Get your score instantly + a personalized follow-up with actionable next steps.

🔗 Take the Assessment now → https://forms.gle/m65U1GZBoneXvXDM8